craigslist | technical support jobs in south bay area

Software Educator/Trainer (san jose south)

2009-11-14T13:28:58-08:00

Bradford Technologies is a software company specializing in real estate appraisal software. We have been in business for over 23 years. We have just released a new software product that has generated more interest than we anticipated. This product requires considerable amount of education and training on the part of the end-user and we are seeking to hire people who can assist them in this education and training process. If you know statistics, like to work with computers and love to teach and help people, we want to talk to you. The openings are immediate and must be local. We are located in South San Jose.

Duties and responsibilities:
- Demonstrate expert level knowledge of new software within 2 weeks of employment.
- Be able to apply that knowledge effectively towards training and advising end-user.
- Be able to train end-users one-on-one using internet conferencing software.
- Proactively ensure that the customer is ready and properly trained before they use the software.
- Update online education material, user manuals, training guide and procedural documents to make the process more efficient.

Required Skills:
- Training, Tutorial and Technical support experience
- Excellent analytical skills in troubleshooting problems is a MUST
- Excellent oral and written communication skills is a MUST
- Capacity to gain expert working knowledge of all aspects of software
- Strong working knowledge of Computers
- Ability to communicate with end user of varying degrees of technical expertise
- Strong attention to details, excellent organizational and time management skill, outstanding resourcefulness and professional work ethics
- Ability to work independently, multi-task and excel under pressure in a small group environment
- A professional, patience and friendly attitude with strong desire to help resolve issues
- Knowledge of programming language a plus
- Knowledge of Statistics and Regression Analysis a BIG plus

Bradford Technologies offers a casual, small group working environment. Our focus and passion is on providing state-of-the-art software solutions backed up by superb customer service. We offer a competitive salary with health benefits.

For immediate consideration, please e-mail your response including a cover letter with salary expectations and resume to jeff@bradfordsoftware.com. Applications without stated salary expectations will not be considered. No phone calls please.

CCTV/Access Control Technician (santa clara)

2009-11-13T14:50:08-08:00

We are looking for a CCTV/Access Control Technician for a security integrator in Santa Clara with 2 years of experience in CCTV, Access Control and Intrusion Systems. We offer medical and dental benefits as well as 401K plan and company vehicle.

Alarm Installer Technician (santa clara)

2009-11-13T14:44:50-08:00

We have an immediate opening for an Alarm Installer for a security integrator in Santa Clara. Experience installing CCTV, Access Control Systems and Intrusion Systems. We offer medical and dental benefits, 401K plan and company vehicle.

IT Software Technician (santa clara)

2009-11-13T14:38:33-08:00

We are looking for IT Software for a security integrator in Santa Clara with 2 years of network experience. Knowledgeable in Windows OS system, Linux a plus as well as experience in Access Control and CCTV Systems. We offer competitive salary, medical and dental benefits and 401K plan.

Director of Client Services (sunnyvale)

2009-11-13T10:17:38-08:00

Director of Client Services

Intermedia, the world leader in hosted Exchange for SMBs, is looking for a success oriented, highly motivated leader to direct its Technical Support organization. This is not a �turn around� role. You will be inheriting the reigns of a quality organization that leads the industry in performance. Your challenge will be to raise the performance level another notch, while you scale and develop your organization in-line with Intermedia�s strategic corporate vision. As a leader, you must be as capable as your people, lead by example and believe that your success lies in the strength of your team.

This is a critical position that reports to the Intermedia COO and is a member of the Intermedia Operation�s Leadership Team. Intermedia�s continued growth will make sales engineering and new account on-boarding critical areas of responsibility for the Director of Clients Services. The individual that is best suited for this role is client focused, has excellent technical skills and can demonstrate a strong business sense for making the appropriate decision in any situation.

You should have excellent communication skills and the ability to gain consensus amongst your peers and team members. You should have an analytical mind for processes and business systems to drive efficiencies and guarantee quality within your organization. You should have experience working in a managed service provider, preferably SaaS, industry. You should have prior experience at the management level in at least one of the following areas of core responsibility.

Core Responsibilities:

� Sales Engineering � Develop skill set amongst your team to support sales in pre-sale engagements regarding technical questions surrounding Intermedia�s product capabilities and/or data migration process and tools
� New Account On-boarding - Intermedia�s industry leading data migration services and proprietary migration tools are key differentiators for our company. The ability to efficiently on-board new clients to the Intermedia�s SaaS infrastructure is critical to our success and rapid growth. You will be responsible for this program and its continued development as a highly efficient, quality service.
� Technical Account Management � Development and management of TAM program for strategic accounts. You will be asked to personally own the relationship for a group of Intermedia�s most strategic partners.
� Level 1 Technical Support � 24X7 call center that provides end user technical support. 90% of customer questions are resolved by the Level 1 technician. With less than 1 minute hold times, a 3% abandon rate and a high customer satisfaction rating, Intermedia boasts the best Technical Support Metrics in the industry.
� Level 2 Technical Support � 24X7 team that is responsible for escalated tickets and client data migrations. This is a technical team and requires technical leadership.
� Personnel Management � You will be inheriting direct responsibility for a growing team of 40 people. Career development, training and quality control programs along with good metrics management will all play an important role in your success.

Desired Areas of Experience:

Sales Engineering and/or Technical Account Management Experience
Call Center Experience
Managed Service Provider Experience
Worked as part of a global Operation
Worked inside of a rapid growth company
Metrics Management
Training and quality Control Programs
Process Engineering
Strong Technical Understanding of Email Systems

Required Experience:

College diploma plus a graduate degree or equivalent work experience
A minimum of 3 years management experience
A minimum of 5 years �hands-on� technical experience in an applicable area

Intermedia is an equal opportunity employer. We provide top benefits and compensation. Please email resumes with salary history/requirements to DirectorOfClientServices@Intermedia.net with "Director of Client Services - Hotjobs" in the subject line. Please respect our time; no calls or walk-ins.

More about the company
Intermedia.net is the world�s leader in Exchange hosting and Web hosting for small and medium businesses. A SAS70 Type II certified, Microsoft Gold Certified Partner and with four locations around the world, Intermedia.net offers its growing customer base an outstanding technical team, guaranteed service levels, and ease of management through its unmatched HostPilot� Control Panel. Founded in 1995 and hosting Microsoft Exchange since 2000, our extremely reliable service and support have earned Intermedia.net a reputation as the premier provider of Exchange and Web hosting solutions. For more information, visit www.intermedia.net.

OpenStorage leader hiring NAS/SAN support (mountain view)

2009-11-13T09:16:06-08:00

A fast growing NAS and SAN storage company needs two excellent technical support engineers.

We are seeking two highly-motivated self starters to work in a dynamic team environment (Customer Support Center) providing fault analysis and technical resolutions via phone and electronic services to our global customer base. Maintain and develop new technical knowledge to support our NAS/SAN storage software while delivering customer satisfaction through accurate and timely customer interaction. Create knowledge base articles and solutions.

Requirements:
- Must have solid troubleshooting experience
- Must have good understanding Solaris, or OpenSolaris and ZFS file systems
- Must have good working knowledge of NAS, SAN and iSCSI storage protocols
- Must have good working knowledge of NFS and CIFS protocal
- Basic understanding of Active Directory and ACL
- Experience with LINUX/UNIX a plus
- BSEE/CS or equivalent experience with a minimum of 2 years experience in technical support or related field.

The role offers an opportunity for advancement as we are growing quickly and require team members who are able address current challenge while also helping us to scale the company.

Banking Center Refresh � Installation Technician (san jose downtown)

2009-11-12T15:35:30-08:00

We have an immediate need for multiple Installation Technicians in the Northern CA area for a 5 to 6 month contract.

As an Installation Technician, you would be reporting to a pre-determined Installation Lead and would be his / her primary assistant. You would be responsible for the Workstation and Printer installation activities as directed by the Installation Lead. You will ride with the Installation Lead (in most cases) to insure that primary team members are onsite for start of project.

Requirements for this position are as follows:
� Ability to pass a 7 year background check and appropriate drug screening
� Reliable transportation for the entire engagement
� Experience using both Microsoft Visio and Microsoft Excel with at least an intermediate competency in both
� A willingness to get the job done completely and on-time
� Ability to work independently with minimal local supervision
� Basic understanding of Windows operating systems and servers
� Working knowledge of PC hardware including desktops, laptops, printers, Server etc.
� Excellent written and verbal communication skills

The Installation Technician is part of a large Banking Center Refresh project for Bank of America, and as such, is supported throughout the project by the technology teams of both Hewlett-Packard and Bank of America.

The position will begin on or about January 18th for training of the Installation Techs that will take place at sites local to the region you are assigned. The position is a contract position and will be paid on a per site completion basis with an end of project bonus.

Please submit cover letter and resume to be considered. The subject line of your submission should read �NORTHERN CA INSTALLATION TECH�, and your resume should be in Microsoft Word 2003 format. Failure to follow these guidelines will put your void your submission. Submission deadline is November 25th, 2009.

Banking Center Refresh � Installation Team Lead (san jose downtown)

2009-11-12T15:31:38-08:00

We have an immediate need for multiple Installation Team Leads in the Northern CA area for a 5 to 6 month contract.

As an Installation Lead, you would be responsible for travelling through the Northern CA region installing new computers, printers, servers, and other banking center equipment. You will be responsible for successful guidance of 1-2 workstation technicians (based upon size of site) from start to finish following a detailed installation guide. The Installation Lead is responsible for making sure that the site completes within established time frames and works with remote support teams to resolve issues as they arise.

Requirements for this position are as follows:
� Ability to pass a 7 year background check and appropriate drug screening
� A laptop capable of functioning for the entire contract, and a digital camera with at least a 6 megapixel resolution
� CompTia A+ Certification
� Reliable transportation for the entire engagement (capable of carrying a spares kit and 1 workstation tech)
� Experience using both Microsoft Visio and Microsoft Excel with at least an intermediate competency in both
� A willingness to get the job done completely and on-time
� Ability to work independently with minimal remote supervision
� Basic understanding of Windows operating systems and servers
� Working knowledge of PC hardware including desktops, laptops, printers, Server etc.
� Excellent written and verbal communication skills

The Installation Team Lead is part of a large Banking Center Refresh project for Bank of America, and as such, is supported throughout the project by the technology teams of both Hewlett-Packard and Bank of America.

The position will begin on or about January 4th for training of the Installation Leads that will take place in Sacramento. The position is a contract position and will be paid on a per site completion basis with an end of project bonus.

Please submit cover letter and resume to be considered. The subject line of your submission should read �NORTHERN CA INSTALLATION TEAM LEAD� and your resume should be in Microsoft Word 2003 format. Failure to follow these guidelines will put your void your submission. Submission deadline is November 25th, 2009.

