favorite this postCustomer service and office/admin assistant (pittsburg / antioch)hide this posting
compensation: Entry level position - opportunities for growth employment type: full-time
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SUMMARY: Olivia Garden, Inc is a growing Beauty Supply Company located in Antioch, California. We have an immediate opening for Customer Service and Office Assistant position.
DUTIES AND RESPONSIBiLiTIES:
• Answer incoming customer telephone calls in a courteous and professional manner
• Respond to and investigate customer inquiries, concerns, and issues via phone, fax and e-mail in a timely and courteous manner
• Contact customers to follow-up on customer issues or order information
• Effectively communicate customer issues and concerns to all applicable internal staff members
• Maintain working knowledge of products and/or services
• Send out mailings, packages via post office or UPS
• Process customer returns and credit memos
• Assist with general office functions as needed.
• Assist marketing and accounting departments as needed.
• Maintain and order general office supplies.
• Record customer sales data
• Assist with customer invoicing and data entry
• 1-3 years customer service experience preferred
• Computer skills with MS Word, Excel, Outlook
• Knowledge of Peachtree is a plus, but not required
• Knowledge of Spanish is a plus, but not required
• Excellent oral and written communications skills.
• Proven ability to handle multiple projects
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
To apply: please e-mail your resume and cover letter in reply to this posting
Principal Only. Recruiters, please don't contact this job poster
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers