Bay Area IT Consulting company is seeking field technicians to provide desktop and end-user support on a contract basis. Contract length is 6 – 12 months, with a standard 9 – 5, M - F workweek throughout, to be performed onsite at various Bay Area locations.
Candidates must possess the following technical skills:
• Be able to provide basic IT support for Macintosh and Windows operating systems on a variety of hardware configurations.
• Be proficient with the Google suite of enterprise applications, including Google Mail, Google Calendar, Google Docs, and others.
• Have a solid understanding of the underlying foundations of email technology, including knowledge of IMAP, POP, SMTP, and SSL/TLS protocols, as well as a familiarity with a wide range of email clients, including Apple Mail, Outlook, Thunderbird, webmail clients, and others.
• Be experienced with configuring and troubleshooting iPhones, Blackberrys, and other PDAs, specifically with regard to email/address book/calendar integration and desktop syncing.
• Be able to provide classroom training to end-users in these areas.
Additionally – and with equal, if not greater, importance – candidates must meet the following requirements:
• Have excellent social and communication skills; be able to clearly and concisely communicate directly with end-users in a patient and friendly manner; be able to easily explain technical issues to non-technical individuals.
• Have strong organizational skills; be able to efficiently summarize and report all findings and accomplishments.
• Be comfortable working as part of a team within a large organization, and to integrate into an enterprise-level helpdesk system.
• Be able to respond to and resolve helpdesk requests with immediacy, and to handle and prioritize multiple simultaneous requests.
• Be extremely reliable, punctual and consistent; hires will be expected to report to work daily and on-time throughout the duration of the contract.
• Be professional-minded, both in dress and in attitude; hires will be expected to conform to enterprise-level standards of conduct and appearance.
• Have access to a car or other reliable transportation.
Please send a resume and cover letter in the body of your reply.
- Compensation: $20-$25/hr., DOE
- This is a contract job.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.