Barback Hospitality operates Persona in San Francisco and Barrelhouse and Vinyl Room in downtown Burlingame. We're looking for a hands-on Assistant Operations Manager with bartending and management experience to help lead daily operations, coach employees, and support our growing hospitality group. This is a great opportunity for someone looking to advance into a General Manager or multi-unit leadership role.
Responsibilities:
Act as Manager on Duty during assigned shifts.
Lead by example and assist behind the bar or on the floor when needed.
Recruit, interview, hire, onboard, and train employees.
Coach, mentor, and develop staff while maintaining company standards.
Assist with scheduling, labor management, and shift coverage.
Help investigate employee concerns and support disciplinary actions.
Ensure compliance with company policies and California employment laws.
Handle guest concerns and provide service recovery when needed.
Assist with inventory, ordering, maintenance, vendor coordination, and operational projects.
Support payroll, onboarding, employee documentation, and HR administration.
Help execute private events, entertainment, and future business initiatives.
Identify opportunities to improve systems, efficiency, and day-to-day operations.
Qualifications:
Previous bartending experience required.
Previous management experience in a restaurant, bar, nightlife, or hospitality environment required.
Experience recruiting, interviewing, hiring, onboarding, and coaching employees.
Working knowledge of California employment laws and HR best practices.
Strong leadership, communication, organizational, and problem-solving skills.
Experience with ADP, Toast, scheduling software, Microsoft Office, and Google Workspace preferred.
Strong computer skills and comfortable utilizing AI tools such as ChatGPT, Copilot, Gemini, or similar productivity platforms.
Ability to remain calm under pressure and lead by example.
Open availability, including evenings, weekends, and holidays.
Reliable transportation required.
Schedule:
Full-time.
Work locations include Lower Nob Hill, San Francisco (parking provided) and Downtown Burlingame.
Must be able to travel between company locations as business needs require.
Compensation & Benefits:
Starting hourly pay based on experience during the initial 90-day introductory period.
Expected transition to a salaried management position upon successful completion of the introductory period.
Benefits available after 90 days.
Opportunities for advancement as Barback Hospitality continues to grow.