Schedule: Any deviation to schedule MUST be communicated and approved by Manager. Must follow company call out Policy/Procedure.
Day: Monday-Friday
Time: (TBD)
KEY RESPONSIBILITIES:
Credit Memo Processing
• Review, validate, and process customer credit requests related to shortages, damaged goods, mispicks, spoilage, or quality concerns.
• Investigate credit claims by coordinating with warehouse staff, drivers, QC teams, and customer service.
• Ensure credit memos meet company financial and documentation requirements.
• Maintain digital and physical records of all credit transactions and supporting evidence (photos, BOLs, return forms, etc.).
• Communicate with customers or internal teams to resolve discrepancies efficiently.
Inventory Control
• Perform regular cycle counts and assist in monthly, quarterly, and annual physical inventories.
• Research and reconcile inventory variances related to picking errors, damaged cases, product rotation issues, or receiving discrepancies.
• Monitor aging inventory, spoilage, and expiration dates to reduce waste.
• Ensure accurate inventory adjustments are entered into the warehouse management system (WMS).
• Support warehouse leads in monitoring FIFO/FEFO compliance.
Reporting & Documentation
• Prepare daily, weekly, and monthly reports on credit trends, shrink, and inventory accuracy.
• Identify recurring issues and recommend process improvements to reduce waste and improve warehouse accuracy.
• Maintain compliance with food safety, sanitation, and warehouse operational standards.
QUALIFICATIONS:
• 1–3 years of experience in food warehousing, distribution, inventory control, or related field.
• Familiarity with warehouse management systems (WMS), ERP platforms, and Excel.
• Strong understanding of FIFO/FEFO, cold-chain processes, and food-handling requirements.
• Ability to interpret BOLs, pick tickets, invoices, and quality control documentation.
• Excellent communication, problem‑solving, and investigative skills.
• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
• Ethics - Treats people with respect; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures.
• Motivation - Demonstrates persistence and overcomes obstacles, Measures self against standard of excellence.
• Planning/Organizing - Uses time efficiently, create and upkeep an organized clean work area
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Problem Solving- Need to be the solution and not the barrier to a problem. Think outside the box relay barriers along with viable solutions to Manager/Supervisor
• Reliability- Must be present and on time for all shifts with the expectation of planned/approved time off and emergencies.
• Quality - Demonstrates accuracy and attention to detail.
PHYSICAL REQUIREMENTS:
• Ability to stand, walk, or move within a warehouse for extended periods.
• Comfortable working in refrigerated and freezer environments when necessary.
• Ability to lift up to 40–50 lbs occasionally.
WORK ENRIONMENT:
• Fast‑paced food warehouse environment with frequent collaboration across warehouse, sales, and customer service teams.
SKILLS AND ABILITIES:
*Basic computer skills including Microsoft, Outlook (Word, Excel, Powerpoint)
*Computerized warehouse management system helpful
*Voice Collect and/or RF scanning helpful
*ERP or other Order Entry software
*Excellent verbal and written communication skills
*Ability to multi-task
Job Types: Full-time, Contract
Pay: $24-27 per hour depending on experience
Benefits:
*401(k)
*Dental insurance
*Employee assistance program
*Health insurance
*Life insurance
*Paid time off
*Referral program
*Vision insurance
Ability to Commute: South San Francisco, CA 94080 (Required)
Ability to Relocate: South San Francisco, CA 94080: Relocate before starting work (Required)
Work Location: In person
Principals only. Recruiters, please don't contact this job poster.