Network Escalation Engineer (sunnyvale)

2009-11-12T13:27:25-08:00

Network Escalation Engineer
Sunnyvale or downtown San Francisco

The world is changing. Join the Riverlution! At Riverbed, we bring the world closer together so every person and every company can find the fastest way to the possible. Imagine if you could run applications up to 100 times faster over your WAN, reduce network traffic by up to 95%, and collaborate anywhere as if you were in the same room - you can!
Riverbed Technology is the IT infrastructure performance company. The Riverbed family of wide area network (WAN) optimization solutions liberates businesses from common IT constraints by increasing application performance, enabling consolidation, and providing enterprise-wide network and application visibility -- all while eliminating the need to increase bandwidth, storage or servers. Thousands of companies with distributed operations use Riverbed to make their IT infrastructure faster, less expensive and more responsive.

Riverbed offers the rewarding experience of working with the best minds in the industry who are changing the world through cutting edge technology and applications. We need cross-functional thinkers with the ability to see and link the pieces of the big picture together across all functions to make our business grow and flourish. Join us on this journey, and help us create the world of the future. We offer competitive salary and an attractive benefits package.

We are currently expanding and have engineering locations in Sunnyvale and San Francisco

POSITION DESCRIPTION

The primary responsibility for the Escalation Engineer Team is to manage all technical issues that are not resolved by L1 and L2 Support. Thorough understanding of the customer�s environment and the ability to provide expert advice and advanced troubleshooting problem resolution steps are essential. Many of the problem scenarios require trace analysis, proprietary log analysis, advanced debugging of Windows, Linux and Unix O/S�s.

REQUIREMENTS

� Experience in a technical support position, preferably with a networking technology company.
� Deep knowledge of networking, understanding of packet flow and TCP session establishment.
� Experience with UNIX/Linux/MS, scripting is a plus.
� Experience reading and understanding packet captures with tools like Sniffer and/or Ethereal/Wireshark.
� Basic understanding of WAN technologies, bandwidth and latency.
� Experience with general routing/switching, policy based routing, spanning-tree, VLANs and VLAN trunking (WCCP a big plus).
� Strong communication skills with customers, as well as internal company groups.
� Strong troubleshooting skills.
� Experience with any of the following is a plus: QoS, Netflow, NAT, SSL, HTTP, CIFS, MAPI, NFS, Firewalls, RAID.
� Cisco certifications such CCNP a plus, CCIE a big plus.

Riverbed Technology, Inc. is a San Francisco company offering excellent salary, options and benefits.

We are proud to be an EEO/AA employer M/F/D/V.
www.riverbed.com

ACCOUNT LAUNCH LEADER (SUNNYVALE.CA)

2009-11-11T20:21:16-08:00

Account Launch Leader for Innovative Automotive Company.

ResponseLogix is an exciting, fast-paced, start-up company seeking an:
Account Launch Leader

ResponseLogix specializes in the development of Internet lead management, relationship development and marketing software solutions. Our expertise is firmly based on in-depth knowledge of how consumers shop online, and in particular, how they use the Internet to buy vehicles. By understanding their behavior, we�ve applied our technical expertise to develop a sophisticated, patent-pending solution suite that helps auto dealers improve their interactions with online buyers. This improved customer relationship results in selling more cars and generating more revenue by creating new, satisfied customers.

Come join one of the most exciting companies in the Bay Area and be part of a world class team with a mission to become a major player in its space.

POSITION OVERVIEW:

This salaried position requires a minimum of 50 hours a work week plus additional hours as needed to complete the job.
� This position is in Sunnyvale, CA
� Start Time: 9am.
� The Account Launch Leader is responsible for customer setup and support working closely with vendors,
internal staff and our customers (Auto Dealerships) to ensure that our customer�s expectations are exceeded.
� The individual will be responsible for provisioning a new customer by integrating their applications to our systems. This includes resolving any issues that might arise due to an existing application infrastructure condition.
� This position also requires product testing, help ticket troubleshooting, problem solving, and overall project management.
� Ability to communicate, present technical processes, and work efficiently under pressure, is an Absolute Must.

Compensation includes base salary ($40,000-$55,000 DOE), Stock Options and Benefits, including Healthcare, Dental, Vision, and 401K plan.

EDUCATION/ EXPERIENCE/REQUIREMENTS:

� Bachelors Degree or alternative experience
� Ability to use Microsoft Office software applications
� Ability to type 35+ words a minute
� PC proficiency and extensive experience with Microsoft PowerPoint, Word, Excel � Visio a plus
� Internet savvy with the ability to use Online Applications
� Superior presentation and training skills
� Ability to multi-task, work under pressure, and meet deadlines
� Excellent interpersonal skills, and a high degree of professionalism
� Excellent verbal and written communications
� Excellent customer service skills over the phone, in-person, and via email
� Excellent organizational, multi-tasking, and attention to details skills
� Ability to document project details and effectively present status to company leadership

PREFERRED EXPERIENCE A MAJOR PLUS:

� Experience in Automobile Dealerships Internet Sales Preferred
� Experience in customer support, provisioning and/or customer training
� Understanding of Automotive CRM�s
� Understanding of Salesforce
� Understanding of Vehicles (Makes, Models, Trims, Options)
� Project Management

� **PLEASE REPLY WITH:
o � RESUME and COVER LETTER� to:
o Resumes@responselogix.com,

and put �ACCOUNT LAUNCH LEADER� in the Subject Line. **

� ***NO RECRUITERS and/or STAFFING AGENCY INQUIRIES WILL BE ACCEPTED
� *** NO PHONE CALLS ***
� *** NO WALK-INS ***

Search Engine Quality Rater (Near San Jose)

2009-11-11T11:32:11-08:00

Randstad is recruiting individuals with a strong interest and familiarity with the American culture. Applicants must be self motivated and internet savvy. In this role you should be able to evaluate the quality of search results and use various resources to determine the best possible results. This is great opportunity for you to help improve that area of business for one of the world's largest internet search engine companies.

Search Engine Quality Raters will need to combine a passion for analysis and understanding of various online research tools. Applicants must be detail orientated and have a broad range of interests.
Ideal Search Engine Raters will possess the following skills:
Have in-depth, up-to-date familiarity with American social culture, media, and web culture.
Excellent web research skills.
Analytical abilities.
Strong communication skills.
Ability to work independently under minimal supervision.

Requirements:
College degree preferred, however, candidates currently working towards a degree will also be considered.
You must be willing to take an extensive test related to this position to measure your skills prior to receiving an interview offer.
A gmail account will be necessary to have access to the tests link.

This is a temporary assignment with a possible duration of up to two years based on performance and business needs. If you are interested in this position please go to www.randstadjobs.com to complete a profile and submit a copy of your resume. You can also reply to this posting and instructions will be e-mailed to you.

Randstad Inhouse Services
408-998-0286

Support and Solution Engineer for Windows Platforms at Zmanda (Backup) (sunnyvale)

2009-11-10T16:49:57-08:00

Zmanda is the leader in open source backup and recovery software. We have received multiple awards and recognitions. Byte and Switch magazine named Zmanda as one of the top storage startups to watch.

Job description

The job involves working with Zmanda customers to design, implement and test Zmanda backup solutions for Windows platform and Windows applications. The engineer will also identify customer requirements for future Zmanda products for Windows. The engineer will have to communicate with customers and prospects to present Zmanda products and how the products fit into their backup and recovery processes. The candidate will be part of engineering team and will work other groups in Zmanda organization.

Skills required:

Bachelors degree with three or more years of relevant experience.
The candidate must have Windows, Active Directory and Windows applications (SQL server, Exchange, SharePoint) administration experience especially in the areas of storage management, backup and recovery, and security processes.
Troubleshooting skills to identify, isolate and correct issues on Windows.
Coding and Debugging C++ code is desired.
Working knowledge of UNIX (Solaris) and Linux.
Good verbal and written communication skills
Ability to work technical details with Zmanda support and sales teams.

Senior Publisher Account Manager (santa clara)

2009-11-10T13:57:51-08:00

Job Description

As Netseer's Publisher Account Manager, you will have complete responsibility for the successful on-boarding and growth of new publisher accounts. While great customer service is critical, you must also have a sales mindset as you work to optimize our publisher�s deployments for their benefit and ours.

Responsibilities:
� Provide high-quality customer service to our network publishers
� Manage account setup, including monetization goals, ad tag creation, and ad trafficking
� Establish and grow relationships with NetSeer publisher accounts by understanding their needs and business objectives
� Increase NetSeer and publisher revenue by effectively optimizing NetSeer placements on publisher�s site
� Provide daily support to publishers and work with internal teams to find resolutions to technical and non-technical issues
� Establish communication channels to provide our publisher partners with timely and up-to-date information necessary for their success
� Provide input to product and business teams to improve the quality and appropriateness of NetSeer�s offerings
Skills

Desired Qualifications:
� Excellent relationship skills and ability to build rapport with publisher partners
� Outstanding organizational skills, attention to detail and the ability to juggle multiple tasks in a fast-paced environment
� Analytic mind and comfort sorting through data to find opportunity
� Strong understanding of and experience with Internet advertising operations: ad management systems, account setup, ad tag creation, and ad trafficking
� Outstanding organizational skills, attention to detail and the ability to juggle multiple tasks in a rapidly changing environment
� Strong existing relationships and experience with affiliates, advertising networks and potential partners a big plus.
� 3+ years of account management experience
� BA/BS degree
Company Description

NetSeer is an internet advertising firm focused on next generation contextual advertising. Based upon pioneering work by Professor Vwani Roychowdhury and his team at UCLA, NetSeer�s technology builds upon a significant body of intellectual property, and uses proprietary mathematics and unique algorithms to make advances that were previously unattainable in Internet advertising. The company is expanding its publisher team as it rapidly signs on new customers.

Media Services Analyst: audio/video/photo/computer equipment (sunnyvale)

2009-11-10T13:33:42-08:00

Please read the entire ad before applying. You must have the required experience to be considered for the position.

The Art Institute of California- Sunnyvale has a position available for a Media Services Analyst

The incumbent will manage the Shared Media Services facility under the direction of the Technology Supervisor. Will provide leadership and supervision and support for equipment which may consist of (or combination of) any of the following: video, audio-visual, photographic, and/or computer equipment. Coordinates the technology support, acquisition, and implementation activities of either a portion or entire Media Services realm. Maintain inventories, provide training on policies and usage for our digital audio and video facilities as applicable, and be responsible for checking in and out equipment and keeping the media cage in an orderly fashion. May be responsible for scheduling equipment usage. Responsible for adhering to quality services to clients; sound economic principles; and an environment which is conducive to innovation, and positive thinking. This position may require some evening and weekend work.

Reports to: the Technology Supervisor
Interacts With: Central services systems staff, technology department, outside vendors, students and staff.

