Our Danville (Blackhawk) location is looking for Front Desk Representatives (Part-Time/ approx. 20 hours per week). You can see more about this location by visiting: https://www.crunch.com/locations/blackhawk
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-Greet all members & guests with a smile and wish them well as they exit the club.
-Check in all members and guests in accordance with company procedures.
-Facilitate any messages on club software at member check-in.
-Answer phones in courteous, helpful, professional manner.
-Communicate special events to members and guests.
-Maintain an atmosphere which makes members feel welcome.
-Facilitate all member requests or forward to a manager.
-Maintain professional disposition at all times.
-Understand and follow all policies, procedures and standards.
-Sell juice bar & retail products (if sold at the front desk).
-Schedule member services: massage, court sports, rockwall, etc.
-Assist in fit desk, retail, juice bar, childcare, etc. desks/areas as needed.
-Facilitate payment of member services in accordance with company procedures.
-Know club facility, services, and schedules.
-Maintain a clean and organized work area.
-Assist in all projects as delegated by club management.
-Above position may report to the Assistant Manager or Assistant General Manager where applicable.
-Follow all policies and procedures in Employee Handbook.
-Above description may be subject to change or alteration at any time.
-Fluent in English
-Proficient reading and writing skills
-Good communication skills
-Strong customer service skills
-18+ years of age
-Experience in a fast-paced environment
-High energy and patience required