Agency Overview
Founded in 1889, Family Service Agency of San Francisco is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco. Our mission is to strengthen families by providing caring, effective, and innovative social services, with special emphasis on the needs of low-income families, children, and the elderly and disabled people, thus improving the quality of life for all San Franciscans.
Program Description
The Foster Grandparent Program (FGP) recruits and manages limited-income, mobile seniors to volunteer 20 hours per week at agencies and programs throughout San Francisco that provide services to children with special needs. FGP volunteers work directly with children in order to develop their self-esteem, social/academic skills and act as adult role models. Places they serve include classrooms, pre-schools, and children’s units in hospitals. The Senior Companion Program (SCP) recruits and manages limited-income, mobile seniors to provide companionship services 20 hours a week to frail, isolated, and homebound seniors, working directly with their clients to assist with every day living needs, socialization and by doing small errands. They also serve at Adult Day Health Centers, engaging at-risk seniors in center activities. Assigned to agencies serving older adults, Seniors Companions are supervised by case managers. Both FGP and SCP volunteers receive a monthly tax-exempt stipend and both programs are affiliated with a nationwide network of “Senior Corps” programs that are funded and regulated by the Corporation for National and Community Service, a federal government agency.
Job Description
Provides overall management and direction to the programs, including management of staff, clinical and administrative operations, developing/controlling the budget, developing and implementing policies and procedures, participating in obtaining funds and grants, coordinating and integrating programs with others in the organization. Acts as Agency representative of program to the community. Recruits, hires and trains program staff. Reports to Division Director, is part of the Senior Division management team, and directly manages program staff. Additional duties as needed.
Program Specific Responsibilities
• Provide supervision and leadership for all Foster Grandparents and Senior Companions.
• Provide supervision to program staff of 2-3 people.
• Responsible for planning and implementing all phases of FGP/SCP’s immediate and long-term program goals to include, but not limited to: recruitment, orientation, placement, recognitions, performance evaluations, and in-service instruction.
• Work collaboratively with the FGP/SCP Advisory Council to address significant plans, local project policies, actions, changes and problems affecting the program, including resource development and coordinating sponsor’s response to Advisory Council recommendations.
• Develop review and updates MOUS and other appropriate documents with volunteer stations in cooperation with the program sponsor.
• Responsible for negotiating and monitoring all FGP/SCP contracts and assuring compliance with all funding sources and FSA/SF policies and practices.
• Responsible for developing, monitoring and revising all FGP/SCP budgets under the supervision of the Division Director and Chief Financial Officer and in consultation with fiscal manager of division.
• Develop and maintain a new volunteer database/ MIS system, as well as prepare and issue reports to meet administrative and program needs specified by the Sponsor, Advisory Council, State, Region, and Federal personnel, or as appropriate.
• Responsible for program evaluation to assess appropriateness and performance of volunteers and volunteer stations, volunteer enthusiasm and morale, etc.
• Provide liaison of the FGP/SCP with FSA providing advice as to current issues and changes in the field of volunteer management and to recommend program changes and expansion including identification of potential funding sources.
Minimum Qualifications:
• A minimum of 3 years of supervisory experience required
• Experience in administration and budgeting
• Experience in volunteer management, preferably in the aging field
• Experience in developing partnerships, MOUs, and other collaborative processes within the community
• BA/MA/MSW in human services
• Knowledge of County, State and Federal requirements for documentation and reporting
• Knowledge of human behavior and performance; individual differences in ability, personality, and interests
• Understanding of the needs and problems of children and elderly in multicultural communities
• Social Perceptiveness Skills; Awareness of others’ reactions and understanding why they react as they do
• Monitoring Skills, i.e., Monitoring/Assessing performance of volunteers and host sites
• Ability to communicate information and ideas in speaking and written form so that others can clearly understand
• Ability to tell when something is wrong or likely to go wrong
• Ability to work collaboratively and effectively with professionals, individually and in a team process
• Ability to be a team player with a welcoming attitude
Additional Information:
Division: Senior Services
Position: 100%
Reports to: Division Director
SEND RESUMES TO:
Cathy Spensley, Division Director
Family Service Agency of San Francisco
1010 Gough Street,
Phone: (415) 474-7310 ext. 435
Fax: (415) 931-3773
Email: cspensley@fsasf.org
- Location: 6221 Geary Blvd.
- This is at a non-profit organization.
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