Key Job Elements:
� Manage the daily operation and support of the school Media Services equipment areas. This may consist of video, audio-visual, and/or photographic equipment or any combination thereof
� Manage inventory for media cage, securing new equipment when it arrives.
� Manage and assist with the daily activities of Media Services and its staff including budget, staffing, and training plans
� Oversee student workers who check equipment in and out to students, staff and faculty.
� Provide technical assistance to students, faculty, and staff as needed.
� Schedule repairs and preventative maintenance so as to assure that all equipment remains in reliable and effective working order for student and faculty loan.
� Assist in orienting new faculty to studio and lab procedures. Ensure compliance with facility policies. Keep Technology Supervisor apprised of lack of compliance with studio/lab policies
� Assist with maintaining software library, license agreements, including tracking of master disks, registration of warranty cards and tracking of upgrades.
� Assist in maintaining video/audio production facilities and/or labs.
� Assist in periodic maintenance to include forms creation for student use, cleaning and optimizing hard disks, upgrading software, etc.
� Other duties as assigned.

Job Requirements (Knowledge, Skills and Abilities):
� Related Associate�s degree or equivalent in experience and certifications.
� Three years of solid technical support experience with audio/video/photographic equipment and electronic maintenance experience with computer equipment preferably in a post-secondary institution is REQUIRED
� Experience with software on both Macintosh and PC systems REQUIRED
� Strong MS Office skills
� Experience with cabling of computers and interconnection of video systems and video racks, etc.
� Knowledge of preventative maintenance techniques on audio visual, video and/or photo equipment preferred
� Experience with special art and technology hardware and software such as Premiere, Final Cut Pro, Adobe After Effects, QuickTime Pro, Avid Express, Protocols, among others. Peripherals such as mackie mixers, S-VHS decks, beta decks, digital beta decks, etc. preferred but not required
� Excellent written and verbal communication skills.
� Strong interpersonal skills with both faculty and student populations.
� Superior organization, prioritization, self-motivation, and problem resolution skills.
� Ability to analyze problems and recommend solutions.
� Ability to interact effectively as a member of a team and work collaboratively with other departments.
� Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests
� Ability to work without close supervision and to set one�s own priorities.

Environment:
The intent of this job description is to provide a representative of the duties and responsibilities that will be required and not as a declaration of the total of the specific duties and responsibilities. Employees may be directed to perform job-related tasks other than those specifically presented in this description. While performing the duties of this job, the employee is regularly required to communicate professionally in person, by telephone, email and other electronic means, move about the school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds.

The Art Institute and Education Management LLC is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Qualified candidates who have at least three years experience may submit a resume and cover letter to:
aicasunstaffing@edmc.edu
Please include the position of interest in the subject line of your e-mail

Sr. Copier Tech (san jose downtown)

2009-11-10T02:05:01-08:00

Accepting resumes for immediate employment. Considering those with in depth experience in field connectivity and experience as an application specialist. Fiery experience and training desired. ICS (Integrated Copy Solutions, Inc) is located in SJ and services the entire bay area. Pay and benefits are very strong.

Immediate Position - Technical Support Engineer - Korea (milpitas)

2009-11-09T14:37:44-08:00

We are looking for a motivated self-starter that can work with the team to deliver outstanding customer service. Candidate will work closely with engineers to support customers and help them troubleshoot problems in a mixed Korean and US Windows environment.

Skills/Experience:

- Must be fluent in both oral and written technical communication in both Korean and English.

- Must be well organized and able to manage multiple issues in a complex fast paced environment.

- Must be willing to dedicate themselves to learning the product.

- 3+ years of experience in software engineering support or related field.

Preferred:

- 1+ years of experience in a structured programming language.

This is a full-time position. Principals only. No Recruiters.

Apple Desktop Support / Network Technician (sunnyvale)

2009-11-09T09:33:29-08:00

Help us make you one of the highest paid technicians in the business. ClickAway Computers and Networking offers a unique, performance-based compensation structure that handsomely rewards first-rate customer service and a �just say yes� attitude.

We are looking for self-starters who can work with a given set of tools and can think quickly on their feet. This is not a typical helpdesk environment � applicants will need to excel in both phone and interpersonal skills, follow standard procedures and invent new ones, meet our expectations and surpass their own.

Profit sharing, stock options, management opportunities, and the usual assortment of health and dental benefits are offered to all employees. If you�re ready for an exciting and dynamic IT position unlike any other you�ve seen before, we�d love to hear from you.

In addition to good communication and customer service skills, applicants should be proficient in the following areas:

� Diagnosis of Apple software/hardware and user problems.
� Configuration and installation of Apple equipment, peripherals, operating systems and application packages.
� Installation and support of wired and wireless networks.
� Evaluation and testing of new hardware and software packages.
� Applications experience and familiarity including Apple Operating Systems, Apple applications, virus and spyware removal programs.
� Interpretation of technical documentation.
� Answering computer users� inquiries concerning systems operations and use of applications.
� Answering telephones and offering assistance.
� Multi-tasking in a fast-paced environment.
� Writing invoices, letters and performing basic administrative duties.

Preferred certifications strongly recommended: Apple ACDT & ACPT (Knowledge and experience of Apple GSX is a plus)

Other certifications: A+, Network+, MCP, MCSE, CNA

For consideration, you must have a clean DMV record.

Applicants must be flexible and available to work various retail hours as business needs require (this may include weekends, evenings, and holidays). Technicians must be capable and willing to move and lift at least 50lb of weight while performing jobs at ClickAway. Please visit our website at http://www.clickaway.com for additional information about our Company.

Sales Engineer Job Description (santa clara)

2009-11-07T09:00:11-08:00

Tegrity, Inc., a leading provider of an award-winning enterprise cloud-based (SaaS) lecture capture and retrieval solution to the higher education market that improves learning outcomes, impacts retention, and advances enrollment is seeking a Sales Engineer to act as the primary technical resource for its field sales force.

The Sales Engineer will be responsible for actively driving and assisting the Regional Sales Directors in the management of the technology evaluation stage of the sales process, and will be the key technical advisor and product advocate for our service. The Sales Engineer must be able to articulate technology and positioning to both technical and end users. He or she must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. The successful candidate will have proven success in establishing and maintaining strong relationships throughout the sales cycle.

The Sales Engineer will report directly to the Vice President of Sales and will work from the company headquarters in Santa Clara, California.

Responsibilities

� Actively drive and manage the technology evaluation stage of the sales process.

� Analyze the prospect�s infrastructure to identify the right integration points such as dataset integration, authentication, SSO, etc.

� Drive proof of concept programs/pilots to successful completion from both the technical level and by managing communications.

� Articulate technology and positioning to both technical contacts and end users.

� Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

� Do ad-hoc write-ups such as competitive analyses, RFP responses, slides and technical responses.

� Provide engaging and thorough presentations online and onsite at client sites, national conferences, etc.

� Support all the technical needs of the sales team.

� Travel to prospect and customer sites as needed, up to 50% of the time.

� Represent the needs of the Sales team to Product Management, Client Services and Marketing teams.

Required Skills, Knowledge and Experience

� Must have 3 years of experience in selling/supporting enterprise SaaS services.

� Must have 5 years of experience in supporting the sales of enterprise solutions, all of which must have included technical writing and communications support.

� Must be willing to travel 50% of the time.

� Must live within 25 miles of Santa Clara, CA.

� Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.

� Strong presentation skills and ability to communicate professionally and effectively in written responses to e-mails, RFPs, proposals, and reports.

� Ability to interpret customers� requirements through active listening skills and the use of astute questioning to understand, anticipate and respond to their needs beyond expectations.

� Experience in sales to the Higher Education market a significant plus.

� Siebel CRM experience a plus.

� BS/BA in Computer Science or IT or a related field required.

� This position requires a candidate with solid understanding of the following:

o Providing services over the Internet.

o In-depth networking understanding of protocols, firewalls and proxy servers.

o Solid understanding of XML structure.

o Some programming and scripting background.

o Methodology of deployment of enterprise systems and typical related issues.

Tegrity is an Equal Opportunity Employer, and offers a competitive compensation package that includes base salary plus commissions, benefits and stock options. Please send your resume and a brief cover letter highlighting your accomplishments to: resumes@tegrity.com. No faxes or phone calls, please.

Technical Support Scientist (santa clara)

2009-11-06T11:45:46-08:00

Cell Biosciences is a private life sciences company focused on revolutionizing protein research through the use of nanoproteomics. Our capillary-based nanofluidic immunoassay platforms are designed for ultrasensitive detection and characterization of proteins in ultra-small biological samples.

We are currently seeking an experienced technical support scientist to provide superlative customer service for digital imaging systems and revolutionary protein analysis instrumentation. The ideal candidate is both an experienced bench level scientist/application scientist with a strong background in proteomics/immunoassays and an experienced customer support specialist. Candidate will be a key member of a small team responsible for supporting customers. Candidate will analyze and evaluate customer issues, troubleshoot, and respond to customer with the appropriate solution. Travel between our Santa Clara and San Leandro office my be required.

Work experience requirements:
� Proven customer-oriented skills in technical support and problem solving.
� Ability to diagnose and independently provide corrective action.
� Creative problem-solving: be able to address barriers and see a way forward
� Succinct decision making: be able to analyze situations, gather information, and make decisions
� Hands on experience with cell culture, immunoassays. Experience performing Western blot, immunohistochemistry, ELISA, and FACS and a solid understanding of cancer biology. Substantial knowledge of current scientific literature and life science methods and applications.
� Excellent time management, organizational, and verbal and written communication skills with demonstrated ability to communicate effectively, both orally and in writing, to customers.
� Ability to work with geographically dispersed teammates and organizations.
� Ability and willingness travel up to 20-40% domestically
� Ability to prepare samples for instrument testing
� 5+ years of experience in a life science field.
� BS in life sciences required, MS/PhD desired

To apply, please send your cover letter, resume and salary requirements to the email above.

Please NO RECRUITERS and NO PHONE CALLS

IMAGING ANALYSIS SPECIALIST ( Job Code 197-09 ) (San Diego)

2009-11-05T22:13:43-08:00

This is an immediate opening at one great company......

IMAGING ANALYSIS SPECIALIST ( Job Code 197-09 )

Pre Sales Technical Specialist
Installations, Training ,Sales

Our Image Analysis Specialist will provide Advanced Technical Support with extensive experience in advanced imaging. Our Analysis will work in tandem with our sales teams to manage and deliver technical support and solutions. Our Image Analysis Specialist will be a top performing professional with extensive experience and verifiable achievements in pre and post- sales technical and support, sales, installation and training of optical microscopes and other high-end imaging systems. Technical specialist and relationship builder with career-long record of selling ideas and concepts, negotiating and closing deals worth several hundred thousand dollars to hospitals, research centers universities and biotech industry. A collaborative team leader, trainer and team builder producing top performing employees and team. Must be willing to travel.

