A dynamic dental practice is seeking a talented individual to join our team in San Francisco, CA. We offer challenging new opportunities to outstanding candidates in our multi-faceted dental care practice. We are interested in individuals who have excellent communication skills, demonstrate enthusiasm for their work, have a sense of humor, are goal-oriented, assertive but not aggressive, have the ability to praise and support others, have great follow-through and have a desire to work for a good, reputable dental practice. We offer an excellent work environment with benefits. We are expanding our workforce and are currently interviewing for the following position:
FRONT OFFICE / RECEPTIONIST
SUMMARY OF JOB DUTIES:
This position is responsible for patient check-in, reception, and administration as well as treating all patients in a professional and courteous manner. Review patient charts to verify necessary information and signatures have been obtained. Enter new patient information into computer. Ensure the patient feels welcome to the practice and continues to return in order to receive top quality dental care treatment.
PRIMARY FUNCTIONS
Patient Check-In
Responsible for patient check-in, greeting everyone in a pleasant and professional manner.
Track patients in the reception area and communicate with them, as needed.
Evaluate chart data to verify all information has been received, completed, and signatures obtained.
Ensure that proper authorization or referral is collected from the patient.
Assist patients in obtaining authorization or referrals that have not been received by the practice.
Enter all new patient demographic information into the computer.
Pull charts for the week.
Mark arrival time of patients in office and make sure that patients are seen on time.
Administrative
Place telephone calls on no-show appointments; reschedule as needed.
Provide support on telephones.
Inspect reception room for neatness.
Perform other duties as required.
Assist other front office personnel as needed.
ESSENTIAL SKILLS/ABILITIES
1. Excellent customer service, communication skills and must have good spelling and grammar.
2. Ability to work as a team member.
3. Manage multiple tasks simultaneously.
4. Highly motivated and organized.
5. Empathetic with patients needs and concerns.
6. Excel under pressure.
7. Attention to detail.
8. Treat patients and co-workers with respect.
EDUCATION & EXPERIENCE
1. High school diploma or equivalent.
2. Experience in a dental/medical practice is a plus, but not required.
3. Bi-lingual (Spanish) is a must.
REPORTS TO:
Front Office Supervisor
This is a full-time position which offers a competitive compensation and benefits.
Interested candidates are asked to forward their rιsumι with salary history/requirements
Principals only. Recruiters please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.