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Tasting Room Supervisor @ Cade Winery (napa county)

compensation: DOE
employment type: full-time


To apply click on this link: https://theapplicantmanager.com/jobs?pos=PJ323


ESSENTIAL PURPOSE: 
Act as a leader with the Cade Tasting Room day to day operations.


ESSENTIAL DUTIES:
  • Create a positive and respectful work environment for the tasting room staff, by leading through example, consistent with the PlumpJack core values. 
  • Coaching team to achieve exceptional customer service by providing information, resolving problems, and answering questions for employees
  • Oversee the opening and closing checklist of the Tasting Room.  Ensure all tasting room staff are properly trained on the opening and closing procedures. 
  • Supervision of guest reservations (CellarPass) and tasting room flow
  • Communicate the latest information on the wines, winery and upcoming events to both tasting room staff and guests
  • Maintain tasting room presentation and housekeeping standards, ensure the tasting room is clean organized and re-stocked
  • Provide managerial assistance as needed.
  • Represent PlumpJack Winery at offsite special events as needed.
  • Administrative Duties to include:
    • Weekly wine ordering
    • Shipping and order management
    • Customer service issue resolution
    • Weekly tasting room supplies order

PLUMPJACK’S VALUES:
 
At PlumpJack, we believe in three core business principles:
 
• Honesty: living the truth and acting with integrity
• Approachability: being welcoming, genuine and unpretentious
• Passion: having enthusiasm for all that we do
 
This philosophy guides our team at every level and helps us deliver exceptional service, whether it's helping a customer pick the perfect bottle of wine, making guests feel welcome at one of our restaurants, or in creating and supporting the brand behind the business.
 
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7020251443

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