TITLE:
Client Services Specialist
STARTING PAY RATE:
Starting pay range is $10 - $12 per hour, depending on your experience.
POSITION PAY RATE:
$12 - $16 PER HOUR
PROBATIONARY PERIOD:
After a 90 day probationary period, your manager will give you a performance review in which you are eligible for a raise.
BENEFITS:
We currently offer medical benefits but we may not offer these for too much longer, we are currently offering Aflac to employees after a short period of employment. No dental, vision or other benefits are offered here.
HOURLY RATE:
Starting pay range is $10 - $12 per hour, depending on your experience.
POSITION PAY RATE:
$12 - $16 PER HOUR
LOCATION:
880 / Brokaw Rd
ABOUT US:
We are a legal services company. Our main business is process serving and court services, such as research and filings. We also offer other services like stakeouts and criminal background research, Bank Levies and Wage Garnishments.
REQUIREMENTS:
* You must have some legal experience, if you have legal services, process serving or court runner experience, even better.
* We need you to be proficient with Microsoft Windows, Microsoft Office (WORD, EXCEL, OUTLOOK)
* You will need to be able to type at least 45 WPM.
* Customer service skills are vital, we need you to be able to deal with very difficult clients with a smile. You need to possess the ability to take criticism and irate clients.
* You need to be a team player, we have no room for office drama.
WHAT WE ARE LOOKING FOR:
We are looking for someone who posses the drive to sit at a desk and work, entering data all day long, this person needs to be able to work with Windows and Outlook continuously throughout the day.
This person will need to learn how to use a new ProServe, an industry software. You will be constantly taking new directions and changing priorities, this is a fast paced, bustling business and can be stressful at times. Clients are our number one priority, you will be working directly with the clients and our contractors.
We are in the legal field, quality matters A LOT! We can be being sued for a small typo. We are looking for a no non sense person, we do not want office drama, we want a person willing to take directions and work in a team environment, this is a MUST!!!!
We will check all references, personal and business.
Your duties will be the following but not limited to entering client work orders, invoicing, entering various data, making calls, answering calls, quoting clients, entering independent contractor data, organizing deliveries, working with the operations team to get service requests done, identify high priorities, change priorities based on client needs.
You will be reporting directly to the president. You will be dealing directly with clients, which include other companies like ours, the general public, business owners, and attorney's and their staff. We have been in business for over 9 years, incorporated this year and are working on growing exponentially. We want to build a good team of employees to rely on while this occurs. We prefer to promote from within so your growth within the company is only reliant on the market and your own skills and willingness to perform.
-60 WPM
-Reliable Transportation
-Legal services experience is a MAJOR plus
-MS Office Outlook experience
-Full Time
-Hours are: Start 8 am, Lunch: 12:45 PM - 1:45 PM, End 5:00 PM
-Location is 880 Brokaw Rd, very close to the 880 freeway. (location will be changed within 3 years to the East Bay Area.
-Desk location will be a Mid - Large size cubicle
-We currently have Medical benefits (offered after 90 days evaluation/probationary period) but will most likely not offer them in the future. So do not expect medical benefits.
-No dental benefits
-We might offer Aflac benefits in the future.
-Casual dress code
- Compensation: $10 - $12, Starting depending on experience, 90 days evaluation/probationary period
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.