Desired Experience

Configure customized imaging systems.
Perform customer demonstrations with microscopy, pathology imaging systems, whole slide imaging .
Quote imaging systems and close imaging systems sales.
Install, train, and support new installations.
Troubleshoot hardware, software, and optical problems.
Attend 5-10 trade shows per year to demonstrate imaging systems.
Attend sales meetings.
Perform other related duties as assigned.
Digital Pathology-Image Analysis Experience
Understand image analysis tools
Project Management
Experience Histology/Pathology applications
Sales Support
Strong verbal and witting skills
Customer Service
Client engagement
Laboratory Experience
Previous Sale experience
Image Analysis background
Medical or Clinical Setting
Reference Laboratory
Histology Laboratory Work flow
Science Educational Background
MS or PhD Preferred
40% to 60 % Travel
Immunohistochemistry
Customer Interaction Experience
Customer Services
Knowledge of IHC workflow
Knowledge of CLIA, CAP and GLP guidelines is a plus

Compensation & Benefits

We offer an exceptional salary and a full benefits package, plus bonus.

Please forward your resume salary details with the following ( Job Code 197-09 ) .

Technical Support Analyst (morgan hill)

2009-11-05T10:44:17-08:00

NewEra Software, an industry leader since 1990 located in Morgan Hill, has an immediate opening for a Technical Support Analyst. Candidate must have MVS-z/OS experience. Strong JCL knowledge is also required. Duties include phone and email support for domestic and international customers, working with them to analyze, troubleshoot and resolve software support issues. Must be able to work closely with Account Managers on new evaluations and walk prospective customers through download and installation processes. Good oral and written communication skills required. Candidate will be expected to host webcasts that demonstrate the capabilities of NewEra products to technical users and prospects. LINUX, UNIX, Windows and Network experience a plus. 401K, Medical, Dental and Vision offered.

Business Applications Support (santa clara)

2009-11-04T16:28:42-08:00

Fragomen, Del Rey, Bernsen, and Lowey, LLP, a leading global immigration law firm, is seeking a full time Business Applications Support position for our Santa Clara office.

Main responsibilities are to provide first -level technical and applications support. This position responds to requests for technical assistance via phone and email. Diagnose and resolve technical hardware and software issues. Diagnose and resolve issues relating to firm proprietary applications. Create tickets following defined procedure. Identify and escalate requests that need urgent attention. Research problems using available information resources. Assist with maintaining Help Desk documentation.

Ability to provide clear written instructions in email. Stay current with changes and updates to IT system and applications. Provide after hours support for emergency calls. Ability to take on projects assigned to the Help Desk.

Ideal candidates must have the following qualifications:

1 yr. experience with Lotus Notes
Windows XP, Advanced Excel and Word, PowerPoint, Adobe Acrobat, IE
VPN, Proxy, Citrix, RSA, FTP
Basic HTML, JS, web design
Ability to learn new applications quickly
Excellent verbal and written communication skills
Excellent customer service skills
Applications support experience preferred
Help Desk experience preferred

Interested candidates should send resumes to northerncaliforniacareers@fragomen.com.
Please include Business Applications Support � SC office in the subject line.

Sr. Technical Support Manager (Solar Industry Exp. Mandatory) (sunnyvale)

2009-11-04T14:22:53-08:00

About CaliSolar:

CaliSolar is a rapidly growing private company engaged in the development and manufacturing of high efficiency solar cells using 100% UMG Si. Positioned at the intersection of one of the hottest growth categories, renewable solar energy, CaliSolar has made a major breakthrough in photovoltaic (PV) technology. Are you passionate about delivering new clean energy products that inspire and improve the world? Do you want a work in a fun, fast-paced hyper growth environment? Then, look no further�we want to meet you!

CaliSolar is actively hiring creative professionals interested in making a dramatic impact on the growing solar energy industry. We want your help in delivering breakthrough solutions and encourage you to contact us.

Summary: CaliSolar is s currently looking for an experienced Senior Technical Support Manager with solar industry experience to join our sales team. You will be responsible for leading the worldwide technical support function supporting CaliSolar�s customers in line with our overall business strategy and scalable with the company�s growth plans. The right candidate will work with a broad cross-section of customers to strengthen adoption; identify opportunities to expand our footprint, and to help ensure fiscal goals are met.

Responsibilities:
� Manage and lead the Worldwide technical support function for CaliSolar�s customers
� Respond to customer queries on technical issues relating to CaliSolar products
� Become a trusted advisor to our customers, helping ensure customers achieve success with their implementation and return on their investment.
� Conduct technical investigations and or customer/site visits to collect and investigate problems and interface with CaliSolar engineering to assess root cause and implement resolutions
� Act as key interface on quality issues for all CaliSolar product lines
� Provide pre and post sales support at customer meetings, trainings, and technical updates
� Provide CaliSolar Engineering and Product Management with customer recommendations on product requirements, product quality, product design as well as for improving competences and support
� Act as technical expert for the sales teams on RFQ/tender inquiries, offer preparations, and contract negotiations
� Understand international certification requirements and manage 3rd party testing relationships
� Manage the development, localization, and distribution of all applications engineering and related technical documentation in applicable local languages.

Qualifications/Requirements:
� Bachelor�s degree (B.S. / B.Eng.) in photovoltaics, electrical engineering, energy technologies, power control or related field. Masters degree (M.S. / M.S.E.E. / MBA) preferred
� Must have a minimum of 2 years in an engineering function or in a technical support organization directly supporting solar cell or and/or module customers. Experience working with downstream installation networks a plus
� 3 + years of customer training experience preferably with responsibility for developing and managing the training infrastructure
� Experience working in an ISO9001, 9002 organization with direct experience in institutionalizing customer support processes and systems
� Strong customer focused attitude and excellent business acumen, experience working in a sales support role a strong plus
� Demonstrated experience in creating customer documentation, including application notes, product manuals, data sheets, as well as sales collateral
� Experience in managing projects and leading teams
� Superior written and oral communication skills as well as excellent listening skills
� Fluency in English is required. Fluency in European languages is highly desired (most applicable being Italian, French and German).
� Flexibility to travel up to 50% domestically and internationally to company, vendor, and customer sites

To apply for this position, please send your resume to recruiting@Calisolar.com.

CaliSolar, Inc. is an EOE.

Technical Support Engineer (san jose north)

2009-11-03T19:02:09-08:00

COMPANY

CDNetworks is the world's 3rd largest full-service Content Delivery Network (CDN). Over 1,000 top world-wide companies in multiple industries � including Gaming, Media/Entertainment, Social Networking, Software/Technology, e-Commerce, e-Learning and Enterprise � trust CDNetworks to provide reliable content delivery at blazingly fast speeds. By delivering this performance on demand, CDNetworks eliminates costly IT infrastructure build out and technical staffing costs for customers.

With nearly a decade of experience, CDNetworks has pioneered the development of many of the latest CDN technologies. The company provides a comprehensive suite of innovative technology for video streaming, large-volume-files downloads, image caching, application acceleration and business analytics, while providing unparalleled quality of performance, service, and reliability. With more than 80+ full-service PoPs in 50+ cities around the world, CDNetworks provides global bandwidth capacity of more than 1,100 Gbps to its customers.

JOB DESCRIPTION

* Title: Technical Support Engineer
* Job Type: Full time, Non-Exempt
* Department: Operations
* Location: San Jose, CA

Summary

CDNetworks Technical Support Engineers ensure a high level of customer satisfaction by monitoring, maintaining and troubleshooting CDNetworks' global CDN infrastructure 24x7x365, and handling customer support issues promptly, effectively and conclusively. In this role, you will work closely with CDNetworks customers, infrastructure service providers, network and systems engineers, and software developers to perform root-cause analysis and prompt resolution of hardware, network and software issues affecting the CDNetworks CDN. As part of the position you will get to contribute to future system design and processes for improving current and new services all while running a geographically distributed 24x7 critical network relied upon by many global companies.

Essential Duties and Responsibilities

* Serve as primary escalation point for identifying, troubleshooting, and resolving CDN issues affecting mission-critical production customer traffic
* Solve complex issues related to various components of the CDNetworks global CDN infrastructure
* Create and document system processes and tasks related to keeping the network up and performing optimally
* Perform daily Systems Administation tasks to keeping the network up and performing optimally
* Provide notification to customers and the Company in the event of CDN infrastructure issues
* Work closely with network engineers, systems administrators and software engineers regarding technology and hardware upgrades for the CDNetworks CDN infrastructure
* Perform Desktop support internally for CDNetworks team

QUALIFICATIONS

Required

* Minimum 1-2 years of experiencing working in a Technical Support/NOC role
* Ability to speak and write clearly, concisely and thoroughly in order to quickly and accurately convey complex information regarding mission-critical production issues to varying audiences
* Ability to seek, identify and analyze data in order to solve complex issues
* Solid understanding of networking protocols, including TCP/IP, HTTP and DNS
* Experience with Unix (preferably Linux) systems, as an operator or administrator
* A detail-oriented, process-focused and inquisitive nature
* High-bandwidth, self-motivated self-starter who works well with minimal supervision

Preferred

* Experience in CDN technologies/services
* Knowledge of scripting (e.g., shell, Perl, Python, etc.) and command-line utilities (curl, dig, traceroute/MTR, etc.)
* Familiarity with webserver technologies (e.g., Apache, lighttpd, IIS, etc.)
* Experience performing Help Desk/Desktop/Blackberry support

Pluses

* Knowledge of Korean language

APPLICATION PROCESS

1. Apply via email to jobs cdnetworks com
2. You must include a cover letter detailing why your education, professional experience, skills and career goals make you a top candidate for the position
3. Include an updated copy of your resume (PDF format is preferred)

Experienced Pool and/or Spa Service Technician. (san jose south)

2009-11-03T13:11:22-08:00

Experienced Pool and/or Spa Service Technician

Job Description:
The service technician will perform maintenance tasks on residential swimming pools and spa equipment, including but not limited to heaters, pumps, cleaners, filtration systems, motors and electronic control boxes. This position is directly related to ensuring a strong customer relationship with our service company. Communication with customers and management regarding all work performed, on a timely and regular basis is critical to the success of this position. A professional appearance must be maintained at all times. Minimum 2 years spa or pool related experience.

Skills Required:
Strong work ethic with excellent attendance.
Ability to work independently.
Excellent communication skills.
AC/DC HVAC circuits.
PVC plumbing repairs.
Prior experience in Hot tub repairs a plus.
Is responsible and empathetic to customer needs.
Able to work efficiently with minimal supervision.

Computer Skills:
MS Excel and Word.

DMV:
Must have drivers license with clean record, no DUIs.
Must be able to successfully pass a drug test (random testing may still occur).

Notes:
Prior experience maintaining proper water chemistry, prior experience in pool industry servicing and maintaining equipment, service experience on portable self contained spas preferred.

Send Resume to jobs@sfspas.com

IT Desk Top Support Manager/Supervisor (san jose north)

2009-11-02T14:15:50-08:00

We have a full-time, Monday through Friday, 8:00AM to 5:00PM, 40+ hour a week Desk Top Support / Help Desk Supervisor position available. This is an on-going W2 contract position. In order to qualify for this position you must have been a Desk Top Support / Help Desk Supervisor for several years managing a group that supports 1000 users or more. This is a Hands On supervisor position where you are both supervising employees and helping out at the help desk whenever necessary. You must have excellent know of XP and all the Microsoft Products. You must be excellent at supervising others. You must have excellent communication and people skills. This is a 24x7 operation.

