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favorite this post Customer Service & Inside Sales Associate (hayward / castro valley) hide this posting unhide

Eden Landing Road at Clawiter St

(google map)

compensation: DOE
employment type: full-time

We are seeking a Customer Service and Inside Sales Associate to join our team! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
• Manage existing customers
• Prospect and contact potential customers
• Reach agreed upon sales targets by the deadline
• Resolve customer inquiries and complaints
• Create sales material to present to customers
• ‪Data entry, customer follow-up and reporting
• Representing the company brand to clients and prospective clients with responsive, positive, customer-focused communications and service
• Filing - both e-filing and paper
• Answering phones and effectively relaying messages and actions taken
• Originating and returning phone calls and emails to clients
• Client follow-up and information-gathering
• Maintaining detailed notes and files, ensuring accurate and understandable electronic and paper filing

Qualifications:
• Ability to build rapport and relationship with clients
• Strong negotiation skills
• Detail-oriented and organized
• Ability to work effectively with customers - compassionate demeanor
• Great communication skills on phone and email
• Strong Computer skills and ability to quickly learn new databases
• Ethical
• Computer and internet savvy including web browsers, internet search engines and social media
• A talent for accuracy while working on multiple projects
• Self-motivated
• A good listener with sound judgment
• Originating and closing sales
• Ability to travel

When submitting your resume, please include desired wages. This is an entry level position.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6850057629

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