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About Equinix
Equinix, Inc. (Nasdaq: EQIX) operates International Business Exchange (IBX) data centers offering businesses a place to reliably run their operations and securely exchange critical information in North America, Europe and Asia-Pacific. Every day, without compromise, the people who control the world's most valued information assets place their trust in us, leveraging our insight, expertise and world-class service to protect and connect what matters to them most--their information.

Why Equinix
The world’s most important companies rely on Equinix's International Business Exchange data centers for the protection and connection of their most valuable information assets. With over 1,000 employees worldwide, Equinix is the recognized global leader in data center services and continues to project strong growth in 2009. When you make Equinix your employer of choice, you are choosing to work with the best and the brightest data center professionals in the industry.

Responsibilities:

Telecommunications
Provide process and system leadership to a geographically diverse team of telecommunications technicians and analysts who install, troubleshoot, repair, and maintain telecommunications equipment for the organization.
Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
 Recommends alterations to design, development, implementation and analysis to improve quality of products, new technologies, and/or procedures.

Project Management
Responsible for the coordination and completion of projects - sets deadlines, assigns responsibilities, monitors and summarizes progress of project.
Plans and coordinates project scheduling, budgeting, and administrative tasks. Facilitates projects by conducting meetings, recording meeting minutes/action items, and performing basic follow-up.
Oversees the order tracking process and ensures orders are processed in accordance with the organization's customer service and operational standards to facilitate system data integrity and customer's invoice accuracy.
Research and analyze data to evaluate operational difficulties and make recommendations to solve problems.
Identifies, analyzes, and monitors issues that affect profitability, growth, and productivity.

Supply Chain/Logistics
Provide process and system leadership to a geographically diverse team of warehouse specialists who confirm and record the receipt of shipments, prepare items for shipping, and load/unload trucks.
Manages and oversees overall supply chain operations, including inventory management policies, stocking of materials, selection of vendors, establishing corporate and regional contacts, etc.

Technical Writing
Serves as the content owners for the technician, warehouse specialist, and systems standard operating procedures (SOPs). Collects recommendations/inputs from cross-functional groups to keep SOPs current.
Authors a variety of technical documentation including procedures, articles, reports, and/or user manuals.
Adheres to publishing procedures to ensure all documentation is deployed according to established change control processes.

Training
Develops methods and materials for training staff and may prepare curriculums including lectures, ideas for group discussions, demonstrations, and workshops.
Monitors and reports the effectiveness of training on employees during the orientation period and for career development.
Facilitates user acceptance testing (UAT) for deploying new system and process changes to production.
Able to travel to IBXs, domestic and international, for installations, support, follow-ups, and training.

Qualifications/Experience: 
Bachelor’s degree in Business Information Systems or a related technical field, or an equivalent combination of education and experience.
At least 5 years of relevant work experience is normally required.
3 plus years experience with web based interfaces.
Experience with JAVA, CSS, Java Scripts and SharePoint.
Strong application development skills.
Experience working with CMS.
Experience with application deployment and maintenance.
Use of Visio and Microsoft Office products such as Outlook, Word, Excel, and PowerPoint.
Ability to work independently and manage multiple projects and priorities.
Excellent written and spoken interpersonal communication skills.
Ability to work in a supervisory role and lead the team on various operational projects.

**Equinix is an Equal Opportunity/Affirmative Action Employer.


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• Compensation: Competitive
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