Hi,
I am seeking challenging postilion which is good fit for me,please see my resume below and feel free to contact along with your complete contact info,no contact info no reply.
Thanks,
OBJECTIVE:
Seeking a challenging position which is good fir for me.
WORK EXPERIENCE:
Imperative Care( Medical device company)
Worked as Calibration Coordinator Feb 2023 to July 2024
Managed all calibration needs onsite or offsite.
Loaded calibration certs on to company z drive.
Contacted vendors for any discrepancy on the NIST certs.
Well experienced with Blue Mountain calibration software.
Made sure which ever equipment requires get calibrated prior to expiration date.
Maintained calibration log current .
Trendtec
Worked as RMA coordinator July to Nov 2022
• Received customer complaint via e-mail, checked warranty status and reviewed the complaint.
• Issued return material authorization number to the customers using company database.
• Investigated customer complaints which include root cause, what, when and where it happened..
• Shared quality issues with QE & manufacturing engineering to determine root cause.
• Inspected every product thoroughly to ensure the condition of the item matches the reason for return.
• Processed all returns received within 24 hours of receiving.
• Created in bound and out bound sales orders, packing slips and issued credit in (Syteline) for all RMA returns. Wrote failure analysis reports when needed.
Roch Medical MAY 2021 TO DEC 2021
ETEAM TEMP AGENCY (ASSIGNMENT ENDED)
Worked as Calibration Data Coordinator DNA company
Processed equipment to be calibrated using Blue Mountain (RAM) Software
Equipment calibrated refrigerator,freezers ,pippets and balances
Scheduled vendors to come on site to perform calibration.
Equipment sent out to have it calibrated.
Reviewed CAL certs,test data and loged into RAM
Notified equipment owners for upcoming calibration event prior to cal due dates.
GENER8 2017 to May 2021
Worked as RMA/MRB Coordinator
• Received customer complaint via e-mail, checked warranty status and reviewed the complaint.
• Issued return material authorization number to the customers using company database.
• Investigated customer complaints which include root cause, what, when and where it happened..
• Shared quality issues with QE & manufacturing engineering to determine root cause.
• Inspected every product thoroughly to ensure the condition of the item matches the reason for return.
• Processed all returns received within 24 hours of receiving.
• Created in bound and out bound sales orders, packing slips and issued credit in Sales force for all RMA returns. Wrote failure analysis reports when needed.
• Used Omnify to obtain documents and using QAD ERP system for transaction.
MRB Coordinator:
• Review NCMRs to ensure defect is true, contact supplier, send NCMRs,pictures or any supporting documents to the suppliers to obtain RMA # to return defective material. Work closely with operations, buyers, engineers, doc control and dept supervisors to segregate any defective material. Arrange meeting with suppliers and visit suppliers to resolves quality issues. Issue SCAR, monitor open Corrective Actions, make sure they are effective and close in timely manner and monitor supplier quality as well.
EARGO 2015 to- 2016
(MEDICAL DEVICE COMPANY)
QA/SPECIALIST/RMA COORDINATOR
• Received customer complaint via e-mail, checked warranty status and reviewed the complaint.
• Issued return material authorization number to the customers using company database.
• Investigated customer complaints which include root cause, what, when and where it happened..
• Shared quality issues with QE & manufacturing engineering to determine root cause.
• Inspected every product thoroughly to ensure the condition of the item matches the reason for return.
• Processed all returns received within 24 hours of receiving.
• Created in bound and out bound sales orders, packing slips and issued credit in Sales force forall RMA returns.Wrote failure analysis reports when needed.
• Used Omnify to obtain documents.
• Assisted IQC to inspect electronic components/cables/sheet metal parts/chassis per current drawings/specs. tools used such as calipers, micrometers ,pin gauges, height gauges thread gauges, height gauges, DMM etc
• Created ECOs, DCOs Deviation, revised SOP, WIs,Rework Instructions when needed. Conducted internal audits per QA Mgr instructions, made sure CGMP guidelines were being followed, training records were current and current documents were being used where ever applicable. Initiated NCMR, red tagged rejected material and moved to the designated area.
NBS Design (Contract Mfg.electronics) 2010 to 2014
RMA Supervisor/ Coordinator
• Received customer complaint via e-mail, checked warranty status and reviewed the complaint.
• Issued return material authorization number to the customers using company database.
• Investigated customer complaints which include root cause, what, when and where it happened..
• Shared quality issues with QE & manufacturing engineering to determine root cause.
• Inspected every product thoroughly to ensure the condition of the item matches the reason for return.
• Processed all returns received within 24 hours of receiving.
• Initiated NCMR, red tagged rejected material and moved to the designated area.
• Created in bound and out bound sales orders, packing slips and issued credit in ESI (Expandable) for all RMA returns. Wrote failure analysis reports when needed.
• Used Aegies to obtain documents.
• Created ECOs, DCOs Deviation, revised SOP, WIs, Rework Instructions when neededand used IPC-STD-610A AND IPC-STD 600 for bare PCBs.
• Supervised 2 employees.
VM Services (Contract Mfg.electronics) 2007 to 2010
RMA/MRB/Calibration Coordinator
• Received customer complaint via e-mail, checked warranty status and reviewed the complaint.
• Issued return material authorization number to the customers using company database.
• Investigated customer complaints which include root cause, what, when and where it happened..
• Shared quality issues with QE & manufacturing engineering to determine root cause.
• Inspected every product thoroughly to ensure the condition of the item matches the reason for return.
