compensation: Depends on location employment type: full-time
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Headway Workforce Solutions is currently seeking a Field Supervisor to manage a group of 8-10 field interviewers for a research project in San Francisco County. You will work on the field component of a survey where staff will be responsible for listing households and subsequently administering a brief household survey. This 11-month project will start at the beginning of December 2019 and will end October 2020.
This is a full-time (35-40 hours per week) 11-month position. Some evening and weekend hours required. Position will require frequent travel around the assigned county(ies) to supervise field interviewers in the field and to conduct quality control activities. (Travel and mileage are reimbursed at federal reimbursement rates.) Candidates must be available for training December 2-7, 2019 and for the duration of the project. Another training for field interviewers will be held in Santa Monica January 6-11, 2020. Supervisors must be available to attend this training, too. Travel, lodging, and meals during training will be paid.
Field Supervisor tasks and responsibilities:
Field supervisors are required to oversee field staff throughout the data collection period and will be required to:
Coordinate interviewer assignments and schedules
Ensure that field staff are meeting data collection productivity goals
Communicate with field interviewers on a regular basis (by phone, via email, and in person) and trouble-shoot in the field as necessary
Observe and validate field work to ensure all field interviewers are following data collection protocols and procedures and document the outcome of these tasks
Participate in weekly meetings
Ensure that field staff have the necessary field supplies, materials and incentives
Process field staff mileage and expense reports
Perform other project tasks as needed
Experience supervising staff
Exceptional time-management, organizational, and record keeping skills
In-person experience communicating and/or working with diverse populations
Comfortable traveling to and working with at risk and underserved populations in a range of community and neighborhood settings
Experience working with community based-organizations or with community leaders preferred
Prior survey or social science research experience or coursework preferred
Prior experience with household address listing, data collection, or related professional experience preferred
Bilingual (English/Spanish) Strongly preferred
Valid driver’s license, proof of auto insurance, and a dependable car
Pass a background check (includes DMV) and conflict of interest review check
Successfully complete mandatory, paid training (held in Santa Monica from December 2 to 6, 2019).
Must be able to drive to and from field interviewing sites (located in diverse neighborhoods)
Must be able to read street maps
Available to work 7-8 hours per day
Available to work some evenings and weekends
Familiarity with Microsoft Office products including Word, Excel, and Outlook
Travel frequently to respondent locations, including other counties
Be outside and exposed to all types of weather
Be exposed to fumes and odors as might be expected in any outdoor environment
Stand, walk, and climb stairs
Communicate through speech and listening
Read text verbatim from a tablet or computer screen
Transport a laptop and tablet, and materials weighing approximately 12 pounds
Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.
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