Account Launch Leader for Innovative Automotive Company.
ResponseLogix is an exciting, fast-paced, start-up company seeking an:
Account Launch Leader
ResponseLogix specializes in the development of Internet lead management, relationship development and marketing software solutions. Our expertise is firmly based on in-depth knowledge of how consumers shop online, and in particular, how they use the Internet to buy vehicles. By understanding their behavior, we’ve applied our technical expertise to develop a sophisticated, patent-pending solution suite that helps auto dealers improve their interactions with online buyers. This improved customer relationship results in selling more cars and generating more revenue by creating new, satisfied customers.
Come join one of the most exciting companies in the Bay Area and be part of a world class team with a mission to become a major player in its space.
POSITION OVERVIEW:
This salaried position requires a minimum of 50 hours a work week plus additional hours as needed to complete the job.
• This position is in Sunnyvale, CA
• Start Time: 9am.
• The Account Launch Leader is responsible for customer setup and support working closely with vendors,
internal staff and our customers (Auto Dealerships) to ensure that our customer’s expectations are exceeded.
• The individual will be responsible for provisioning a new customer by integrating their applications to our systems. This includes resolving any issues that might arise due to an existing application infrastructure condition.
• This position also requires product testing, help ticket troubleshooting, problem solving, and overall project management.
• Ability to communicate, present technical processes, and work efficiently under pressure, is an Absolute Must.
Compensation includes base salary ($40,000-$55,000 DOE), Stock Options and Benefits, including Healthcare, Dental, Vision, and 401K plan.
EDUCATION/ EXPERIENCE/REQUIREMENTS:
• Bachelors Degree or alternative experience
• Ability to use Microsoft Office software applications
• Ability to type 35+ words a minute
• PC proficiency and extensive experience with Microsoft PowerPoint, Word, Excel – Visio a plus
• Internet savvy with the ability to use Online Applications
• Superior presentation and training skills
• Ability to multi-task, work under pressure, and meet deadlines
• Excellent interpersonal skills, and a high degree of professionalism
• Excellent verbal and written communications
• Excellent customer service skills over the phone, in-person, and via email
• Excellent organizational, multi-tasking, and attention to details skills
• Ability to document project details and effectively present status to company leadership
PREFERRED EXPERIENCE A MAJOR PLUS:
• Experience in Automobile Dealerships Internet Sales Preferred
• Experience in customer support, provisioning and/or customer training
• Understanding of Automotive CRM’s
• Understanding of Vehicles (Makes, Models, Trims, Options)
• Project Management
• **PLEASE REPLY WITH:
o “ RESUME and COVER LETTER” to:
o Resumes@responselogix.com,
and put “ACCOUNT LAUNCH LEADER” in the Subject Line. **
• ***NO RECRUITERS and/or STAFFING AGENCY INQUIRIES WILL BE ACCEPTED
• *** NO PHONE CALLS ***
• *** NO WALK-INS ***
- Location: SUNNYVALE.CA
- Compensation: Compensation includes base salary ($40,000-$55,000 DOE), Stock Options and Benefits, including Healthcare, Dental, Vision, and 401K plan.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.