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Store manager and Sales Reps (napa county)
629 Factory Stores Dr.
compensation:
$20-35/HR Plus commission or contract
employment type:
employee's choice
experience level:
no experience required
job title:
Luxury Fashion Store Manager & Brand Representativ
QR Code Link to This Post
Location: Napa CA 94558
Employment Type: Full-Time/Part Time
Reports To: Regional Manager / Boutique Director/Owner
About the Role:
We are seeking a sophisticated Luxury Fashion Store Manager & Brand Representative to lead our boutique with excellence. The ideal candidate is passionate about high-end fashion, has an exceptional sense of style, and delivers a personalized, world-class customer experience. This role is both strategic and client-facing, blending operational leadership with strong brand ambassadorship.
Key Responsibilities:
Store Leadership & Operations:
• Oversee all aspects of boutique operations with a focus on luxury standards.
• Lead, coach, and develop a high-performing sales team.
• Monitor KPIs and drive strategies to achieve boutique sales targets.
• Maintain visual merchandising in line with brand aesthetics and guidelines.
• Manage stock levels, deliveries, and back-of-house organization efficiently.
Client Experience & Brand Representation:
• Provide exceptional, tailored service to VIP and high-value clients.
• Build long-term relationships with clientele through personalized styling and follow-up.
• Represent the brand’s heritage, values, and image with professionalism.
• Resolve client concerns with discretion and poise.
• Host private appointments and exclusive in-store events as needed.
Requirements:
• Retail management experience in luxury fashion or luxury retail NOT NECESSARY BUT PREFERED.
• Proven track record in achieving sales goals and building client loyalty.
• Strong leadership and people-management skills.
• Deep understanding of luxury client expectations and fashion trends.
• Elegant presentation and excellent communication skills.
• Proficient in POS systems, clienteling tools, and basic reporting software.
• Fluent in English; additional languages (e.g., Arabic, French, Mandarin) are a plus.
What We Offer:
• Competitive base salary + commission & performance bonuses
• Staff uniform or wardrobe
• Exclusive employee discounts
• Opportunities for growth within a global luxury brand
• Training & development programs
If you have a passion for luxury fashion, exceptional service, and team leadership, we invite you to apply and represent our brand at the highest standard.
- Principals only. Recruiters, please don't contact this job poster.