PROFESSIONAL SUMMARY
Mixed-Use Property Manager
Results driven Property Manager specializing in mixed-use and residential portfolios, consistently achieving 98–100% occupancy while ensuring regulatory compliance and resident satisfaction. Expertise includes tenant relations, lease administration, vendor management, budgeting, compliance, and operational optimization. Proven ability to reduce operating costs, strengthen tenant retention, and drive revenue through strategic leasing initiatives.
Recognized for strong tenant advocacy, operational efficiency, and effective marketing lease-up strategies.
CORE COMPETENCIES
Expert at establishing strategic private and public networking partnerships to enhance sales or leasing of any industry, property performance, occupancy, and community engagement.
PROFESSIONAL EXPERIENCE
Crown Capital Developments August 2023 to September 2025
Key Achievements:
Achieved 100% occupancy twice in 2024; maintained 94.7% occupancy in 2025.
Improved tenant retention through proactive communication and service-oriented management.
Upgraded property amenities include new build out a fitness center and unit/common-area enhancements.
• Property Manager – Mixed-Use Property: 124 1-bedroom units + 35,000 sq. ft. and Dialysis Medical Facility
• Process leasing applications, background and credit checks and if any process evictions
• Managed all property operations: maintenance staff, vendors, unit turns and banking
• Leasing, tenant screenings, lease execution, rent collection, and resident communications.
• Supervised on-site staff and coordinated vendors for maintenance, repairs, and unit turns.
• Built out New Fitness Center and did cosmetic renovations
• Ensured compliance with property regulations, safety standards, and Fair Housing requirements.
• Implemented marketing, outreach, and retention initiatives to improve occupancy and resident satisfaction.
• Oversaw maintenance schedules, work orders, and property improvements including amenities upgrades.
• Monitored budgets and fiscal adherence, identifying opportunities to reduce costs and improve NOI
Career Strategies October 2025 to present
Supported leasing activities including tours, application processing, screening, and move-in coordination.
• Collected rents, processed deposits, and assisted with resident inquiries and issue resolution.
• Managed unit turns, vendor coordination, and maintenance requests.
• Executed marketing campaigns to increase lead generation and occupancy rates.
Tri-Bay Financial, Silverado Mortgage, Topdot Mortgage, Newport Beach Financial Services,
Infinity Financial and R & R Financial Services
Contract Sales Recruiter / Trainer
• Led recruitment operations including sourcing, screening, interviewing, and onboarding.
• Developed outreach strategies to increase applicant volume and quality.
• Provided training on sales practices, regulatory requirements, and organizational procedures.
Key Achievements:
• Generated qualified candidates monthly, reducing recruiting time-to-hire.
• Increased hire rates by 40% through improved partnerships and engagement.
• Reduced recruitment cycle time by 80% through workflow optimization.
EDUCATION
• Business & Computer Applications – Chabot College
• Business Administration – Merritt College
• Business Management – Laney College
• Buying Real Estate by paying back owed property taxes - Jim Welch Real Estate
Principals only. Recruiters, please don't contact this poster.