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Computer Field Technicians (Point-of-Sale)

compensation: 44 to 47K Annually Company Van, Cell Phone, and Laptop
employment type: full-time

This position requires flexible work hours with extensive travel in the assigned area. Company provided vehicle; candidate must provide valid driver's license and maintain a clean motor vehicle record. Mileage reimbursement is included in the compensation package. Candidates will also be responsible for maintaining a small inventory of computer parts. Full-Time, Salaried, Non-Exempt position.

Responsibilities:
Works with the Dispatch Team to receive and discuss details of the call assignments
 Decides to either set the time to service the site or to call the help desk and walk them through the problem
 Must meet service level agreement of the customer. Always practices proper communication and courtesy with the customer
 Coordinates any issues or communications with the correct functionary or help desk
 Once the tech is on-site and has analyzed the problem; he or she repairs, replaces and/or services the computer part or machine
 Manages own inventory levels and escalates when a part shortage occur
Requirements:
 2 Year Degree or Tech School Diploma and at least 1 year of experience
 Must be able to work flexible hours based on call volume in the area. Drug screening is required
 Ability to climb ladders, demonstrate good dexterity, capable of lifting 85 pounds
 Detail oriented with a sense of urgency and commitment to results
 Has the ability to work independently, handle multiple tasks, prioritize, and meet deadlines
 Motivated starter with good communication skills
 Required Travel: Road Warrior
 Certifications: A+, Net+ are a plus but not necessary
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7019230003

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