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favorite this post Customer service and office/admin assistant (pittsburg / antioch) hide this posting unhide

compensation: Entry level position - opportunities for growth
employment type: full-time

SUMMARY: Olivia Garden, Inc is a growing Beauty Supply Company located in Antioch, California. We have an immediate opening for Customer Service and Office Assistant position.

DUTIES AND RESPONSIBiLiTIES:
Customer Service
• Answer incoming customer telephone calls in a courteous and professional manner
• Respond to and investigate customer inquiries, concerns, and issues via phone, fax and e-mail in a timely and courteous manner
• Contact customers to follow-up on customer issues or order information
• Effectively communicate customer issues and concerns to all applicable internal staff members
• Maintain working knowledge of products and/or services
• Send out mailings, packages via post office or UPS
• Process customer returns and credit memos
Office Assistance
• Assist with general office functions as needed.
• Assist marketing and accounting departments as needed.
• Maintain and order general office supplies.
• Record customer sales data
• Assist with customer invoicing and data entry
QUALIFICATIONS:
• 1-3 years customer service experience preferred
• Computer skills with MS Word, Excel, Outlook
• Knowledge of Peachtree is a plus, but not required
• Knowledge of Spanish is a plus, but not required
• Excellent oral and written communications skills.
• Proven ability to handle multiple projects
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

To apply: please e-mail your resume and cover letter in reply to this posting

Principal Only. Recruiters, please don't contact this job poster
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6848506562

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