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Computer Not Working? Friendly Local Help for Software & Virus Issues (hayward / castro valley)
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Is your computer running slow, acting strange, or showing pop-ups it shouldn’t? I’m a local tech professional who genuinely loves fixing computers and helping people get their devices working smoothly again.
I’ve spent years providing hands-on technical support in professional environments and for everyday users—troubleshooting software problems, removing viruses and malware, fixing startup issues, and explaining things in plain English (no tech jargon or pressure).
I can help with:
- Virus, malware, and pop-up removal
- Slow computers and performance issues
- Software errors, crashes, and startup problems
- Email, browser, and application issues
- Windows updates and system cleanup
- Basic setup, backups, and general troubleshooting
I’ve worked as a Technical Support Specialist and Business Analyst supporting hundreds of users, and I take pride in being patient, honest, and thorough. I won’t talk down to you or try to sell you things you don’t need—I just want to fix the problem and make your life easier.
Whether it’s a personal laptop or home desktop, I’m happy to help. In-person or remote support available depending on the issue.
If you’re frustrated and just want your computer to work again, feel free to reach out. I’m always glad to help.
- Ken