loading
reading
writing
saving
searching
Bilingual Case Manager (English/Spanish) (San Francisco)
Family Connections Centers
2565 San Bruno Ave
compensation:
$30-$33 hourly DOE, plus an excellent benefits package
employment type:
full-time
job title:
Bilingual Case Manager (English/Spanish)
QR Code Link to This Post
Reports To Family Support Manager (or designee)
Location: Agency-wide
Compensation $30-$33 hourly, plus an excellent benefits package
Classification: Non-exempt, full-time position, 37.5 hours/week
Schedule: Monday-Friday with occasional weekends
Date: September 16, 2025
To Apply: Please submit your resume and cover letter via https://fccenters.org/employment/. Account creation to submit a resume is not required.
Benefits Package
• 100% employer-paid Kaiser Platinum Medical Plan, Vision, Dental, Acupuncture, & Chiropractic
• Pays 50% of eligible employee’s children/dependent premium cost
• Vacation accrual starts at up to 10 days year one, up to 15 days year two, up to 25 days year six
• 15 holidays paid time-off, including the winter week holiday break
• Paid sick leave, bereavement, jury duty, and time off to vote
• 403(b) retirement plan with up to 3% employer contribution
• Professional development
• PLUS: Medical Flexible Spending Account, Employee Assistance Program, staff appreciation, team building events, and a great work environment
Position Summary:
In accordance with Family Connections’ mission and standards, the Bilingual Case Manager works in partnership with parents/caregivers, staff, and community agencies to build collaborative relationships. This position provides support to families as they identify and meet their own goals and nurture the development of their children in the context of their family and culture. The position will support the Family Support team, with a focus on Spanish and English-speaking families.
About Family Connections
Family Connections Centers (FCC) provides community-driven, multilingual education and support programs to help children and families thrive. We envision and work toward a connected, equitable community where every child and family has access to the education and resources they need to succeed. Visit fccenters.org to learn more.
Primary Responsibilities:
• Provide case management, family advocacy, and information and referrals to Spanish and English-speaking participants
• Conduct assessments that identify strengths and needs of individuals and families, and implement these findings into individual service plans
• Plan, implement, and consistently evaluate service plans with participants to assist with housing, employment, financial, educational, family functioning, and other service needs
• Support colleagues to implement successful Family Support programs in accordance with the work plan and department/agency goals, including family events, information and referral, workshops, and parent leadership activities
• Facilitate parent/caregiver support groups, including organizing guest speakers
• Provide translation of FCC materials, such as intake forms, announcements, and messaging between families and staff
• Facilitate surveys and evaluations and work with colleagues to monitor progress for grant proposals and reports
• Performs other duties as assigned.
Qualifications:
• Bachelor’s Degree in Social Work, Human Services, Family Services, Early Childhood Education, Counselling, or related field; degree can be substituted with additional years of relevant professional experience
• Bilingual in Spanish and English required
• 2+ years of experience working in children and family services
• Strong organizational and administrative skills, including familiarity with Microsoft Office Suite and working knowledge of databases
Skills/Knowledge:
• Demonstrated cultural sensitivity and experience working effectively with diverse communities, including familiarity with San Francisco’s populations and learning styles; supports community partnerships and builds positive relationships
• Maintains confidentiality, discretion, sound judgment, and adherence to professional ethics.
• Strong critical thinking, problem-solving, attention to detail, flexibility, and excellent verbal, written, and interpersonal communication skills; able to speak in group settings and provide feedback.
• Works well both independently and collaboratively; able to take initiative and contribute to team goals; and attends required meetings, trainings, and workshops
• Maintains required certifications (e.g., CPR/First Aid, Mandated Reporter, Pesticide training), follows safety and ergonomic practices, and ensures up-to-date background clearance, health screening clearance, and vaccinations
Work Environment:
This position operates in a professional office environment with Pre-K and Afterschool Programs on site. Work is scheduled weekdays, Monday-Friday, with occasional evening/weekend work to support community events. This role routinely uses standard office equipment such as computers, phones, fax machines, photocopiers, and filing cabinets.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk, hear, walk, stand, bend, kneel, and crouch. The employee must lift and/or move items over 25 pounds and, on occasion, may require lifting/carrying a child or object up to 50 pounds. This job requires extended periods of time at a computer. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
COVID-19 Vaccination Requirements:
All employees are expected to be fully vaccinated, which includes current/available booster shots based on CDC recommendations. Any candidate unable to be vaccinated due to a sincerely held religious belief or a medical condition will be engaged to determine if a reasonable accommodation can be provided.
Family Connections Centers is an equal-opportunity employer that values diversity, inclusion, and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will be considered for employment.
- Principals only. Recruiters, please don't contact this job poster.