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Client Services Associate (sunnyvale)

442 Oakmead Parkway

(google map)

compensation: Compensation: Based on experience (full benefits package)
employment type: full-time

Waiter.com:
Waiter.com, the Bay Area's leading Corporate Restaurant Delivery Service, is looking for a new Client Services Manager!

Client Services Associate:
The ideal candidate has demonstrated success handling corporate client requests via web form, email and phone calls, with strong organizational skills and strong attention to detail. They have the ability to handle multiple requests and manage their own time and tasks. Strong preference for candidates with experience in menu creation for catered corporate events and customer service background.

Responsibilities:

  • Respond to client requests/inquiries about meals, menus, budget, members, etc
  • Choose restaurants offered to clients for daily lunches or dinners to maximize client satisfaction and smooth logistics
  • Create menus for client catering events
  • Run usage/financial reports, upon client request
  • Setup and update new clients in our internal computer systems
  • Handle contingency plans (change of restaurant, menu items) for major orders, as required
  • Keep key client information and documentation up to date

Requirements:

  • College degree (BA/BS)
  • Strong computer skills, including familiarity with Excel/Google Sheets
  • Exceptional interpersonal and client service skills
  • Detail oriented with superior organizational skills
  • Typing abilities of 60 WPM or greater
  • Team player with the ability to collaborate with others
  • Ability to work in a fast-paced, evolving environment

Preferred

  • 1+ years experience with menu creation for corporate catering events
  • 1+ years of client-facing experience (customer service, account management, etc.)
  • Experience with CRM tools


Benefits of working at Waiter.com:
Opportunity for advancement, Company subsidized Health Insurance, 401(k) with 100% company match, Dental and vision through FSA, Stock Options, Life Insurance, 15 Vacation days + paid holidays, Like food? You get 50% off food ordered to the office for Breakfast, Lunch, and Dinner.


How to Apply:

Please complete our online application. We are looking to hire as soon as possible!

ABSOLUTELY NO PHONE CALLS PLEASE. All resumes without a cover letter will be ignored.
Principals only. Recruiters, please don't contact this job poster.
Please do not contact job poster about other services, products or commercial interests.

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7017983104

posted:

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