IT Director of Physician Systems (san jose north)

2009-11-02T14:07:08-08:00

We are actively recruiting for a Director of Physician Systems for a Hospital here in the Bay Area. While this position works for the hospital (IT Department Specifically) this position will focus on the ambulatory community and clinics associated with the hospital. Our client is specifically looking for someone who has a strong background in the ambulatory environment (as opposed to a strong background in a hospital environment). A strong preference is recognized for candidates that have been on Director of IT roles in large clinics or medical groups. Strong experience in implementing systems (EMR and EPM applications) into clinics and medical groups is required. This position will develop the overall integration strategy and support model for the ambulatory clients working with the hospital. This position is a champion of support for the clinics. The position pays up to $150K per year depending on experience.

NuCo Is hiring Semi Equipment Engineers (Silicon Valley)

2009-11-01T15:56:24-08:00

NuCo Corporation USA is hiring Semiconductor Equipment Engineers to fulfill service contracts.
We are looking for top level engineers with troubleshooting and process experience.

This will be to support service contracts in the Bay Area.
The working time can vary from day to day and week to week depending on demand.

For more information, apply at: http://www.nuco.pro/index_employment_application.html

About NuCo Corporation USA

NuCo was founded by experienced equipment engineering professionals who recognized the market need for a new approach after years of first hand challenges with major engineering projects. We believe that having an experienced management team is vital to ensuring that your needs are met. Our management team has over 50 years of experience in the areas of project management, new technology, and technical training.

Our overall depth of experience extends to all corners of the industry, from Global 1000 multinational corporations, to government and institutional R&D, to instructional partnerships with universities. This breadth affords NuCo the ability to bring all the required skill sets to the table when addressing customer satisfaction, designing revenue generating products, or architecting infrastructure solutions to ensure organizational security, continuity, and growth.

NuCo leads the way in Semiconductor & Solar products, services and training.

www.nuco.pro

Tech Supt Engr. mobile data /networks/Cisco/BS + 2-3 yrs exper. (san jose north)

2009-10-31T18:55:55-07:00

Aicent is looking for a Technical Support Engineer with a Technical BS Degree and 2-3 years industry experience.
We are looking for a high achiever with can do attitude and a Start-Up mentality.
We look forward to receiving your cover letter and resume.

Opportunity: Technical Support Engineer to work in our San Jose Headquarters

The ideal candidate for this position must be able to manage and work independently and responsibly on multiple tasks simultaneously.
The individual must be familiar with networking and able to perform actual work required to plan, configure, troubleshoot, and maintain
TCP/IP networks, and communicate effectively with customers and colleagues. The individual will be responsible to roll out networks
which involve planning, procurement, provisioning, and implementation. Comfortable working on a small team in a start up environment.

Summary:
As Aicent�s Technical Support Engineer for Americas, you�ll interface with customers and support them on all levels. Leverage your
background in, TCP/IP routing, Internet applications on mobile wireless handset, GSM/CDMA networking, and other related technologies
to deliver top quality support to our customers in these regions. Spanish language skills are a plus.

Responsibilities:
� Provide customer support for Aicent network & application services
� Monitor Aicent networks to report any faulty components or unusual performance
� Interface with customers, troubleshooting to resolve issues via telephone and email
� Assist customers in leased line circuit procurement, set-up circuit cross-connect, configuring routers and
switches, and provisioning network and application services
� Effectively troubleshoot and recover network services quickly.
� Ability to resolve technical issues in a professional and timely manner
� Present a professional interface to solve problems and instill customer confidence
� Deliver data network projects as part of a team
� Occasional Travel required

Required Experience:

� Excellent verbal and written fluency in English
� 2-3 years of industry experience in Technical Support or in an equivalent engineering role involving
troubleshooting customer issues.
� Knowledge of: TCP/IP, OSPF, MPLS, BGP, GTP, L2/L3, GSM/CDMA wireless data
� Solid analytical and troubleshooting capabilities
� Track record of successfully identifying and resolving customer issues
� Familiar with Windows operating systems
� In-depth knowledge of Cisco router configurations and Cisco product family
� BS Degree in one of the following areas: CS, CE, EE, ME, or IS

About Aicent

Aicent develops and delivers innovative mobile data services to mobile operators, Internet service providers, and enterprise
customers by building a bridge between the IP and mobile wireless world and delivering powerful wireless data communications
services. Aicent is the leader in international mobile data interconnection and roaming services, including SMS, MMS, GRX and
other services, to the top mobile operators worldwide. Aicent services reach nearly 300 wireless/mobile operators worldwide.

Aicent�s strong expertise in TCP/IP technologies, GSM/CDMA data and Internet network management, wireless data solutions,
and telecommunications services, makes Aicent a major player in the convergence of the Internet and the wireless mobile network,
one of the fastest growing segments in telecommunications today. Aicent is instrumental in driving mobile data industry growth
as the market migrates from 2G, 2.5G, 3G, 4G and beyond.

Aicent is headquartered in San Jose, California, with regional sales and support offices in North & South America, Asia, and Europe
and has a worldwide customer base.

Come and help us build the future for mobile communications services at Aicent!

Aicent offers competitive compensation packages and benefits, including stock options for permanent employees.

Please send resume and cover letter to:
ping.chen@aicent.com; and jobs@aicent.com

Field Application Engineer (cupertino)

2009-10-30T18:26:21-07:00

WANSHIH is a one of the leading Cable OEM / ODM company in Taiwan with three mass-production factories in China, which specialize in high end mini coaxial cable, NB, LCD cables and low end Power Cord, USB, Cat 5 cable. We also design and manufacture wireless antenna & RF cable to extend our service field. Hereby now looking for full time FAE in Cupertino to support one of our major customers.

Responsibilities Include:
� Maintaining good support & initial actions with local customers in the area of service business.
� Constantly communicate with customers and getting closer to updating the drawing & specifications, modification, renew or re-design and sample requirement�etc.
� Working as a bridge between customer locally and company overseas in Taiwan & China
� Work from home with fully communication (Skype, E-mail, Phone, Fax�). Meeting with customer in their office as needed.

Required Skills:
� 3+ years of technical pre-sales experience or OEM business experience related to cable or antenna assembly field is plus.
� BSME or BSEE or equivalent in work experience
� Excellent organizational, customer service and communication skills
� Hands-on experience with engineer drawing software such as AutoCAD, Pro E, Solid works�
� Self-starter that manages time and activities with interaction from management
� Excellent listening skills resulting in a high level of customer satisfaction. Must be able to listen for opportunities as well as potential technical hurdles.
� Language: English (Fully control), Mandarin (Listening and speaking)
� Travel as needed, if possible had Taiwanese passport that would be welcome.
� Team work.

We are an equal opportunity employer and offer the competitive compensation package. Please reply to the mail directly with your resume and available time to talk. We will arrange the interview with you in Cupertino locally. The tentative interview schedule will be around mid-November. Please wait for the response from us once you sent the resume and the available time. Thanks.

Technical Support Engineer, Networking (sunnyvale)

2009-10-30T07:12:34-07:00

Meru Networks designs and sells wireless network solutions. Our product overview page http://www.merunetworks.com/products/index.php gives an overview of what we sell. We provide customers with the wireless network infrastructure so their employees can access networks wherever they are within the company�s facilities. This is a hardware solution with embedded software. The most prominent markets for this solution are healthcare, education, retail and financial. We are growing revenue by 100% year over year, are one of the three leaders in the wireless network industry and have the most unique and technologically advanced solution in the market. Our stated goal is to go IPO at the appropriate time.

We�re looking for someone who can join our Technical Customer Support team in our Sunnyvale headquarters. This group supports our installed product base throughout the Americas. This is a great opportunity to join a fast-growing leader in the WLAN market.

It is imperative you have strong networking technical skills for this role, preferably in Levels 2 & 3.

Required Skills
�Ability to troubleshoot 802.11 wireless networks, both the RF elements and control elements.
�Solid understanding of common enterprise network architectures.
�Competency with 802.11 network design, including routers, bridges, switching, VLAN, access points, etc�
�Ability to perform basic TCP/IP network administration and troubleshooting including root cause failure analysis.
�Working Knowledge of VoIP protocols; SIP, H.232�
�Understanding of security protocols; VPN, Radius, WPA, WEP�
�Prefer Linux, Microsoft, and Apple system administration proficiency.
�Ability to use various software and hardware debugging tools.

Required Experience
�5-8+ years experience in customer support with systems technology companies.
�Participate in product teams to ensure product supportability and develop support methodologies.
�Strong case management using both automated and semi-automated systems.

Responsibilities
�Provide customer support for level 1 and level 2 escalations.
�Stand-by for 24x7 support calls.
�Occasional travel to support on-site locations.
�Escalate as required to ensure rapid resolution of open cases.
�Maintain accurate and timely call records.
�Publish weekly call statistics reporting.
�Manage/enhance the support website.

Education

BS-EE or equivalent.

If you are interested, please email your resume to danstar@merunetworks.com for immediate consideration.

Sr Facilities Technician (sunnyvale)

2009-10-30T02:30:38-07:00

Primary Function of Position:

Assists with maintaining daily operations of the facility and Environmental compliance.

Roles and Responsibilities:

� Maintains and repairs the facility�s structure, equipment and grounds, including plumbing, electrical and HVAC

� Performs troubleshooting of systems

� Performs other skilled trades work, such as carpentry or painting in the construction, repair or alteration of structures such as walls, roofs or office fixtures

� Works with manufacturing or process engineering in the installation or repair of building plumbing and wiring required in the production process

� Makes periodic or special inspections of the premise to determine repair work necessary

� Works from blueprints, drawings or rough sketches

� Cross trains other facilities technicians

� Involved as representative on Safety Committee.

Skill/Job Requirements:

� 10+ years of experience

� Proficiency with hand tools and computer systems a must

� Strong interpersonal and communication skills with management, inside customers and external vendors

� Ability to apply good judgment work independently and lead other facilities technicians

� Strong service-minded attitude

� Ability to multi-task and prioritize projects and tasks

� Knowledge of hazardous material handling/ waste generation.

� The preferred candidate will also have knowledge of environmental regulations, Bio hazard waste handling and OSHA regulations and compliance.

To Apply for this position, please CLICK HERE

Local University looking for Network / Techincal Support (sunnyvale)

2009-10-29T21:53:44-07:00

Hello Everyone !!

We are looking for a Technical Support personnel - Following are the basic requirements we expect:

1. Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols and/or one or more UNIX-based or non-UNIX based operating systems.
2. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software;
3. Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
4. Install, configure, and maintain personal computers, UNIX workstations, file servers, ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
5. Perform and/or oversee software and application development, installation, and upgrades.
6. Identify utilization patterns and their effect on operation/system availability and performance expectations.
7. Anticipate communication and networking problems and implement preventive measures.
8. Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
9. Document network problems and resolutions for future reference.
10. Other duties as assigned.

