Mighty Pilates Studio is looking for an outgoing and engaging front desk guest associate for a part-time position at our San Francisco studio.
We are looking for someone to work every Sunday from 7:30am to 1:30pm with potential for more shifts in the future. Hourly pay depends on experience. All staff receive 4 free Pilates classes a month + $5 drop ins and sick time accrual.
Guest Services are responsible for the following:
~ Maintaining the Mind Body Online database, including but not limited to:
- checking in for classes
- making cancellations
- maintaining class and/or private appointment schedules
- setting up user profiles
- pulling attendance reports
- adjusting/rescheduling/canceling trainer class schedules where appropriate
- running client purchases
- adjusting errors in client's accounts, etc
~ Assisting trainers with studio schedules, shift coverage requests, and client information.
~ Selling Monthly Packages to prospects and upselling current clients
~ Light reporting/marketing initiatives
~ Moderate studio maintenance, cleaning, and organization of fitness rooms.
~ Keeping on top of studio supplies, paperwork on hand, paper schedules, etc.
~ Being present at desk to field phone calls and assist walk-ins.
~ Welcoming new clients into studio, providing tours and health profile forms.
~ Maintaining healthy business by discussing class/private packages and options.
~ Answering client questions about classes, trainers, Pilates, etc.
~ Being the face of Mighty and a welcoming first point of contact for clients!
The position is ideal for an individual who is passionate about fitness, health, and wellness, and is excited to spend time in the studio environment. We are searching for someone who is friendly, approachable and enthusiastic about helping our clients feel right at home. You will offer a wonderful guest experience before and after classes, assisting with questions and concerns while utilizing resourcefulness and business acumen to accomplish front desk duties.
~ Energetic, positive, friendly, caring
~ 1+ year of experience Reception for Spa or Fitness studio highly preferred
~ Interest in Pilates or personal fitness
~ Passion for health and well-being
~ Excellent computer skills
~ Experience with Adobe Illustrator and MindBody Online are a HUGE plus
~ Exceptional written and verbal communication
If you are interested in applying, please send us a cover letter briefly describing why you are the ideal candidate for this position along with your resume and availability.
Thank you for your interest!
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers