Experienced family support and house management professional with over 10 years of expertise in helping families maintain balance and thrive. Skilled in managing daily household operations, supporting children's developmental milestones, and assisting with family needs to create a harmonious, well-organized home environment. Adept at fostering strong relationships with families, offering personalized care for children, and providing valuable support to parents. Combines personal experience as a mother with professional training in early childhood education, family assistance, and household management to ensure the smooth and efficient running of family life.
SKILLS
* Attentive care to all family members
* Forward-thinker/creative problem-solving
* Creative play/constructive learning
* Exploration of ideas and solutions
* Milestone development/support
* Building relationships
* Support in relationships
* Household management of staff
* Top organizational tasks
* Mentoring of life skills to balance life
* Personal growth/developmental activities
* Travel and calendar planning/management
* Event planning/coordination
* Improved efficiency through new systems
* Expert Communicator (written/verbal)
* Expert record-keeping/confidentiality
* Flexibility with a proactive approach
* Reliability and patience in meeting needs
EXPERIENCE
Office Management & Marketing Support
DJ Curtis Entertainment, San Jose, CA
2024 - 2025
* Client communication, sending quotes for event scheduling
* Coordinated office operations for efficiency
* Accounts receivable monitoring, calling on collections, and tracking budgets of payables
* Managed vendor communication and supported daily administrative functions
Property Manager & Resident Services Coordinator
The John Stewart Company, San Jose, CA
2022 - 2024
* Delivered administrative support, including accounts receivable processing and records management
* Handled resident communications with professionalism, resolving conflicts to ensure positive experiences
* Planned and executed community engagement events, strengthening property relationships
* Maintained confidential client information with accuracy and compliance awareness
* Managed vendor communication, tracked budgets, and supported daily administrative functions
Nanny / Family Assistant
Private Family, San Jose, CA
2020 - 2022
* Provided nurturing care for a newborn boy (birth to 2 years old) and a school-age girl (Kindergarten to Grade 1)
* Supported developmental milestones with age-appropriate activities, creative learning, and outdoor adventures
* Managed household tasks and staff to ensure adequate housekeeping, laundry, and outside maintenance
* Assisted with meal preparation, including packing school lunches, introducing new foods, and preparing family dinners
* Organized and maintained family home spaces to adapt to their evolving needs of both parents and children
* Collaborated with parents to meet family needs, make education fun for children, and work through challenges
* Facilitated the family's relocation to a new home (a move to Colorado), ensuring a smooth and organized transition
Various Roles: Personal Asst & Exec. Asst
Staffing Firms & Private Clients
2018 - 2020
* Executive Assistant, Pharmaceuticals (South San Francisco)
* Office Manager, Bioscience Labs (South San Francisco)
* Personal Assistant, Motivational Speaker (Sunnyvale)*
* Executive Personal Assistant, Entrepreneur (Los Altos)*
* Front Desk / Customer Service, Music Studio (Palo Alto & Mountain View)
(*Independent contractor roles under "A Servant's Heart")
Founder / Family and Business Support Specialist
A Servant's Heart, US
2008 - 2018
* Provided childcare and household management services for families with children of all ages
* Developed engaging activities to promote children's cognitive and emotional growth
* Designed creative and efficient spaces within homes to enhance family functionality and improve organization
* Assisted with meal planning, preparation, and cleanup, often involving children in the process
* Teaching life skills to children to equip them and help establish self-worth within the family
* Maintained meticulous records of household tasks, business needs, and budgets for assessment and planning
* Managed personal and professional schedules, including event planning and travel arrangements
TECHNICAL PROFICIENCIES
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Google Workspace (Docs, Calendar)
Video Conferencing through Google Meet, Zoom, etc.
Social Media Platforms and Internet Research
EDUCATION
Associate of Science (A.S.)
West Valley College
Early Childhood Education (ECE)
De Anza College / Ohlone College
Certification in Parenting with Love & Logic (2 courses)
Love & Logic Institute
Certification in CPR / AED / First Aid - Child/Adult
American Red Cross
VOLUNTEER EXPERIENCE
* Disaster Caseworker – American Red Cross of Silicon Valley
* Community Service Projects – Beautiful Day & 2nd Mile
* Staff - Birthright Pregnancy Center