Are you passionate about natural medicine and education? If so, this could be the perfect opportunity for you to join our educational team here at Global Collage of Natural Medicine. You could be working right here in Santa Cruz. We offer full time employees medical benefits after 6 months of a trial period along with PTO and monthly bonuses after just 1 year. Send resume and salary info.
The Global College of Natural Medicine (GCNM) offers a non-dogmatic approach to holistic health and wellness education that will improve the quality of the student’s life, health, and career options. We believe that wellness, including holistic medicine, is one of the most rewarding fields to be involved in today. There are more and more people seeking ways to improve and maintain their health naturally. Therefore, the need is also growing for qualified natural health practitioners.
GCNM has an immediate opening for a Support Specialist to work in out of our Santa Cruz campus. The Support Specialist is responsible for Admissions and Records Processing. This is a full time opportunity with duties and responsibilities that include the following as well as other duties and responsibilities that may be assigned.
MAIN RESPONSIBILITIES
• Assists students in the admissions process, processes enrollments and maintains enrollment records.
• Orients students to program organization
• Assists with the student and graduate documentation needs. Performs routine clerical and administrative functions such as drafting correspondence, organizing and maintaining paper and electronic files, providing information to caller, performing record audits for recordkeeping requirements, processing exam materials regarding the clerical aspects, etc.
• Assist in maintaining inventory and processing incoming/outgoing orders.
• Assist with student payments, needed collections, and assists students with financial aid applications and processing.
OTHER RESPONSIBILITIES
• Supports the organization’s mission, vision and values at all times. This means holding self accountable for applying these principles when working with management, employees, students, affiliates, vendors and all other business contacts; and conducting self in a manner that reflects credit on Global College of Natural Medicine.
• Establishes and maintains effective channels of communication with the Director, co-workers, contractors, clients, affiliates, vendors and all other business contacts.
• Uses equipment and materials in a safe and acceptable manner, follows established safety procedures, uses appropriate safeguards and observes common sense rules of safety in all on-the-job activities.
• Maintains strict confidentiality of sensitive information as required.
• Demonstrates a commitment to quality improvement and the philosophy of continuous improvement. Identifies and responds actively and with sensitivity to the needs of all concerns; participates as team player in all phases of the organization, and is open and responsive to change.
• Work with outside consultants and vendors in the administration of current and new contracts.
GENERAL JOB PERFORMANCE STANDARDS
KNOWLEDGE OF WORK
Posses and utilizes knowledge of the job which is essential to perform the specific functions and related work.
JUDGMENT and COMMON SENSE
Decisions/actions are sound, including safety awareness.
COOPERATION
Willing to work with others toward common goals.
COMMUNICATIONS
Demonstrates relevance and clarity of written and oral expression. Effectiveness in exchanging ideas and information.
PROBLEM SOLVING
Identifies and evaluates alternate solutions and selection of the most appropriate course of action.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
Bachelor's degree (B. A.) from four year college or university preferred (or equivalent of education and experience), with a concentration in Business Administration or related field; three to five years related Administrative experience.
LANGUAGE SKILLS:
Ability to effectively present information and respond to questions from students, clients, and the general public.
MATHEMATICAL SKILLS:
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY:
Ability to define and solve practical problems and deal with a variety of concrete variables, occasionally in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS AND ABILITIES
• Must possess exceptional written and verbal communication skills.
• Must be able to multitask and prioritize in accordance with changing deadlines and priorities.
• Must be even-tempered and team spirited - a good sense of humor is desirable.
• Working knowledge of efficient filing systems, office machines and equipment including MS Office Suite.
• Must be able to adjust tasks in accordance with changing deadlines and priorities.
• Must be able to work with a variety of personalities in an effective manner.
PHYSICAL DEMANDS: physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; stand; walk; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel or crouch.
• Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• Position requires the employee to work at the computer on average of 85%-90% of the time.
WORK ENVIRONMENT: work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee sometimes works near moving mechanical parts and is occasionally exposed to the risk of electric shock.
• Noise level in the work environment is usually moderate.
Send a resume and salary information to colleen@gcnm.com
EOE M/F/H/V
*Equal Opportunity Employment (EOE): GCNM has continuously expressed support and commitment to the principle of equal opportunity employment. It is GCNM's policy to recruit, hire, train, and promote individuals, and to administer any and all personnel actions without regard to race, color, religion, age, sex, national origin, marital status, veteran’s status, handicap, or disability, in accordance with all applicable laws.
- Compensation: $15-$17 per hour
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