Cell Biosciences is a private life sciences company focused on revolutionizing protein research through the use of nanoproteomics. Our capillary-based nanofluidic immunoassay platforms are designed for ultrasensitive detection and characterization of proteins in ultra-small biological samples.
We are currently seeking an experienced technical support scientist to provide superlative customer service for digital imaging systems and revolutionary protein analysis instrumentation. The ideal candidate is both an experienced bench level scientist/application scientist with a strong background in proteomics/immunoassays and an experienced customer support specialist. Candidate will be a key member of a small team responsible for supporting customers. Candidate will analyze and evaluate customer issues, troubleshoot, and respond to customer with the appropriate solution. Travel between our Santa Clara and San Leandro office my be required.
Work experience requirements:
• Proven customer-oriented skills in technical support and problem solving.
• Ability to diagnose and independently provide corrective action.
• Creative problem-solving: be able to address barriers and see a way forward
• Succinct decision making: be able to analyze situations, gather information, and make decisions
• Hands on experience with cell culture, immunoassays. Experience performing Western blot, immunohistochemistry, ELISA, and FACS and a solid understanding of cancer biology. Substantial knowledge of current scientific literature and life science methods and applications.
• Excellent time management, organizational, and verbal and written communication skills with demonstrated ability to communicate effectively, both orally and in writing, to customers.
• Ability to work with geographically dispersed teammates and organizations.
• Ability and willingness travel up to 20-40% domestically
• Ability to prepare samples for instrument testing
• 5+ years of experience in a life science field.
• BS in life sciences required, MS/PhD desired
To apply, please send your cover letter, resume and salary requirements to the email above.
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