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Computer Tech Support for Home and Business (((#1 on Craigslist - FIVE STAR RATING)))
offered in person
offered virtually
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We have options for both businesses and residential customers.
Our technicians are friendly and professional and can solve your computer problems in no time.
Give us a call today at 1-925-218-4000
Based out of San Ramon
Have Confidence working with us. View our Ratings:
(✅✅✅✅✅ Over 100 Reviews)
Trust Pilot: https://www.trustpilot.com/review/blackhawkmsp.com
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When you call Blackhawk at 1-925-218-4000, you will immediately be connected to one of our tech support experts. All of our experts have excellent technical qualifications, thorough knowledge of Windows systems, and at least 2 levels of certification. We pride ourselves on our fast, friendly service.
Our team includes highly trained specialists with Microsoft, Apple certifications like A+, MCP, CCNA, MCSE, CCNP, Net+, Red Hat, Linux, and Mac OS expertise.
With Blackhawk’s Support, you have access to the same highly trained professionals that corporate IT departments use – ready to focus on your problem at a way lower price.
Support in Your Home or Office
We are able to fix 99% of problems remotely through the internet, but sometimes there’s a problem that requires a technician to visit your home or office.
That’s why we have on-site technicians available nationwide. Whether it’s installing a new hard drive or helping with a complete system restore, we are happy to help. (Note: additional fees may apply for on-site visits; technicians not available in all areas.)
Our tech experts are highly trained and have years of experience fixing all types of computer, software, and tech problems. In fact, if we can’t fix your problem, you get your money back!
Common Problems fixed:
• System Won’t Turn On or Boot
• Windows “Blue Screen of Death” and Error messages
• Computer Freezing Up
• Virus Removal
• Installation of Anti-Virus & Firewall
• Setup Internet Connections, Firewall, and Security Software
• Configuring Firewalls
• Configuring Security Software
• Windows Updates
• Reinstall Windows
• Upgrading to Windows 10 or 8
• Repair DLL Messages or Startup Problems Related to Windows
• Remove Popup Ads
• Slow Performance
• Back-up Hard Drive, iPod, or iPhone
• Cannot Connect to Internet (no issue from ISP side)
• Unable to Browse Certain Websites
• Printer Installation
• Cannot Print, Scan, or Send Fax
• Microsoft Office Problems
• Setup of MS Outlook or Outlook Express
• Problems Sending Bulk Emails
• Unable to Send or Receive Emails
• Setup Email Clients like Outlook, Thunderbird, and Opera
• Unable to Download or Install Software or Applications
• Wireless Internet Setup
• Wireless Printer Setup
• Setup and Configure Computer or Laptop
• Support for Older System like Windows 98/Me/2000
• Help Using a Digital Camera with your PC
• Help Printing Photos from a Digital Camera
• Configuring Ports and Routers to Enhance Security
• Parental Control Setup
• Support for Configuring Antivirus or other Security Software
• Setup and Support for a Your Mac and Mac Software
★ Installation of new operating systems including Windows 10, 11 & Mac OS X 10.16 - Big Sur, Monterey...
★ Fixing of blue screens and freezing
★ System tuning and optimizing of slow computers to speed them up
★ Diagnose and repair software problems
★Diagnose, repair or replace any bad hardware★ Setup/Installation of new computers and hardware
★ Advanced troubleshooting
★ Upgrades & Repairs
★ Networking including setup of WIFI networks
★ File sharing between computers
★ Virus, malware, and pop-up removal
★ Data recovery from all media types (Hard Drive, Cameras, Media)
★ Building custom computers
★ Backup all personal information
★ Install virus / spyware protection
★ Upgrade hardware (Ram, Hard Drive, Video, etc)
★ Install Software
★ Clean case/fan dust ( Bulk computers, we use compressor to deeply clean computers ★★★★★)
★ Install Windows Updates
★ Install printers / scanners / cameras etc
★ Repair / replace dc jack on laptop
★ Virus & Spyware Removal
★ We install 2003 and 2008 and 2012, 2016, 2019 servers and configure , we create active directory , add users and computers, troubleshoot and more for servers
★ DVR/Camera Surveillance, port forwarding.
★ MacBook Pro (13, 15, 17")
★ MacBook Air (11, 13")
★ iMac (17, 20, 24, 27")
★ Data backup (local and remote) and recovery.
★ Password recovery - delete, reset, and change your password even if you're locked out.
★ Installation of hardware and upgrades (SSD, processor, graphics card, sound card, power supply and more).
★ Building of computers for gaming, business, audio and video editing, animation and design.
★ Installation of software and setup.
★ Networking included wired and wifi - networking and sharing of printers
★ Computer security including firewalls, antivirus, anti-malware, and more
★ Blue screens, freezing, crashing, not booting or starting and slow computers
★ Setup of printers (Home and Commercial)
★ Setup Cisco Routers (4000,1900,1800, ASR 1000, 5900...) and Switches (Catalyst 2900,2960, 3560,3650...)and Firewalls (ASA 5500 5500-X) .
