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About Equinix
Equinix, Inc. (Nasdaq: EQIX) operates International Business Exchange (IBX) data centers offering businesses a place to reliably run their operations and securely exchange critical information in North America, Europe and Asia-Pacific. Every day, without compromise, the people who control the world's most valued information assets place their trust in us, leveraging our insight, expertise and world-class service to protect and connect what matters to them most--their information.

Why Equinix
The world’s most important companies rely on Equinix's International Business Exchange data centers for the protection and connection of their most valuable information assets. With over 1,000 employees worldwide, Equinix is the recognized global leader in data center services and continues to project strong growth in 2009. When you make Equinix your employer of choice, you are choosing to work with the best and the brightest data center professionals in the industry.

Responsibilities

Telecommunications
Provide process and system leadership to a geographically diverse team of telecommunications technicians and analysts who install, troubleshoot, repair, and maintain telecommunications equipment for the organization.
Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
Recommends alterations to design, development, implementation and analysis to improve quality of products, new technologies, and/or procedures.
Design communications distribution systems for a collocation environment.
Manage sourcing and delivery of dark fiber.
Design infrastructure and deployment of optical networks such as DWDM, ROADM

Project Management
Responsible for the coordination and completion of projects, sets deadlines, assigns responsibilities, monitors and summarizes progress of project
Plans and coordinates project scheduling, budgeting, and administrative tasks. Facilitates projects by conducting meetings, recording meeting minutes/action items, and performing basic follow-up.
Oversees the order tracking process and ensures orders are processed in accordance with the organizations customer service and operational standards to facilitate system data integrity and customers invoice accuracy.
Research and analyze data to evaluate operational difficulties and make recommendations to solve problems.
Identifies, analyzes, and monitors issues that affect profitability, growth, and productivity.

Technical Writing
Serves as the content owners for the technician, warehouse specialist, and systems standard operating procedures (SOPs). Collects recommendations/inputs from cross-functional groups to keep SOPs current.
Authors a variety of technical documentation including procedures, articles, reports, and/or user manuals.
Adheres to publishing procedures to ensure all documentation is deployed according to established change control processes.

Training
Develops methods and materials for training staff and may prepare curriculums including lectures, ideas for group discussions, demonstrations, and workshops.
Monitors and reports the effectiveness of training on employees during the orientation period and for career development.
Facilitates user acceptance testing (UAT) for deploying new system and process changes to production.
Able to travel to IBXs, domestic and international, for installations, support, follow-ups, and training.

Requirements
A Bachelors degree in Business Information Systems or a related technical field, or an equivalent combination of education and experience. At least 5 years of relevant work experience is normally required.
Ability to perform physical tasks as-needed to complete special projects within a datacenter environment such as lifting heavy spools of cable; pulling cable through overhead cable trays; and/or installing cage mesh.
Extensive experience with datacenter skills such as installing/moving equipment and large-scale cabling projects.
Extensive knowledge of telecommunications and Internet technologies and systems such as ROADM, SONET/SDH, Ethernet and IP.
Extensive knowledge of inside plant /outside plant fiber optic cabling and optical components such as DWDM, amplifiers and DCM.
Use of Visio and Microsoft Office products such as Outlook, Word, Excel, PowerPoint and AutoCAD.
Ability to work independently and manage multiple projects and priorities.
Excellent written and spoken interpersonal communication skills.
Ability to work in a supervisory role and lead the team on various operational projects.
In depth knowledge of EIA/TIA, ITU, Telcordia, IEEE
BICSI RCDD certification is a plus

**Equinix is an Equal Opportunity/Affirmative Action Employer.


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• Compensation: Competitive
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