We are International Technological University (ITU), a small but rapidly growing University located in Sunnyvale. ITU was founded in 1994 by Professor Shu-Park Chan - former Dean of Santa Clara University's Engineering School - mixing cutting-edge theory with practical industrial application.

For more information about ITU, please visit www.itu.edu and email your cover letter and resume to humanresources@itu.edu.

- ITU ADMIN

Specialist-Database/Reports Administrator (san jose north)

2009-10-29T17:14:36-07:00

Hatch Mott MacDonald (HMM) is an award-winning consulting engineering firm with major success in the fields of rail and transit; highways and bridges; water and water resources; wastewater; tunnels; environment; municipal engineering; aviation; ports and harbors; architectural services; and pipeline services. We have earned a reputation for technical excellence on some of the world�s most prominent and challenging projects. HMM is a rapidly growing firm with 54 offices throughout North America, providing a full range of engineering services, from planning and design through construction management. We are seeking highly motivated individuals to join our dynamic team of professionals in locations throughout the US and Canada.

With assistance from the Cost and Budget Team develop SAP populated databases for project budget, commitment, cost and contract data collection, analysis and reporting, meeting program requirements for segregation and accumulation of project metrics for FTA, Cost Sharing and other funding Partners, and VTA Management. This includes:
1. Process and document mapping and engineering to optimize information documentation, collection, storage, retrieval and reporting.
2. Record, document and maintain file management systems (print and electronic media as appropriate)
3. Report design and production ( scheduled and ad hoc)
4. Train cost and budget staff in use, maintenance and enhancement of developed data bases, processes and systems.

Required Experience, Skills and Certifications:
Experience in Information systems and data base design; advanced MS Access, Crystal Reports knowledge and expertise.
Desirable Experience, Skills and Certifications:
Use of SAP financial management software. Cost Engineering knowledge and experience. Advanced written and interpersonal communications and training skills. Capital Project Administration Management Experience,
Education Minimum:
Bachelor�s Degree

Submit resumes online at www.hatchmott.com, Careers section, refer to Job #1057

EEO

Desktop Support Consultants Needed ASAP - 3 month project (san jose downtown)

2009-10-27T20:29:47-07:00

Desktop Support Consultants needed for Ticket Support in San Jose, CA starting ASAP for 3 months
This is working for a major Telecommunications Company contacting users that tickets are received and follow up with users.
Techs need to be well versed in all levels of desktop suport as the ticket work may vary depending on what needs to be done, some of it might be grunt work.
Techs should have their A+ certification and 4-6 yrs experience with file/data transfer, imaging, application installations and data migration work

**Will need to go through a Standard Background Check for Criminal/Felony

Location: San Jose, CA
Pay Rate: $22.00 per hr
Scope of Project: Desktop Support/ Ticket Work
Duration: 3 months
Hours: 8 a.m.- 5 p.m. hours may vary depending on the work load

***Please send a word doc of your resume and a good phone number to be reached on

Visio and A/V Integration Experts (san jose west)

2009-10-27T20:12:17-07:00

We have immediate work for skilled technical support personnel to both integrate A/V systems and to produce Audio and Video schematics.

Our team installs and configures electronic equipment in classrooms, auditoriums and conferencing facilities in the South Bay, San Diego and Nevada and because of this we also need to produce the associated documentation. Our documentation packages include equipment specifications and Line Drawings. Experience creating this documentation is required. Line drawings using VISIO are a minimum expectation; AutoCad experience is also beneficial but not required. Understanding of schematic line drawings that show equipment layouts and connections is required.

Our schematics show details of physical connections including inputs and outputs of A/V systems including cameras, microphones, displays and related systems both to and from control systems. Experience in integration of such systems is beneficial to this work and is a plus in consideration for this role.

For more information please visit our website at:

http://www.tkoworks.com

To speed consideration of your response please describe, in the title of your response, a reference to your experience such as �VISIO Drawing Expert� or �A/V Integration Experience�. Please email your resume to our employment office at:

jobs@tkoworks.com

* Highly motivated Field Computer Tech Needed * (san jose downtown)

2009-10-27T11:14:48-07:00

Highly Motivated Computer Tech wanted for Field Tech Position in the San Jose Area.
-Have very reliable transportation
-Be responsible, customer service oriented individual
-Have a background in troubleshooting hardware and software issues, as well as some basic networking experience
-Some type of sales experience is a plus
* Windows 98 � Windows Vista (Some MAC OS is a plus)
* Hardware, Software & Networking
* Field tech experience preferred

$25,000-$35,000/year, depends on performance

* We do Criminal & DMV Background Checks *

Send resume to sanjose@callnerds.com

SITE DECOM - HARDWARE TECHNICIAN - HIGH TRAVEL (cupertino)

2009-10-27T10:19:44-07:00

Contracting firm within fortune 500 company needs applicant for Site Decommission and Transition Hardware Technician

NOTE: HIGH AMOUNT OF TRAVEL REQUIRED (95% - 100%)

Overview
This is a temporary position estimated to be 3 months and up to one year in duration. It is a hands-on hardware position to support our client at various US locations. This includes travel to each site to inventory and consolidate all of the compute spaces on the various sites including hardware, servers, electrical, networking, and cooling. Once the inventory is complete, the team would need to move equipment, dispose of excess equipment via a defined processes, and install new equipment.

Requirements
This position requires someone who can function in a high paced, constantly changing work environment and has the ability to manage tasks under little direct supervision. To be successful in this position, the qualified candidate must possess the ability to develop and maintain strong working relationships with co-workers and customers, as well as handle multiple responsibilities and priorities.

Scope of Work
� Perform detailed onsite inventory of all client assets in the US and Puerto Rico regions.
� Assess and note ability and ease of moving assets into or out of all rooms affected by program.
� Prepare un-needed HW for hand off to recycle teams.
� Prepare fork lifted HW for shipment to new locations.
� Perform all required installation or de-installation of cables, racks, server and storage enclosures, PDU's, etc. as needed.
� Escort movers to affected rooms and assure appropriate assets are moved or recycled as appropriate.
� Perform hands and eyes activities required by IT team as needed.
� Assist PM and remote towers to coordinate and perform local activities (power up or down devices, reconfigure cabling as needed etc.).
� Assure that exited server rooms are completely empty and ready to return to Global Real Estate (e.g. remove all excess HW, cabling, and racks etc. are removed).

Skills and Responsibilities:

� Excellent working knowledge and understanding of workstations, servers, network, voice, electrical, environmental control systems and other peripheral or integral systems found in data center, lab or production environments.
� Capable of managing inventory and logistics functions associated with installation, removal, assembly, disassembly, components, kitting, moving and packing of the client's equipment.
� Proven experience in site decommission / transition environment. Preferably within a multinational corporate environment.
� Ability and flexibility to travel to US and Puerto Rico locations for various durations of time.
� Ability to work independently, but also function as part of a team for various projects
� Good understanding of other infrastructure layers.
� Ability to work at all levels within the company, possibly even including globally.
� Excellent communicator.

** PRE-EMPLOYMENT BACKGROUND CHECK REQUIRED **

** PRE-EMPLOYMENT DRUG TEST REQUIRED **

------ PLEASE REPLY WITH YOUR RESUME AND SALARY REQUIREMENTS IN PDF, DOC OR TXT FORMAT. ALL OTHER FORMATS WILL BE DISCARDED --------

Physical Requirements:

With or without reasonable accommodation(s), the essential functions of this position require certain physical and mental abilities. These abilities include, but are not limited to:
sitting, standing, walking, bending, stooping, pushing, pulling, lifting (up to 30 lbs.), typing, writing (in English), reading (English), speaking (English), seeing, hearing, basic mathematical calculations, problem solving, reasoning, composition, and decision-making.

CCTV/Access Control Technician (santa clara)

2009-10-27T09:58:18-07:00

We are looking for a full time, dedicated Technician for a Security Integrator in Santa Clara with 2 years of experience in CCTV, Access Control Systems and Intrusion Systems. Will receive full benefits, 401k and company vehicle.

Laser Printer Technician I (santa clara)

2009-10-27T09:10:01-07:00

Laser Printer Technician I

Mr. Copy / Fax City established in 1996 is currently the largest Xerox Agent / Dealer in the United States and is searching for Laser Technicians in the following locations:

Silicon Valley

General Description:
We�re searching for field service technicians, responsible for 5-7 service calls per day in a pre-defined territory and other assigned tasks. You need to be able to work independently and in a team environment. You will be responsible for troubleshooting, diagnosing, supporting, installing and repairing printers, fax machines, copiers and other desktop laser equipment in the field.

Job Requirements:
Basic electronics background / understanding (Electronics Degree preferable)
Working knowledge and understanding of PC/Mac systems is a plus
Knowledge of HP and Xerox machines
Able to read schematics
Able to follow directions
Good verbal and written communication skills
Clean driving record with dependable transportation
Valid drivers license and auto insurance
Good self esteem and confidence

If interested email your resume with salary requirements to: jsnow@mrcopy.com or fax to 858-573-1964 attn: Julie Snow.

Equipment Technician, HVAC (santa clara)

2009-10-26T16:14:15-07:00

Company Profile:
National Semiconductor creates analog-intensive solutions that differentiate customers' products by providing lower power consumption, higher speed, greater precision, increased portability, better audio and sharper images in electronics systems. National�s leading-edge, energy-efficient analog products enhance personal mobile devices (cellphones, smartphones and MP3 players), LED lighting and electronics such as medical, automotive, and test and measurement equipment. Its SolarMagic technology, launched in 2008, is built upon National�s analog and power management circuits and provides enhanced energy output of solar arrays. Headquartered in Santa Clara, Calif., National reported sales of $1.46 billion for its most recent fiscal year.

Job Description:
Title: Equipment Technician
Location: Santa Clara, CA

Job Overview:
The position performs electromechanical setup, calibration, repair and preventative maintenance on HVAC equipment. Identifies or diagnose problems, repairs or replaces defective parts. Works with technical documentation, manuals, and drawings to resolve problems. May provide recommendations to procedures, specifications, and action plans to address reliability issues working with engineering. Documents work performed on equipment. Always looks to improve work, products, functions, and processes through on-going analysis. Communicates and shares new information, learnings, and methods with cross-functional team members to achieve organizational goals. Requires working in a fabrication, assembly, or test floor environments.

Job Description:

The candidate will require thorough knowledge of practical applications of concepts, procedures, and guidelines to solve extremely complex problems. Ability to develop creative and innovative solutions to extremely complex problems with considerable initiative and independent thought. This individual will also work on extremely complex projects and may act independently to determine methods and procedures and may provide guidance to less experienced team members. Duties will also include but are not limited to:
- Operate and maintain small (3 T.R.) to large (100+ T.R.) size Air handling system including economizers, basic B.M.S and VFD control.
- Operate and maintain Packaged Air Conditioning units, including computer room system and window units.
- Air balance; air distribution and filtration system.
- Operate and maintain Facilities systems, including CDA; process vacuum; process cooling water system; hot water boilers; central chiller and chilled water system; cooling towers; exhaust system and pumping.
- Basic knowledge on R.O. and D.I. Water system.
- Basic knowledge on Waste Water and Acid Neutralization System.
- Operate and maintain different type of air moving equipment.
- Participate in HVAC engineering and project meeting/scheduling.
- Coordinate with other work group and contractor in scheduling and support project during Holiday Shutdown.
- Requires the ability to provide advanced training to less experienced technicians.