★ Zoom setup and tutorials.
★ Home Office
★ Smart Home
★ IT and Business Consulting
★ NAS (Network Area Storage)
★ Web and Social Media
★ Network Cabling(RJ45, RJ11,COAX, .....)
★ Printers(Home, business, HP, Xerox, Dell,Sharp, Ricoh,.........)
★ Call for any technology related to computer science.
• Managed IT Services for business
• Unlimited IT Remote Support for businesses with the low monthly fees.
• Computer Repair & Services
• Install & Setup Security Cameras Systems for homes and businesses
• IT Services & Solutions and Consultant
• Apple/PC - Computer & Laptop Repair and Service
• Hardware Upgrades/Configuration
• IT Management (Maintenance & Monitor)
• Setup Wire/Wireless Networking
• Cabling & Wiring for Residents/businesses
• Install & Setup Microsoft Server/Exchange Server
• Install & Setup Microsoft Application (Office365/Suite)
• Install and Support Virtualization (VMware/Hyper-V)
• Setup and configure Cloud Storage/Backup
• Data Backup/Recovery and Restore
• Virus/Spam Removal and Protection
• Configure Firewall Setup/Installation
• Internet Setup/Configuration residents and businesses
• Work at home/Work from home
• Remote/Home based
• Wordpress Experts
• Webhosting Experts
• Email Migraton Experts
• HIPAA Compliant Experts
• PCI Compliant Experts
• Cybersecurity Experts
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http://blackhawk-it.com - 1-925-218-4000
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Blackhawk MSP (Blackhawk Computers) was started by Ryan C. Smith. He has started working in Silicon Valley in 1996 and worked at all the
famous companies there. He is a veteran when it comes to computer support. He has been on IT Support teams that have serviced thousands of
employees at one time. He knows the top priority is customer service and support.
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Customer Reviews
⭐⭐⭐⭐⭐
Excellent business that was able to revive my 7 year old iMac that had all of my important financial information.
Trustworthy, timely and capable! Bravo. - Neeraj
⭐⭐⭐⭐⭐
I have a team in India that I use as my IT company. They could not figure out why my USB devices would not work on my laptop.
I took a chance and called these guys. Ryan was able to fix my problem within about 30 minutes. It was amazing!
⭐⭐⭐⭐⭐
These guys monitor my servers 24/7 for any problems. They run all the updates and any problems they call me very quickly to see
what we'd like to do. Very happy with their service and performance.
⭐⭐⭐⭐⭐
I've had them for almost 3 years as my IT team. They are always available when I don't know what I'm doing (which is a lot ) and always always very nice and so helpful. I highly recommend them as your IT team too!!..if I could give them 10 stars I would!!!
⭐⭐⭐⭐⭐
Last week, I updated Microsoft 365 on my work laptop. After the update, I couldn't get to my PST files on my external hard drive, where everything is housed. I didn't realize this until yesterday, Monday. I was FREAKING OUT. Seven years of emails and documents were on the external drive.
⭐⭐⭐⭐⭐
I found this company by typing in computer repair near me. I chose this company because of the ratings. I called the number and Ryan picked up. I explained my situation. I gave control of my laptop so that he could see what I was talking about. It couldn't be fixed remotely, so I gave him my external drive, along with a new external drive to see if he could recover anything. If so, to copy everything to the new drive.
⭐⭐⭐⭐⭐
He kept me in the loop the entire day. Guess what? I GOT MY NEW EXTERNAL DRIVE THIS MORNING AND ALMOST ALL OF MY FILES WERE RECOVERED!!! He is still working on a few PST files, but to know that most of my documents and PST files from SEVEN years were recovered - AMAZING!!!! I almost cried from relief.
⭐⭐⭐⭐⭐
Ryan took the time to explain what was going on with my external drive. He made our meet point easy for me. He didn't promise me anything unrealistic. He also didn't charge me until AFTER he was able to recover anything. He remotely set up my new hard drive for me and showed me how to recover/recover Outlook PST files in the future. He didn't have to do that. He could have kept that to himself so that I'd have to call for assistance again. The price for this was SO reasonable.
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If I could give him 10 stars, I would. The stars would be for knowledge, professionalism, calm, kindness, reasonable fees, and good old fashioned excellent customer service, which is so rare nowadays. I will totally keep his contact information and refer anyone I know to him.
Thank you again Ryan!!! You seriously saved me from having a nervous breakdown. 🙂
⭐⭐⭐⭐⭐
Henry did a fantastic job setting up our Meraki Cisco Routers at our new San Francisco office. We got fiber. He also installed Meraki Wifi Access points in our Palo Alto office and now our wireless network flies! We are so pleased with their support.
Paris made our ecommerce site in WordPress. He was able to add thousands of products. Great Service. Highly Recommend.
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http://blackhawk-it.com 1-925-218-4000
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