Personable and resourceful professional with strong experience in administrative support, office management, and customer service leadership. Skilled at building and maintaining client/resident relationships, coordinating daily operations, and streamlining office functions for maximum efficiency. Recognized for proactive problem-solving, exceptional communication skills, and client-first service delivery across diverse industries.
Core Competencies
- Professional Relations and Customer Service
- Personal Administrative Support and Office Management
- Calendar Scheduling and Meeting Management
- Pro-active and Forward-thinker
- Event Planning and Coordination
- Team Collaboration, Skills Training, and Supervision
- Problem Solving and Conflict Resolution within Business or Household, as needed
- Excellent Communication (Written/Interpersonal)
Professional Experience:
DJ Curtis Entertainment -San Jose, CA
Office Management & Marketing Support | Aug 2024 – Present
• Client communication, sending quotes for event scheduling
• Coordinated office operations for efficiency
• Accounts receivable monitoring, calling on collections, and tracking budgets of payables
• Managed vendor communication and supported daily administrative functions
Express Employment Pros – Santa Clara, CA
Administrative Management & Resident Services (Contract) | Feb 2024 – Jun 2024
• Coordinated office operations and scheduling to support staff and resident needs
• Resolved client concerns quickly and effectively, ensuring high satisfaction levels
• Managed vendor communication, tracked budgets, and supported daily administrative functions
The John Stewart Company – San Jose, CA
Assistant Manager | Jul 2022 – Feb 2024
• Delivered property support, including accounting tasks and records management
• Handled communications with professionalism, resolving conflicts to ensure positive experiences
• Planned and executed community engagement events, strengthening resident relationships
• Maintained confidential client information with accuracy and compliance adherence
Various Employers, Silicon Valley
Independent Contractor / Temp Assignments | Mar 2016 – Jul 2022
• Personal Assistant, Wealth Management
• Paralegal, Eviction Attorney
• Virtual Asst/Remote Billing, Speech Pathologist
• Leasing Consultant, Real Estate
Regus – San Jose, CA
Community Associate & Office Support Specialist | Dec 2016 – Jan 2018
• Managed front-office operations, client check-ins, and meeting room coordination/scheduling
• Supported daily office functions across multiple facilities, ensuring smooth operations
• Handled high-volume phone and email communication, providing personalized professional service
• Organized corporate meetings and events with seamless logistics and optimal results
A Servant’s Heart – Silicon Valley, CA
Founder & Administrative Consultant | Aug 2008 – Dec 2016
• Delivered remote and onsite administrative support, concierge services, and consulting
• Designed organizational systems to improve efficiency in office and personal settings
• Coordinated small/large-scale events, managing logistics, and meeting client requirements
• Provided travel planning, scheduling, and executive support services
Education & Training:
• Fair Housing Certification – State of California Online, Dec 2023, 2024
• Associate of Science – West Valley College, Saratoga, CA