Requirements:
Minimum requirements are: 10 + years in facilities in Electronic manufacturing/Fab environment or AA degree/Certificate in HVAC or equivalent with a minimum of 6 years of direct experience. Must be capable of lifting or moving equipment that weighs up to 50 pounds in adherence to appropriate safety procedures. Required to work in tight or confined spaces, to use a ladder to access high places, and to climb stairs as required to access services areas. EPA HVAC Universal Certification on Refrigerant Transition and Recovery.

Submit your resume here: http://nscusr1.nsc.com/hr/Staffing_ats.nsf/1a8de2bb2b0c59168825755200775232/38e17bded6233c288825765900011bed?OpenDocument
As an equal opportunity employer, National Semiconductor encourages and supports a diverse workplace.

Lead Technical Support Engineer

2009-10-26T14:55:03-07:00

Lead Technical Support Engineer

This is an opportunity to deliver a system which is technically challenging and has tremendous customer value. Allocade
started with very sophisticated NASA technology and applied it to a problem that challenges hospitals every day.

We are looking for a Lead Technical Support Engineer to become the foundation of world-class support organization. This
position will be tasked with laying the ground work for an entire organization with a tremendous opportunity for growth. You will also
have the day-to-day responsibilities for working with a wide range of healthcare providers across the country.

� Responsibilities
o Manage all incoming support issues from customers and respond according to the appropriate service level agreement
o Develop scalable processes to grow support team to meet customer growth
o Define tools and infrastructure required to support products deployed across the country
o Provide remote support Field Operations teams in the deployment of new systems
o Manage relationships with Engineering and Quality Assurance to address technical issues from the field

� Technical Skills
o Experience working with enterprise level, multi-tiered, applications
o Experience supporting enterprise Healthcare applications using HL7
o Understanding of the following is desired (though not required): Relational databases (preferably MySQL), Apache Tomcat,
Management software including systems/network monitoring applications, Microsoft Windows Server Operating Systems,
Enterprise level backup, anti-virus and security, General knowledge of networking systems
o Proven analytical skills in a fast paced support environment
o Able to successfully prioritize and work with multiple open support tickets

� Requirements
o Live in and around San Francisco Bay Area
o 2+ years in a Technical Support role in an Enterprise Support Operation

This is a unique startup opportunity:
� You'll be an early employee with corresponding opportunities for growth, leadership, and having a direct impact.
� We look for smart, creative thinkers, not a collection of buzzwords and skills that are quickly obsolete.
� You'll be working on a very practical system that helps people in hospitals.
� We have deep experience creating successful products and companies.
� We are a well funded startup with a rapidly growing base of customers and revenues.

If this sounds interesting, please send a copy of your resume to jobs@allocade.com

Bio-Med Field Tech for Project (Bay Area Region)

2009-10-24T22:05:01-07:00

Our company has been awarded a nationwide contract to perform a simple technical procedure to Thousands of Medical Devices located in Hospitals, Clinics, and various other Medical Facilities. We are seeking experienced and recent Bio-Med Tech grads to work in and around the larger Metro Regions. For example, if you are retained to work in San Jose, that may include coverage of a 100 mile radius.

The task itself is relatively simple but requires a resource that understands the challenges and is trained to work in a medical environment. The position will be as an Independent Contractor as the project is temporary. It is expected that the project will last between 9-12 months. Each resource will be paid by the hour and we will also reimburse for any authorized travel expenses.
The equipment required to perform the tasks will be company provided and assigned to each Tech. Here are the expectations we have for qualified candidates:

~ Must have some qualified and verifiable experience as a Bio-Med Technician.
~ Must be available to start within 2-4 weeks.
~ Must be bondable, able to pass a comprehensive background check including criminal, and drug.
(If you can't pass, we respectfully suggest you do not waste your time as no exceptions will be made.)
~ Must be comfortable working in a hospital or medical environment.
~ Must be well groomed and present a professional appearance.
~ Must be extremely responsible and represent our company and our customer professionally.
~ Must possess good communication skills and good organizational skills.
~ Must be prompt and reliable.
~ Must be able to follow instructions.
~ Must be able to work efficiently to accomplish our daily work flow goals.
~ Must have experience testing using an "Electrical Safety Analyzer".
~ Must have your own reliable transportation and carry the appropriate automobile liability insurance.
(No exceptions on this point either).
~ Experience working in a Hospital Environment is highly desirable.

Acceptable candidates will go through a very short training program (on-line) to familiarize you on the project objectives, plan, and procedures. Once trained, our company will equip you with the required tools for the project. Candidates will then be dispatched to facilities within your assigned region to perform the required tasks (corrections and updates to existing medical equipment).

Assignments will be Monday through Friday and the facilities you are dispatched to could have several units to 1,500 units to be corrected. So, you may be dispatched at a specific location from 1 day to a couple of weeks. Techs will check in with us upon arrival each day and upon departure each day. Completion logs will also be kept and transmitted each day documenting progress. Candidates will work as part of a larger crew including some employees of the customer.

If you feel you are a good candidate and would like to be a part of this project, then we would like to hear from you. Here is how we are asking that you respond back to us:

1. Head your reply like this: "Bio-Med Tech Candidate from BAY AREA"
2. Please include your applicable experience including dates of employment, responsibilities, and a reference contact.
3. Please indicate that you have read and can meet the "Candidate Expectations" defined in this posting.
4. Tell us your available start date should you be selected as a candidate.
5. Attach a current resume in an MS .doc format.

As we receive and review good candidate information, we will follow up with additional information.
We look forward to hearing from you.

Risk Manager / Senior Systems Engineer (mountain view)

2009-10-23T11:30:14-07:00

In support of the Stratospheric Observatory for Infrared Astronomy (SOFIA) Project at NASA Ames Research Center, we are seeking candidates for a Risk Management position. Ideal candidates must have a strong systems engineering background. Risk management and systems engineering experience at NASA or within the aerospace industry is desirable. For information about the SOFIA mission, go to http://www.sofia.usra.edu/

Responsibilities include:

� Working with the SOFIA Science Project, manage its risk process, help identify and track project risks, integrating the risk resolution with the SOFIA Integrated Master Schedule (IMS).
� Work closely with the various Task Leads to review risks and coordinate resolution, ensuring the risk mitigation activities are in line with the IMS.
� Schedule and run Risk Management Working Group meetings, documenting and communicating the outcomes on a periodic basis.
� Support SOFIA Program and Platform Project risk management as needed, communicate applicable risks to the Science Project Management and Task Leads.

As time allows:

� Assist in the development of requirements with a large, geographically dispersed team, enter the requirements into the tracking systems, and write specifications for the development of SOFIA�s documentation.
� Write integrated systems test procedures
� Review and approve test procedures written by others
� Participate in integrated telescope/science instrument/ground facility V&V tests
� Document and review V&V test results

We are seeking a candidate with the following qualifications:

� Risk management experience working across organizations a must.
� Experience integrating risk processing into a master schedule desirable.
� B.A/B.S. in Engineering, Math, Physics or equivalent experience is required
� 7 years related experience
� Knowledge of the fundamental principles, concepts, and techniques in systems engineering.
� Strong verbal and written communication skills
� A background or interest in Astronomy is helpful but not required
� U. S. Citizenship required

Since our founding in 1982, Orbital Sciences Corporation has pioneered new classes of rockets, satellites and other space systems that have made us one of the world's leading developers and manufacturers of space and missile systems. Our commercial, civil government and military customers depend on our low-orbit, geostationary and planetary spacecraft to help them meet their communications, remote sensing and scientific missions

Technical Support Engineer (mountain view)

2009-10-22T13:05:16-07:00

COMPANY:
Founded in 1999, ZONARE Medical Systems, Inc. is an exciting well-funded pre-IPO medical device company. ZONARE is developing a high quality premium ultrasound unit for several medical applications based on ZONARE's proprietary technology, "ZONE" Sonography.
www.zonare.com

Position Summary:
This Technical Support Engineer reports to the Manager, Technical Support at ZONARE Medical Systems a manufacturer of medical ultrasound equipment. The candidate is expected to provide expert technical assistance to our customers and perform the repair of failed spare parts. The successful TSE will be distinguished by their technical expertise, problem solving abilities, and their resourcefulness in diagnosing and providing customer solutions. This proficiency will be combined with timeliness, reliable follow through in resolving customer calls, and excellent verbal and written communication skills.
As part of the technical support team, this position will also be instrumental in creating and maintaining documentation, process standards, and service information. The TSE will also perform failure confirmation on returned spare parts, repair the failed part, and perform verification testing.

Responsibilities:

Provide first line technical support to the ZONARE Medical System�s customers, dealer service network, and Sales-Applications team
Support the installation, maintenance, and repair of ZONARE ultrasound products.
Resolve customer calls and equipment problems in an effective and efficient manner while maintaining outstanding customer satisfaction.
Manage regional Hotsites and work to resolve problems in a timely fashion
Provide field feedback to ZONARE product development department and process improvement programs.
Identify product defects and follow proper escalation procedures when appropriate.

Position Requirements:

AS degree with a minimum of 5 years of experience (BSEE/EET preferred)
Must be very computer savvy with operating software experience required.
Understanding of network technology.
This individual should be self-motivated and capable of working with minimal supervision.
A team individual with exceptional communication and organizational skills.
Must be able to travel Domestically as well as possible International travel.

**ZONARE Medical Systems, Inc. is an equal opportunity employer**
Zonare is an equal opportunity employer offering a competitive compensation and benefits package including medical, dental, vision, life, long-term disability, 401(k), and pre-IPO stock options. No Relocation or Visa sponsorship available for this position. Principals only please.
Please submit resumes to: jobs@zonare.com

Process Technician (santa clara)

2009-10-21T12:16:43-07:00
Job Description:

Experienced process technician from the semiconductor or photovoltaic industry to work in a dynamic, fast moving startup company developing a novel technology for low cost crystalline silicon based photovoltaics (solar cells). Experience in silicon wafer processing including wet chemical processing (etching, cleaning etc.); knowledge of processes such as PVD, CVD, diffusion; knowledge and experience in safety requirements in dealing with toxic materials including chemical and gases; familiarity and experience in handling silicon wafers. Additional useful experience would include wafer metrology experience such as wafer quality measurements using tool such as flatness and thickness measurement tools, carrier lifetime, film thickness measurement, etc. Willing to work long hours as needed, a go getter and self starter. Good interpersonal skills with the ability to get along with people and an enthusiastic team member.

Full-time position offered. This is a growth potential position. Candidate should have 3-5 years experience and should be very proactive and technically capable of working independently without supervision.

