Tegrity, Inc., a leading provider of an award-winning enterprise cloud-based (SaaS) lecture capture and retrieval solution to the higher education market that improves learning outcomes, impacts retention, and advances enrollment is seeking a Sales Engineer to act as the primary technical resource for its field sales force.
The Sales Engineer will be responsible for actively driving and assisting the Regional Sales Directors in the management of the technology evaluation stage of the sales process, and will be the key technical advisor and product advocate for our service. The Sales Engineer must be able to articulate technology and positioning to both technical and end users. He or she must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. The successful candidate will have proven success in establishing and maintaining strong relationships throughout the sales cycle.
The Sales Engineer will report directly to the Vice President of Sales and will work from the company headquarters in Santa Clara, California.
Responsibilities
· Actively drive and manage the technology evaluation stage of the sales process.
· Analyze the prospect’s infrastructure to identify the right integration points such as dataset integration, authentication, SSO, etc.
· Drive proof of concept programs/pilots to successful completion from both the technical level and by managing communications.
· Articulate technology and positioning to both technical contacts and end users.
· Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
· Do ad-hoc write-ups such as competitive analyses, RFP responses, slides and technical responses.
· Provide engaging and thorough presentations online and onsite at client sites, national conferences, etc.
· Support all the technical needs of the sales team.
· Travel to prospect and customer sites as needed, up to 50% of the time.
· Represent the needs of the Sales team to Product Management, Client Services and Marketing teams.
Required Skills, Knowledge and Experience
· Must have 3 years of experience in selling/supporting enterprise SaaS services.
· Must have 5 years of experience in supporting the sales of enterprise solutions, all of which must have included technical writing and communications support.
· Must be willing to travel 50% of the time.
· Must live within 25 miles of Santa Clara, CA.
· Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
· Strong presentation skills and ability to communicate professionally and effectively in written responses to e-mails, RFPs, proposals, and reports.
· Ability to interpret customers’ requirements through active listening skills and the use of astute questioning to understand, anticipate and respond to their needs beyond expectations.
· Experience in sales to the Higher Education market a significant plus.
· Siebel CRM experience a plus.
· BS/BA in Computer Science or IT or a related field required.
· This position requires a candidate with solid understanding of the following:
o Providing services over the Internet.
o In-depth networking understanding of protocols, firewalls and proxy servers.
o Solid understanding of XML structure.
o Some programming and scripting background.
o Methodology of deployment of enterprise systems and typical related issues.
Tegrity is an Equal Opportunity Employer, and offers a competitive compensation package that includes base salary plus commissions, benefits and stock options. Please send your resume and a brief cover letter highlighting your accomplishments to: resumes@tegrity.com. No faxes or phone calls, please.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
PostingID: 1455547774