Gala-Net, Inc. is looking for a Community Manager to join our MMORPG publishing company and help expand our game titles. We are four years old, profitable, and boast some of the highest performing MMORPGs in the world. We have a collaborative and energetic startup work culture, and we’re looking for creative and driven personalities. Please visit our website, www.gpotato.com.
As a Community Manager, you will be assigned to our game team where you’ll have a direct hands-on role in building and maintaining a vibrant community. You will manage our forums and game pages for social networking sites and support marketing promotional activities.
This position has a significant opportunity for growth and advancement. We offer a competitive salary and full benefits, including medical, dental, vision, and PTO.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Create and maintain excitement among existing players within the game, forums and social networking sites (Facebook, Twitter, Mayspace, etc.) to promote the game. Manage a team of volunteer moderators
- Build and maintain strong community connections including MMO guilds
- Address and resolve player inquires, disputes, and complaints and ensure the overall satisfaction of the community
- Research and analyze industry and market trends and create effective action plans to support game operation
- Support ensuring functionality, content, performance and playability of the game
DESIRED QUALIFICATIONS:
• Understand Game Master / Community forum moderation roles.
• Understand the behavior and trends of forum members, especially long-time forum contributors.
• Game industry and/or social networking industry experience is preferred and highly desirable.
• Familiar with using Microsoft Word and Excel.
• Communicate effectively to work with internal team and other departments within the company as well as to support game players
• Manage time and prioritize tasks
This is an on-site full-time position. Qualified candidates, please email your cover letter, resume, salary history/requirement in MS Word format with position title in the subject heading to: recruit@gala-net.com.
GalaNet, Inc. is an Equal Opportunity Employer.
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