Building(s) Energy Management Operations (mountain view)

2009-10-21T11:47:24-07:00
Working with our BMS Manager, will troubleshoot, manage and manipulate customer owned Building (Energy) Management System to correct customer trouble calls for HVAC and Lighting. Will work within the system to tailor and reduce energy consumption where appropriate. A working knowledge of EMS/BMS Systems such as Johnson Controls, Siemans, ALC, Honeywell is a MUST. If you do not have direct experience with EMS/BMS, DO NOT RESPOND to this posting, sorry.

What is required: (knowledge and ability)
1. File System Operations
a. copy/rename/move/transfer/delete files
b. copy/rename/move/transfer/delete folders
c. save a file to a thumb drive
d. copy a file to a thumb drive
e. burn files to a cd-rom
f. archive files in a compressed zip file and e-mail that file
g. retrieve files from an compressed archived zip file and store them in a specific folder
h. be familiar with the drive letters and hove to save files and folders to specific locations on those drive letters
2. File Systems settings
a. find out the extension of a file, i.e. .zip, .pax, .html
b. find out how many bytes a file is
c. find out the date on a file
d. be able to manipulate windows explorer to provide you those details (i.e. change the view properties so you can see the file details)
3. File Types
a. You shall be able to recognize all the major file types by their extension and be familiar with the typoes of programs that create them
b. Web based file formats (.html, .xml)
c. WinZip or compression utility types (.zip, .tar)
d. PerfectHOST monitor drawing formats (.pax, .pix)
e. Graphic file formats (.png, .bmp, .gif, .jpg, .tif, .swf)
4. Using Programs
a. Installation - you shall be able to install software on your PC.
b. PerfectHOST
c. Windows Explorer
d. Photoshop
e. Hyperterminal
f. Winzip
g. PuTTY, WinSCP
h. Windows Internet Explorer
i. You shall know how to flush your cache using Tools> Options setting or CTRL + F5 Key
ii. Bookmark favorites
iii. Visiting not only an HTTP site but a FTP site and know the difference in the two protocols
iiii. View the source of a web page (View > Source) and be able to search through the HTML to locate thing graphics and point references.
5. E-Mailing
a. Send, receive, forward and blind copy people on an e-mail
b. Attach a file to an e-mail
c. Retrieve an attached file

Reliable form of transportation. Very flexible work schedule. Work place located in Mountain View.

Energy Market Operator (san jose downtown)

2009-10-20T17:34:30-07:00
COMPANY DESCRIPTION:
APX provides trusted transaction and data infrastructure, strategic consulting, and expert operational services to assist wholesale power market participants reduce costs and improve performance in power scheduling, settlement, market operations, system operations support, and demand response programs. APX is also the leading infrastructure provider for environmental markets in renewable energy and greenhouse gases including carbon commodities. The company is the system of choice for every major renewable energy market in North America and greenhouse gas markets worldwide. APX is a privately held company. www.apx.com.

POSITION RESPONSIBILITIES:
APX Market Operators are full-time client service specialists responsible for using installed technology and market expertise to facilitate wholesale electricity transactions across several geographic regions. Operators communicate with clients via phone and email, and ensure the proper flow of information from client to regulatory agency. Market Operators are also responsible for research and documentation of market changes, product testing and feedback, and the maintenance of Market Operations support procedures.

Upon completion of a five week training program, the candidate will work in a team environment on a rotating 12-hour shift schedule. This schedule includes some nights, weekends and holidays (24/7/365 coverage is necessary). The position is located in San Jose, CA (near intersection of Airport Parkway/Highway 87).

POSITION REQUIREMENTS:
� Bachelor�s degree from an accredited university - preferably in Business
� Fluent in English
� Excellent verbal and written communication skills
� Ability to react to quickly changing priorities and strict deadlines
� Strong analytical skills
� High level of attention to detail
� Technical proficiency and interest

COMPENSATION / BENEFITS:
Compensation is the equivalent of a $40K salary. Pay is hourly to compensate for 24/7/365 coverage requirement. Compensation is reviewed regularly for performance based adjustments.
APX provides a comprehensive benefits package that includes medical/dental/life insurance, ten company holidays per year, and 15 days of paid vacation per year.

HOW TO APPLY:
APX, Inc. is an equal opportunity employer and will consider all qualified candidates. Please e-mail your resume and salary history/requirements in MS Word or PDF format to recruiting@apx.com. Please note that you are applying for the �Market Operator� position in the subject of the e-mail.

For more information on APX, please visit our website at http://www.apx.com

� Principals only. Recruiters, please don't contact this job poster.
� Please, no phone calls about this job!
� Please do not contact job poster about other services, products or commercial interests.

IT Consultants Get Paid To Refer $$$ (Bay Area)

2009-10-16T13:46:02-07:00
do you have business clients that have broadband? can they benefit from using VOIP servives?

you can potentially save your clients money on their monthly bill and upgrade the efficiency over their current phone system!

you get paid just to refer!

you have an opportunity to earn Referral Rewards by referring a business customer who purchases a 8x8 Virtual Office Business Phone System. For each physical extension your referral orders, 8x8 Inc. will pay you $100.
So, if you refer a business that signs up for five physical extensions, you�ll earn $500,ten lines rewards you with $1000 and so on. Best of all, there is no limit to the number of businesses or lines you can refer!

In addition to these Business Referral Rewards, you can earn $50 for every residential line ordered in the form of an Amazon gift card.

please call if you are interested in making extra money and helping your clients!

Christopher Lee
Business Solutions Manager

Direct 408-687-4664

Technicians Needed *** Earn Extra $$$*** (San Fran, San Jose, Fremont, Oakland)

2009-10-16T13:10:50-07:00
Anu Resources (www.anuresources.com) is in need of multiple PC Specialist to work on a platform conversion in the Bay area and northern California on SATURDAY, OCTOBER 24th. The setting for this position is a professional, corporate I.T. environment. We are working on converting a large corporate customer from one software platform to another.

PC TECHS:

The duties include installing peripherals, resolving basic network connectivity problems and other issues as needed.

There are multiple positions available for this 1 DAY project on Saturday, October 24th. Total hours for the day will be approximately 8 hours. You are guaranteed a minimum of 4 hours paid for showing up on conversion day.

**Each PC Tech is dedicated to only 1 branch on that Saturday.

Training will be provided and is a requirement for this project. This is paid training.

MUST be able to pass a criminal background check.

Field Technician

2009-10-16T12:43:11-07:00
Field Technician

A computer consulting company in the Bay Area that has been in business for nine years and growing strong is looking for a Field Technician that is motivated and eager to join our team. We strive for excellent customer service.

Responsibilities-
- Excellent communication skills to provide excellent customer service and team communication.
- Troubleshoot and pursue immediate and long term solutions.
- Provide technical support via on-site, remote or phone to clients
- Ability to work with minimal supervision.
- Schedule is a set 40 hours a week with exceptions of minimal availability on extended hours due to client emergency and occasional weekends.
- Perform monitoring and maintenance of Windows servers and server applications.
- Upgrading, planning, provisioning are a regular function.
- Provide recommendations for improving performance and upgrades
- Ability to manage projects in a timely manner

Requirements-
- Strong verbal and written communication skills
- Superior organization and analytical problem solving skills
- Experience working with multiple client personalities.
- 5+ years hardware/ software troubleshooting skills
- Must have MCSE and or Citrix CCA or Cisco certification

Experience with:
- Microsoft Exchange server 2000 & 2003 maintenance / migrations
- Windows NT/ 2000/ 2003 Server/ XP troubleshooting and upgrades
- Networking, TCP/IP, SMTP, DNS, WINS, DHCP
- Microsoft Office Suite- (Word, Excel, Access, Outlook, Powerpoint, Publisher),
- Symantec/Veritas Backup Exec Server & Network backup-implementing and maintaining
- Firewall installations
- Internet connection installation and migrations.

craigslist | technical support jobs in south bay area

Software Educator/Trainer (san jose south)

CCTV/Access Control Technician (santa clara)

Alarm Installer Technician (santa clara)

IT Software Technician (santa clara)

Director of Client Services (sunnyvale)

OpenStorage leader hiring NAS/SAN support (mountain view)

Banking Center Refresh � Installation Technician (san jose downtown)

Banking Center Refresh � Installation Team Lead (san jose downtown)

Network Escalation Engineer (sunnyvale)

ACCOUNT LAUNCH LEADER (SUNNYVALE.CA)

Search Engine Quality Rater (Near San Jose)

Support and Solution Engineer for Windows Platforms at Zmanda (Backup) (sunnyvale)

Senior Publisher Account Manager (santa clara)

Media Services Analyst: audio/video/photo/computer equipment (sunnyvale)

Sr. Copier Tech (san jose downtown)

Immediate Position - Technical Support Engineer - Korea (milpitas)

Apple Desktop Support / Network Technician (sunnyvale)

Sales Engineer Job Description (santa clara)

Technical Support Scientist (santa clara)

IMAGING ANALYSIS SPECIALIST ( Job Code 197-09 ) (San Diego)

Technical Support Analyst (morgan hill)

Business Applications Support (santa clara)

Sr. Technical Support Manager (Solar Industry Exp. Mandatory) (sunnyvale)

Technical Support Engineer (san jose north)

Experienced Pool and/or Spa Service Technician. (san jose south)

IT Desk Top Support Manager/Supervisor (san jose north)

IT Director of Physician Systems (san jose north)

NuCo Is hiring Semi Equipment Engineers (Silicon Valley)

Tech Supt Engr. mobile data /networks/Cisco/BS + 2-3 yrs exper. (san jose north)

Field Application Engineer (cupertino)

Technical Support Engineer, Networking (sunnyvale)

Sr Facilities Technician (sunnyvale)

Local University looking for Network / Techincal Support (sunnyvale)

Specialist-Database/Reports Administrator (san jose north)

Desktop Support Consultants Needed ASAP - 3 month project (san jose downtown)

Visio and A/V Integration Experts (san jose west)

*** Highly motivated Field Computer Tech Needed *** (san jose downtown)

SITE DECOM - HARDWARE TECHNICIAN - HIGH TRAVEL (cupertino)

CCTV/Access Control Technician (santa clara)

Laser Printer Technician I (santa clara)

Equipment Technician, HVAC (santa clara)

Lead Technical Support Engineer

Bio-Med Field Tech for Project (Bay Area Region)

Risk Manager / Senior Systems Engineer (mountain view)

Technical Support Engineer (mountain view)

Process Technician (santa clara)

Building(s) Energy Management Operations (mountain view)

Energy Market Operator (san jose downtown)

IT Consultants Get Paid To Refer $$$ (Bay Area)

Technicians Needed *** Earn Extra $$$*** (San Fran, San Jose, Fremont, Oakland)

Field Technician

* Highly motivated Field Computer Tech Needed * (san jose downtown)

Technicians Needed * Earn Extra $$$* (San Fran, San Jose, Fremont, Oakland)