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Dynamic office manager looking for growing position (concord / pleasant hill / martinez)
education completed:
associates
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Human Resources and Office Professional | Skilled in HR Operations,
Compliance, and Administrative Leadership
Concord, CA 94519
Professional Summary
Accomplished office manager and HR specialist with over 10 years of experience leading operations for organizations large and small. Recognized for reducing turnover by 15%, achieving 879 days injury-free, and cutting HR costs by 20% through process improvements. Skilled in ADP Workforce Now, QuickBooks, and compliance, with a proven ability to optimize workflows and foster positive workplaces.
Willing to relocate: Anywhere
Work Experience
Office Operations Manager
Stealth Construction | Concord, CA
February 2025 to April 2025
• Executed general office duties to maintain efficient daily operations
• Developed and implemented processes for administration and human resources departments, improving workflow efficiency
• Supported CEO by completing assigned tasks, contributing to executive productivity
• Assisted with various duties as assigned, ensuring operational continuity
HR/Office Manager
Arcadia Inc | Phoenix, AZ
June 2021 to June 2024
• Managed HR operations for 200+ employees across two divisions, ensuring compliance and efficiency
• Directed office operations, ensuring 100% accuracy in accounts payable and successfully handling special projects
• Achieved 879 days injury-free by implementing safety protocols and ensuring OSHA compliance
• Led training programs on anti-harassment, conflict of interest, safety, and code of conduct, increasing staff compliance
• Resolved employee issues through conflict resolution and investigations, ensuring policy adherence and minimizing disputes
• Reduced turnover by 15% through targeted engagement strategies
• Implemented ADP Workforce Now, Open Enrollment, and 401k transition, streamlining processes and reducing costs by 20%
• Conducted performance reviews, mentored junior staff, and coached managers to improve team performance
• Managed recruitment, ensuring compliance with employment laws and reducing time-to-hire
• Assisted employees with FMLA and non-FMLA leave requests, ensuring legal compliance and employee satisfaction
• Verified timecards, managed wage garnishments, and handled employee verifications to ensure payroll accuracy
Office Manager (Independent Contractor)
Window Pros/P & D Remodeling | Scottsdale, AZ
December 2020 to April 2021
• Managed daily office operations, payroll, and contractor payments using ADP Workforce Now, ensuring timely
compensation project needs
• Coordinated material orders, maintained subcontractor documentation, and recruited for various positions, supporting
• Supported project management with scheduling and administrative tasks, improving project timelines
Assistant Office Manager
Sheahan Tile & Stone, LLC. | Scottsdale, AZ
October 2019 to March 2020
• Handled AR/AP, financial reporting, and payroll processing with QuickBooks, ensuring accurate and timely payments
• Organized employee files and managed subcontractor agreements, maintaining compliance and record accuracy
• Assisted with year-end financial duties, ensuring IRS compliance and smooth audit processes
Administrative Manager/ Bookkeeper (Independent Contractor)
Square One Builders, LLC. | Chandler, AZ
March 2018 to September 2019
• Prepared mechanics liens, streamlined AR/AP processes, and led payroll management to improve cash flow
• Coordinated client billing with Project Managers, enhancing payment cycles and increasing client satisfaction
Office Manager / HR Administrator
BIG BOYZ Construction, LLC | Colorado Springs, CO
July 2014 to May 2018
• Streamlined office operations, coordinated recruitment and onboarding, and handled employee relations to improve retention
• Managed financial documentation, accounts payable/receivable, and subcontractor payments, ensuring accuracy and timeliness
Education
Business & Accounting. (Associate's degree)
Diablo Valley College | Pleasant Hill, CA
August 1998 to June 2012
Skills
Performance Management Excel Construction Account Reconciliation Safety Training Filing
Accounts receivable Talent acquisition Supervising experience Type 50--60 wpm. Peachtree/
Sage Contractor Analytical Adobe Acrobat Employee Orientation Profit & Loss OneNote
Microsoft Excel Client interaction via phone calls Mentoring Accounts payable Cost accounting
Dataforma Record keeping Data entry 401k Administration HIPAA Leadership Goldmine
Paychex Online Quickbooks Payroll Online Management Budgeting File Maker Quickbooks
Online Human Resources Management Open Office Balance Sheet Reconciliation Outlook
Microsoft Office Acculynx Phone communication Workers' Compensation MS Word QuickBooks
Desktop OSHA Compliance Assistance experience within healthcare industry Report preparation
Communication skills Customer inquiry handling PowerPoint Conflict management Microsoft
Dynamics GP Accounting Software Administrative experience Office management FMLA Google
Workspace Process Improvement Document management Talent Acquisition Organization
design Office experience Lean manufacturing Employee Investigations Appointment scheduling
Recruiting Attention to detail ADP Clerical experience accountable Benefits Administration
Human Resources Talent management Analysis skills QuickBooks
Links
https://www.linkedin.com/in/chereoliver
Awards
PROCESS IMPROVEMENT
Developed a color-coded inventory system at Arcadia Inc., to improve organization of material and efficiency to fulfill customer orders which led to a more controlled inventory and faster processing, reducing wait times.
FACILITY IMPROVEMENT
Spearheaded a comprehensive facility improvement initiative at Arcadia, significantly enhancing the work environment and supporting employee growth.
SECURITY UPGRADE: Successfully implemented a state-of-the-art security camera system, ensuring the safety and well-being of employees and assets.
• EXTERIOR REFRESH: Revitalized the building's exterior with a fresh coat of paint, enhancing curb appeal and reflecting the company's commitment to professionalism.
• OFFICE EXPANSION: Led the remodeling of new office spaces to accommodate expanding staff and foster a more collaborative work environment.
• DOCUMENT MANAGEMENT: Designed and implemented an efficient document storage system, improving organization and streamlining access to critical information.
• EMPLOYEE AMENITIES: Upgraded the breakroom by adding refrigerators, microwaves, and an ice machine, creating anmore comfortable and inviting space for staff.
Additional Information
Authorized to work in the US for any employer
References Available Upon Request
- Principals only. Recruiters, please don't contact this poster.