• Processed all returns received within 24 hours of receiving.
• Created in bound and out bound sales orders, packing slips and issued credit in SAP for all RMA returns. Wrote failure analysis reports when needed. Used Agile to obtain documents.
MRB
Attended MRB meetings, obtained RMA #s for RTV items from the supplies and moved other items out of MRB area based on the disposition to such as UAI, Rework in house or Scrap. Issued Corrective Action when needed
Calibration:
• Scheduled and tracked of all calibration and maintenance activities also tracked non-scheduled service activities.
• Prepared asset paperwork for review and approval by system owners and QA. Reviewed all calibration and maintenance data for completeness and accuracy. Updated all calibration and maintenance data in the Blue Mountain Software. Prepared Request for Quotations for calibration, preventative maintenance, and unscheduled services for review and approval by system owners. Collected and package instruments to be shipped offsite for calibration services where applicable. Provided departmental support for database management, equipment history, and general filing. Maintained all the calibration data in the system as well as hard copies of calibration certificates.
• Applied calibration labels to equipment that includes calibration due date and equipment identification numbers.
• Assisted IQC, when needed to inspect electronic components/cables/sheet metal parts/chassis per current drawings/specs. Tools used such as calipers, micrometers, pin gauges, height gauges thread gauges, height gauges, DMM etc. Created ECOs, DCOs Deviation, revised SOP, WIs, Rework Instructions when needed and used IPC-STD-610A AND IPC-STD 600 for bare PCBs.
R2 Technology 2000 to 2007
(Medical Device Company)
Sr. IQA Inspector (RMA/Calibration/MRB Coordinator)
• Received customer complaint via e-mail, checked warranty status and reviewed the complaint.
• Issued return material authorization number to the customers using company database.
• Investigated customer complaints which include root cause, what, when and where it happened..
• Performed incoming inspection of raw matl and functional testing.
• Inspected every product thoroughly to ensure the condition of the item matches the reason for return.
• Processed all returns received within 24 hours of receiving.
• Created in bound and out bound sales orders, packing slips and issued credit in ESI (Expandable) for all RMA returns .Wrote failure analysis reports when needed.
• Used Agile to obtain documents.
MRB
• Attended MRB meetings, obtained RMA #s for RTV items from the supplies and moved other items out of MRB area based on the disposition to such as UAI, Rework in house or Scrap. Issued SCARs when needed
Calibration:
• Scheduled and tracked of all calibration and maintenance activities also tracked non-scheduled service activities.
• Prepared asset paperwork for review and approval by system owners and QA. Reviewed all calibration and maintenance data for completeness and accuracy. Updated all calibration and maintenance data in the Blue Mpountain Software. Prepared Request for Quotations for calibration, preventative maintenance, and unscheduled services for review and approval by system owners. Collected and package instruments to be shipped offsite for calibration services where applicable. Provided departmental support for database management, equipment history, and general filing. Maintained all the calibration data in the system as well as hard copies of calibration certificates.
• Applied calibration labels to equipment that includes calibration due date and equipment identification numbers.
• Assisted IQC, when needed to inspect electronic components/cables/sheet metal parts/chassis per current drawings/specs. Tools used such as calipers, micrometers, pin gauges, height gauges thread gauges, height gauges, DMM etc. Created ECOs, DCOs Deviation, revised SOP, WIs, Rework Instructions in Agile when needed. Successfully passed FDA & ISO audits (ISO 9001, 2 And 13485) for the assigned depts such as IQA/MRB/Calibration, assisted QE to close open Cars. Conducted internal audits per QA Mgr instructions, made sure CGMP guidelines were being followed, training records were current and current documents were being used where ever applicable,
Electromax, Inc (Contract Mfg.electronics) 1996 to 2000
QA Supervisor
• Supervised 15 employees managed incoming inspection, in process and final QA.
• Investigated customer complaints which include root cause, what, when and where it happened..
• Hired and trained new employees to IPC 610A STD & IPC-600 STD during inspection of PCBAs or PCBs.
• Wrote new and updated procedures.
• Changes followed through ECOs, DCOs using Agile.
• Contacted customers and vendors regards to quality issues.
• Monitored supplier quality, issued SCAR when needed and follow ups.
• Retrained affected employees.
• Monitored equipment, which requires calibration and also to sent out equipment for re calibration.
• Also in charge of MRB, Calibration and to close open Corrective Action in timely manner.
• Initiated NCMRs, issued internal & external corrective actions. Requested suppliers for RMAs and shipped out rejected material. Retested and inspected vendor repaired material.
PNY Technology (Contract Mfg.electronics) 1990 to 1996
Quality Assurance Supervisor
• Supervised 10 employees managed incoming inspection, in process and final QA.
• Monitored which employee needed additional training to perform his or her function effetely.
• Investigated customer complaints which include root cause, what, when and where it happened..
• Also in charge of MRB, Calibration and to closed open Corrective Action in timely manner.
• Initiated NCMRs, issued internal & external corrective actions. Requested suppliers for RMAs and shipped out rejected material. Retested and inspected vendor repaired material.
• Created ECOs, DCOs Deviation ,revised SOP,WIs, Rework Instructions when needed and used IPC-STD-610A AND IPC-STD 600 for bare PCBs.
EDUCATION AND CERTIFICATIONS:
Three year college
Computer skills include Microsoft Window 7, Word & Excel
Principals only. Recruiters, please don't contact this poster.