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favorite this post Customer Service Rep/ Verifier (concord / pleasant hill / martinez) hide this posting unhide

compensation: TBD
employment type: full-time

At Private Eyes Screening Group, We provide comprehensive pre-employment screening services such as background checks, education verification, Social Security background checks, drug screening, physicals, and driver qualification file maintenance, or MVR, checks.
Founded in 1999, Private Eyes is headquartered in Walnut Creek, California, and--to accommodate other U.S. time zones--serves clients from 5:00 am to 5:00 pm Pacific time each business day.
This is a perfect opportunity to work in a growing, dynamic work environment. Private Eyes emphasis is on customer service and you will be expected to set and achieve performance goals in a challenging and growing team environment.
We are looking for positive, upbeat, honest, reliable people who have great communication skills, self motivated and have the drive to succeed.
The Verifier is responsible for answering incoming and in-house calls and directs to the proper person. Obtain verifications, make a minimum of 10-15 calls per hour. Assist with verifications for your team when needed.
Your Responsibilities :
• Answer calls and take messages.
• Make a minimum of 15-20 calls an hour/ 120+ calls per day.
• Make daily attempts to obtain verification
• Conduct additional research if necessary
• Train and understand the functions of the other departments
• Promptly reply to emails
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6850350680

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