compensation: Salary commensurate with experience. employment type: full-time
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Job Title: Computer and Network Technician
Location: Morgan Hill
Reports to: Director of Business Operations
FLSA Status: Hourly
Status: Full or Part-Time
Applicant must have reliable transportation
The candidate must be able to identify, troubleshoot, and resolve computer, network, and internet related problems for our office and at the customer's location.
Roles & Responsibilities:
*Diagnose and replace faulty computer hardware components.
*Diagnose and repair operating systems and software applications.
*Detect and clean malicious software including malware, adware, and infections.
*Backup, restore, and recover data from various partitions types
*Install, configure, and support computers, phones, servers, switches, routers, printers, wireless devices, smart phones.
*Install and test Ethernet and Fiber Optic cabling.
*Troubleshoot, repair, re-install, and update applications
*Reliable transportation and proper insurance is mandatory.
*Minimum of 2 years IT repair and installation experience.
*Be familiar with all current Microsoft Office and Microsoft Windows operating systems.
*Linux and Mac experience is a plus.
*Possess a thorough understanding of routers, access points, and TCP/IP in general.
*CompTIA certifications, college or technical school degrees, and industry certifications are strongly preferred and will be considered over candidates who do not have them.
*Printers and print servers
*Strong analytical and problem solving skills
*Excellent interpersonal, written, and verbal communication skills
*Ability to create comprehensive technical documentation, drawings and document trouble tickets
*Ability to manage and prioritize multiple assignments
*Must have positive disposition and customer service focused
*Must have effective communication skills
*Must be able to handle urgent situations in a calm, effective manner
*Must be a team-player, self-motivated, and have flexibility in their schedule
*Provide technical leadership in areas of expertise and mentor team members in terms of technologies, best practices and processes
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers