Help us make you one of the highest paid technicians in the business. ClickAway Computers and Networking offers a unique, performance-based compensation structure that handsomely rewards first-rate customer service and a “just say yes” attitude.
We are looking for self-starters who can work with a given set of tools and can think quickly on their feet. This is not a typical helpdesk environment – applicants will need to excel in both phone and interpersonal skills, follow standard procedures and invent new ones, meet our expectations and surpass their own.
Profit sharing, stock options, management opportunities, and the usual assortment of health and dental benefits are offered to all employees. If you’re ready for an exciting and dynamic IT position unlike any other you’ve seen before, we’d love to hear from you.
In addition to good communication and customer service skills, applicants should be proficient in the following areas:
• Diagnosis of Apple software/hardware and user problems.
• Configuration and installation of Apple equipment, peripherals, operating systems and application packages.
• Installation and support of wired and wireless networks.
• Evaluation and testing of new hardware and software packages.
• Applications experience and familiarity including Apple Operating Systems, Apple applications, virus and spyware removal programs.
• Interpretation of technical documentation.
• Answering computer users’ inquiries concerning systems operations and use of applications.
• Answering telephones and offering assistance.
• Multi-tasking in a fast-paced environment.
• Writing invoices, letters and performing basic administrative duties.
Preferred certifications strongly recommended: Apple ACDT & ACPT (Knowledge and experience of Apple GSX is a plus)
Other certifications: A+, Network+, MCP, MCSE, CNA
For consideration, you must have a clean DMV record.
Applicants must be flexible and available to work various retail hours as business needs require (this may include weekends, evenings, and holidays). Technicians must be capable and willing to move and lift at least 50lb of weight while performing jobs at ClickAway. Please visit our website at
http://www.clickaway.com for additional information about our Company.
- Compensation: Competitive
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.