Please read the entire ad before applying. You must have the required experience to be considered for the position.
The Art Institute of California- Sunnyvale has a position available for a Media Services Analyst
The incumbent will manage the Shared Media Services facility under the direction of the Technology Supervisor. Will provide leadership and supervision and support for equipment which may consist of (or combination of) any of the following: video, audio-visual, photographic, and/or computer equipment. Coordinates the technology support, acquisition, and implementation activities of either a portion or entire Media Services realm. Maintain inventories, provide training on policies and usage for our digital audio and video facilities as applicable, and be responsible for checking in and out equipment and keeping the media cage in an orderly fashion. May be responsible for scheduling equipment usage. Responsible for adhering to quality services to clients; sound economic principles; and an environment which is conducive to innovation, and positive thinking. This position may require some evening and weekend work.
Reports to: the Technology Supervisor
Interacts With: Central services systems staff, technology department, outside vendors, students and staff.
Key Job Elements:
Manage the daily operation and support of the school Media Services equipment areas. This may consist of video, audio-visual, and/or photographic equipment or any combination thereof
Manage inventory for media cage, securing new equipment when it arrives.
Manage and assist with the daily activities of Media Services and its staff including budget, staffing, and training plans
Oversee student workers who check equipment in and out to students, staff and faculty.
Provide technical assistance to students, faculty, and staff as needed.
Schedule repairs and preventative maintenance so as to assure that all equipment remains in reliable and effective working order for student and faculty loan.
Assist in orienting new faculty to studio and lab procedures. Ensure compliance with facility policies. Keep Technology Supervisor apprised of lack of compliance with studio/lab policies
Assist with maintaining software library, license agreements, including tracking of master disks, registration of warranty cards and tracking of upgrades.
Assist in maintaining video/audio production facilities and/or labs.
Assist in periodic maintenance to include forms creation for student use, cleaning and optimizing hard disks, upgrading software, etc.
Other duties as assigned.
Job Requirements (Knowledge, Skills and Abilities):
Related Associates degree or equivalent in experience and certifications.
Three years of solid technical support experience with audio/video/photographic equipment and electronic maintenance experience with computer equipment preferably in a post-secondary institution is REQUIRED
Experience with software on both Macintosh and PC systems REQUIRED
Strong MS Office skills
Experience with cabling of computers and interconnection of video systems and video racks, etc.
Knowledge of preventative maintenance techniques on audio visual, video and/or photo equipment preferred
Experience with special art and technology hardware and software such as Premiere, Final Cut Pro, Adobe After Effects, QuickTime Pro, Avid Express, Protocols, among others. Peripherals such as mackie mixers, S-VHS decks, beta decks, digital beta decks, etc. preferred but not required
Excellent written and verbal communication skills.
Strong interpersonal skills with both faculty and student populations.
Superior organization, prioritization, self-motivation, and problem resolution skills.
Ability to analyze problems and recommend solutions.
Ability to interact effectively as a member of a team and work collaboratively with other departments.
Ability to listen to customers (e.g. students, staff, etc.) and to understand and respond positively to their requests
Ability to work without close supervision and to set ones own priorities.
Environment:
The intent of this job description is to provide a representative of the duties and responsibilities that will be required and not as a declaration of the total of the specific duties and responsibilities. Employees may be directed to perform job-related tasks other than those specifically presented in this description. While performing the duties of this job, the employee is regularly required to communicate professionally in person, by telephone, email and other electronic means, move about the school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds.
The Art Institute and Education Management LLC is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.
Qualified candidates who have at least three years experience may submit a resume and cover letter to:
aicasunstaffing@edmc.edu
Please include the position of interest in the subject line of your e-mail
- Compensation: 40,000 non exempt
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.