CCH is a management company headquartered in Oakland, CA providing affordable quality housing to the senior community. Founded in 1961, we have served over 100,000 residents with 50+ properties around the continental United States.
Seeking a part-time Desk Monitor at our St. Mary's Gardens senior-housing community in Oakland, CA. Schedule: Sunday 1pm-5pm, Wednesday or Tuesday 6pm-midnight, and Saturday 8am-3pm
Essential Duties and Responsibilities include the following but are not limited to:
Admit visitors to building lobby
Sign in, greet and direct visitors to the appropriate location
Answer phones and answer or redirect inquiries
Maintain entry log
Call supervisor or 911 for immediate assistance in the event of a problem incident or emergency.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.