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Model Bakery - Retail Assistant Manager (walnut creek)
The Model Bakery
N. Main St near Mt. Diablo
compensation:
$21-$25 per hour, depending on experience
employment type:
full-time
job title:
Retail Assistant Manager
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Qualifications and requirements:
-Work weekends
-Demonstrates a passion for hospitality and taking care of people
-Must maintain current state issued SERVSafe Manager Certificate
-Able to work full time (the work regularly demands early mornings, evenings, weekends, and/or holidays
-Ability to lead, deal with the ambiguity, and the prioritizing needed to run a fast-paced environment
-Management experience in specialty coffee, bakery, and/or retail is required
-Aligns with company direction and communicates critical company strategies and changes to teams as needed
-Ensure execution of all visual merchandising standards
-Toast POS experience preferred
-Minimum High School or GED
-Minimum 2years barista experience and ability to fully run a coffee bar.
Core duties/responsibilities
-Operates retail floor with a sense of urgency
-Lead by example in speed, cleanliness, hospitality, and professionalism.
-Place weekly coffee order
-Delegate tasks
-Manage proper administration of rest periods in compliance with CA labor law
-Ensure retail staff upsells on every transaction
-Mastery of product knowledge and production/delivery schedules
-Learn and master Toast POS operating system. Including but not limited to: voiding orders, reimbursements, check & receipt lookup, customer invoices, discounts/promos, backend menu buildout, end of day cash reconciliation, inventory management, etc.)
-Oversees accuracy of third-party order packaging and hand off (Doordash, Uber Eats, & Toast Online)
-Assists Retail Manager with printing of menus and retail signs for baked goods
-Ensures proper FIFO procedure
-Expected to praise the retail team and also redirect/couch & counsel when necessary
-Set the tone for each shift with positivity and clear communication
-Address minor team issues in real time; escalate larger issues to management
-Perform drawer counts at opening/closing and report discrepancies
-Track waste log and communicate patterns or concerns to managers
-Enforce food safety, hygiene, and cleanliness standards at all times
-Expected to run and manage each workstation efficiently
Benefits:
401(k)
Employee discount
Health insurance
Paid time off
Tips ($5-$6/hr in addition to wage)
Job Type: Full-time
Application Question(s):
Q: Do you have full and open availability (early mornings, evenings, weekends, and holidays)?
Experience:
Customer service: 2 years (Required)
Work Location: In person
- Principals only. Recruiters, please don't contact this job poster.