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Windows Roll Out Desktop Technician (san jose west)

compensation: Negotiable
employment type: contract

We have an open position for a Windows 7 to 10 upgrade project in Santa Clara. Desktop Support technicians will be installing workstations at multiple buildings, so there is some driving to different locations. Mileage is reimbursed.

Duties:
Perform Windows 7 to 10 upgrade while providing desktop support throughout San Diego -or- Santa Clara
Both regions consist of approximately approximately 250+ users in 40 locations
Replace legacy systems that are incompatible of running Windows 10 with new systems
Ensure corporate image is previously installed and correctly connects
Coordinate with users to install newly upgraded workstation while focusing on a positive customer interation
Interface with all levels of organization and represent the corporate IT department at all levels
Will be issued a daily task list of where to install the new workstations with limited supervision
Most images will previously installed, may be some required installation of Windows 10 and corporate image onto existing desktops and laptops using a protable USB drive
Skill Set Required:
Excellent communication and written skills
Experience providing excellent customer service and technical support to high profile users, management and executives
Experience imaging computers is a plus
Familiar with industry standard concepts, best practices, and routine procedures related to the installation, configuration, management, and health of desktop and laptop systems
Experience in break/fix repair
Strong interpersonal skills interacting with all team members at every level of the organization
Excellent interpersonal and communication skills; capable of explaining simple procedures in writing or verbally, good phone skills
Strong organizational skills and documentation skills
Self-motivated with the ability to succeed under deadlines and follow instructions accurately
Large scale roll-out or refresh experience
Experience with Citrix is a plus
Project management skills
Support approx 250+ users in 37 locations
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7017990540

posted:

updated:

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