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Operations Assistant - Software Company (potrero hill)


Date: 2009-11-08, 5:35PM PST
Reply to: job-aub63-1457332498@craigslist.org [Errors when replying to ads?]


We are an innovative, venture-backed startup software company looking for an exceptional administrative and operations professional to work with our headquarters staff. Our office is located on Potrero Hill near the San Francisco Design Center - easy access to our office is available via BART/Caltrain and public transportation.

Must be a professional self-starter, adaptable and independent worker who requires minimal supervision. The ideal candidate will have experience with software companies and/or rapidly growing small/startup businesses. Bachelor's Degree required.

This position requires truly exceptional skills in executing the duties and responsibilities that will result in an orderly business process for the day-to-day administrative, sales, and support operations of our company. You will have to juggle many tasks in a diverse set of categories.

This position is initially for 3 days per week but can soon develop into full-time work (5 days per week) once the person proves to be reliable, responsible and capable. Compensation based upon skill level and experience with company benefits available once full-time. Days and hours can be flexible until full-time work develops but must work in our office, not at home.


Position Responsibilities:

Handle office operations and tasks with a high degree of initiative and responsibility, including:

1/ Operations:
Responsible for timely response to incoming corporate correspondence and payment of invoices, including insurance, governmental, operational, etc.
Create and maintain accounting records and financial spreadsheets, including QuickBooks Online
Maintain on orderly office file system
Coordinate HR and administrative functions, and corporate benefits administration
Conduct new employee orientation
Manage calendar and schedule for internal operations
Ensure weekly time sheets and expenses for employees are completed in a timely manner
Coordinate special events & projects

2/ Sales & Distribution:
Maintain customer and sales CRM (Salesforce.com) system in coordination with sales management
Monitor marketing and Website leads to ensure timely response by sales staff
Develop a tracking mechanism for accounts receivable and follow up with customers as required to ensure timely payment
Coordinate with accounting to ensure billing takes place in a timely manner
Assist and coordinate Website video production and Website updates with Support team

3/ Miscellaneous:
Create PowerPoint presentations to support management and sales
Review, edit and prepare complex documents e.g. contacts, work orders, etc.
Prepare and manage deliverables (proposals, articles, mailings, etc.)
Compose correspondence from specific notes or directions
Handle arrangements for in-house meetings, including supplies and food


Qualifications:

Experience in office operations and administration in a small/startup company
Experience supporting management in a professional setting
Experience in the high-tech professional services, software or consulting industry a plus
Bachelor's Degree required


Skills:

Ability to multi-task and prioritize activities to accomplish project goals in a rapidly changing environment
Ability to work independently and solve problems proactively
Experience with Microsoft Word, Excel, PowerPoint and Quick Books (QuickBooks Online a plus) required
Excellent writing/proofreading skills in grammar and punctuation required
Proven time management and organizational skills a must-have
Demonstrated diplomacy in dealings with employees and customers
Flexible schedule to meet project requirements

Compensation: Hourly $15-25 during part-time trial period, then full-time $40,000 to $60,000 + benefits based on experience and skills
Please provide 2-3 professional references.

PostingID: 1457332498