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FRONT DESK COORDINATOR / Assistant Manager FOR WELLNESS DAY SPA (berkeley north / hills)
Sundhari Holistic Spa
Solano Ave. near Tacoma
compensation:
DOE- competitive
employment type:
part-time
job title:
Front Desk Coordinator / Assistant Manager
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The Front Desk Coordinator / Assistant Manager is the first and last point of contact for our clients. This position carries out our image while promoting our services and products in a five-star manner. We are looking for a long-term candidate to be a part of our team.
(appx.32 hours a week- including 2 weekend days)
MAIN RESPONSIBILITIES:
-Provide excellent customer service
-Answering Phones during business hours
-Booking appointments accurately, using a spa servicing software
-Understanding and explaining our products and services
-Understand and assist clients with retail choices as necessary.
-Recommend services, enhancements, and therapists tailored to each guest’s specific needs
-Assist team as necessary for a seamless customer experience
-Process check in, check out and all paperwork accurately
-Resolve customer concerns with care
-Attend product trainings
-Data entry accuracy
-Receive and stock inventory, linens etc.
-Perform miscellaneous administrative tasks as necessary
-Assist with inventory management and ordering
-Maintaining spa cleanliness and overseeing overall daily spa appearance.
-Key holder position
REQUIREMENTS:
*Availability weekends and some during the week.
*Preferred experience in spa, guest service, retail or administration positions.
*Excellent communication, proactive and friendly demeanor
*Developed computer and technical skills, bonus if experience with scheduling systems.
*Experience selling retail products & eager to learn about new products.
*Interest or experience with holistic services, organic skincare products and /or
supplements.
*Values and understands the importance of customer service
*Employs active listening skills
*Organized with ability to multi-task & self manage.
*Easily picks up and learns new systems.
*Maintains a polished, traditional professional appearance.
*Fluent in English
*Can work up to 8 hours a day
*Punctual
*Responsible, professional and caring personality a must.
ASSIST WITH MARKETING & EVENTS:
-Assist with Coordinating events
-Assist with taking photos and small videos at events and for special occasions.
-Assist with posting on Instagram
**Weekend Availability and during the Holiday Season is a MUST. Closed: Thanksgiving, Christmas, New Year's day, but open most other holidays**
BENEFITS:
Hourly: DOE - Higher pay rate
IRA Match
On-going Training
Generous discounts on products & services
If this interests you please respond by email.
We look forward to meeting you!
Sundharispa.com
- Principals only. Recruiters, please don't contact this job poster.