We are seeking enthusiastic team members for Tea Barista / Tea Maker positions who are eager to grow within the company. This is a great opportunity for individuals who are passionate about customer service and motivated to develop into future leadership roles.
Career Growth Opportunities:
As you gain experience, you may advance into leadership roles such as:
- Shift Lead: Take on additional responsibilities, lead a team, and help manage daily operations.
- Store Manager: Oversee store performance, manage inventory and budgeting, and ensure the overall success of the store.
Job Responsibilities:
● Assisting the shop Manager
● Adhering to the Client’s culture and guidelines, the Health Department’s regulations, and TP Tea standards and expectations of Tea quality, freshness and presentation
● Greet customers as they enter
● Give customers drink menus and answer their questions regarding ingredients
● Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
● Prepare beverages following recipes
● Serve beverages and prepared food, like cookies, pastries and muffins
● Receive and process payments (cash and credit cards)
● Keep the bar area clean
● Maintain stock of clean mugs and plates
● Check if brewing equipment operates properly and report any maintenance needs
● Comply with health and safety regulations
● Communicate customer feedback to managers and recommend new menu items
Skills:
● Beginner welcome, it's okay if you don't have previous experience
● Willing to be a good team player
● Have a positive, friendly, can-do attitude
In the performance of respective tasks and duties all employees are expected to conform to the following:
● Perform quality work within deadlines with or without direct supervision.
● Interact professionally with other employees, customers and suppliers.
● Work effectively as a team contributor on all assignments.
● Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
MAJOR DUTIES/FUNCTIONS/TASKS:
● Teaches and adheres to business, culture and commitment to quality Tea beverage and exemplary service
● Takes ownership of the tea
● Maintain the quality of tea
● Has a Passion for Tea
Special Events:
● Assists Shop Management team with special events as needed with staff, culinary and management presence.
Note: Job duties are subject to change as needed.
● Mandarin speaking is a plus
Principals only. Recruiters, please don't contact this job poster.