favorite this post Service Desk Associate: 20+ hrs/wk (alameda) hide this posting unhide

1226 Park St.

(google map)

compensation: $15-$16/hr after probation period
employment type: employee's choice


RISE Bodyworks was founded in 2010 by Dr. John Beall--chiropractor, licensed ART provider, strength and conditioning specialist, dog lover and surfing enthusiast--on Central Avenue in Alameda, CA. In August 2017, RISE grew out of its offices and moved to a historic 12,000 sq.ft. brick building in Alameda's Downtown District on Park Street. Now RISE offers a newly renovated gym, along with its award-winning clinic with a wide range of therapeutic and bodywork services, Pilates studio and group fitness classes (both of which were named "Best of Alameda 2018.")


-Be the face of RISE Bodyworks that is a stellar example of friendly, supportive customer service with a health/exercise mindset

-Greet clients/members enthusiastically and efficiently handle the check-in process: answer phones, take and check messages

-Provide tours to walk-in customers; be knowledgeable and educate current/prospective clients about all programs and activities offered at RISE

-Provide administrative support to chiropractic patients: verifying insurance, obtaining signatures for all waiver and patient forms

-Assist with maintenance of the workout/training areas, exercise rooms, and inventory, including laundering and restocking towels

-Have a general knowledge of gym equipment, fitness exercises, and various class types (Pilates preferred, but not required)

-Schedule appointments and classes for clients/members, process payments through MindBody Online software

-Create gym memberships and process payments through GymMaster Online software

-Assist with other tasks as needed


-Team oriented yet comfortable taking the lead on tasks with a focus on collaboration
-Comfortable taking feedback and learning from others
-Able to think swiftly and independently to resolve escalations as they arise
-Demonstrated excellence in customer service, time, and priority management
-Strong written, verbal, and interpersonal communication skills
-Proficiency with both Google and Microsoft Office Suites. MindBody Online program experience a plus, but not required


-Minimum high school diploma
-At least one year of experience in customer service, retail, or hospitality (paid or volunteer)
-Interest in exercise and fitness (experience in fitness industry a plus, but not required)


Minimum 20 hrs/week, up to 30 hrs/week

Weekday shifts:
4:45 AM--11:30 AM
11:30 AM--6 PM
6 PM--11 PM

Weekend shifts:
6:45 AM--1 PM
1 PM--7 PM

3 month probation period upon start of employment. Training will be provided during probation period. Initial pay rate during probation period $13-$14/hr depending on experience (DOE). After probation period and successful demonstration of skills and ability, pay rate will increase to $15-$16. Benefits include free gym membership and generous discounts on chiropractic, massage, and personal training. No medical or dental coverage.

Email resume and cover letter to apply. Please address the following questions in cover letter.
-What or how would you contribute to Team RISE?
-Where do you see yourself in 1 year? In 3 years?
-Describe a scenario where you failed at something (personally or professionally), and what you learned from it.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6710222079



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