Goatlandia is a 501c3 non-profit farm animal rescue and sanctuary located in Sebastopol, California. At Goatlandia, we believe in the power of community, sustainability, and giving new life to pre-loved items. We are thrilled to announce that we will be opening a thrift store called “The Thrifty Goat” in May 2026, in Sebastopol.
We’re looking for a passionate and organized Thrift Store Manager to lead the store opening, manage operations, and train and lead our team.
Position Overview:
As the Thrift Store Manager, you will be the heart of our store’s operations. You will oversee daily activities, manage staff and volunteers, ensure excellent customer service, and maintain a welcoming and sustainable shopping environment. Your leadership will help maximize sales and community engagement while promoting sustainable consumption.
Key Responsibilities:
- Manage daily store operations, including opening/closing procedures, inventory control, and merchandising
- Lead, train, and motivate a diverse team of volunteers, including scheduling
- Develop and implement merchandising strategies to promote items effectively and maximize sales
- Handle customer inquiries with professionalism using excellent communication skills; resolve issues promptly to enhance customer satisfaction
- Maintain store cleanliness, organization, and safety standards while adhering to company policies and procedures
- Ensure a positive and inclusive customer experience through excellent service and highly creative and appealing store presentation
- Oversee donation intake, sorting, pricing, and display of merchandise
- Implement marketing and community outreach initiatives to increase store visibility and sales
- Monitor sales performance
- Maintain compliance with health, safety, and organizational policies
Qualifications:
- Proven experience in retail management, preferably in thrift, resale, or nonprofit settings
- A very strong artistic eye for merchandising and styling is required
- Strong leadership and team-building skills
- Excellent organizational and multitasking abilities
- Passion for sustainability, community engagement, and social impact
- Good communication and interpersonal skills
- Basic knowledge of inventory management and point-of-sale systems
- Ability to work flexible hours, including weekends and holidays as needed
Why Join Us?
- Be part of a mission-driven organization promoting environmental sustainability, animal welfare and social good
- Work in a vibrant, community-focused environment
- Opportunities for professional growth and development
How to Apply:
Please send your resume and a brief cover letter explaining why you’re passionate about this position to deborah@goatlandia.org.
Thank you so much.
Principals only. Recruiters, please don't contact this job poster.