Position Overview:
Chateau Cupertino Retirement Residence is an independent living community for seniors known for its welcoming, close-knit environment and high standard of resident services. Our community offers thoughtfully prepared meals, weekly housekeeping, valet support, personal laundry service, and a robust activities program. We are seeking a professional, dependable, and service-oriented full-time Receptionist to serve as the first point of contact for residents, families, guests, and staff while supporting daily front office operations.
Key Responsibilities:
· Open and close the office each day in accordance with established procedures
· Answer incoming calls, transfer calls appropriately, and take accurate messages
· Greet residents, visitors, and vendors courteously and professionally and direct them as needed
· Schedule resident transportation and monitor timing to help ensure timely departures and arrivals
· Perform general administrative and front office support duties
· Use Microsoft Word, Excel, and Publisher to support daily administrative tasks
· Assist residents by providing accurate information about the community and responding to general questions
· Maintain a clean, organized, and welcoming reception area and common spaces
· Deliver packages to residents as needed
· Organize, stock, and monitor general store supplies
· Communicate important issues or concerns promptly to the supervisor or manager
· Provide support to the Activities Department as needed
Preferred Qualifications and Skills:
• Demonstrates patience, professionalism, and respect when working with seniors
• Highly organized, dependable, and responsible
• Consistently punctual and reliable
• Able to work independently, remain flexible, and manage multiple priorities
• Quick learner with a willingness to develop new skills
• Strong problem-solving skills and attention to detail
• Positive attitude with strong interpersonal and teamwork skills
• Receptive to direction and feedback
• Able to follow instructions and complete tasks with minimal supervision
Education and Experience:
• High school diploma or equivalent required
• A minimum of 2 years of relevant experience is preferred
Schedule:
• Full-time schedule, 40 hours per week, including weekend availability
Set Schedule:
Sunday/Monday: OFF
Tuesday/Wednesday: 9am to 6pm
Thursday/Friday: 9am to 5:30pm *30-minute lunch
Saturday: 8am to 4:30pm *30-minute lunch
Job Type: Full-time
Benefits:
• Dental insurance
• Health insurance
• Vision insurance
Required Experience:
• Receptionist experience: 2 years required
• Customer service experience: 2 years required
Work Location Requirement:
• Must be able to work on-site in Cupertino, CA 95014
Work Setting: In person
Principals only. Recruiters, please don't contact this job poster.