Gala-Net, Inc. is looking for a Game Master to join our MMORPG publishing company and help grow our game titles. We are four years old, profitable, and boast some of the highest performing MMORPGs in the world. We have a collaborative and energetic startup work culture, and we’re looking for creative and driven personalities. Please visit our website, www.gpotato.com.
As a Game Master, you’ll be assigned to a game team where you will directly interact with players and improve their satisfaction with the game.
This position has a significant opportunity for growth and advancement. We offer a competitive salary and full benefit, including medical, vision, and PTO.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Create and maintain a high level of player satisfaction through effective customer support and community events run in-game and in the forums
• Resolve and respond to players’ inquires, disputes, and complaints
• Act as a positive role model for players in the game and forums to retain current users and attract new users
• Foster trust and goodwill between the players and the company to help develop the community
• Identify, plan, create, and execute community events which maintain players’ excitement
• Identify, investigate, and process data regarding in-game issues, exploits, and bugs to support and maintain the game
DESIRED QUALIFICATIONS:
• Know and play many online games, especially MMORPGs
• Understand Game Master / Community forum moderation roles
• Gaming industry experience is preferred and highly desirable
• Familiar with gaming & internet subcultures (anime, manga, comics, PC hardware, etc.)
• Proactive and independent
• Able to manage time effectively and prioritize tasks
• Familiar with using Microsoft Word and Excel
• Able to learn a game quickly
This is an on-site full-time position. Qualified candidates please send your cover letter, resume, salary history/requirement in MS Word format and email to: recruit@gala-net.com
GalaNet, Inc. is an Equal Opportunity Employer.
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