Turn Inc. (turn.com) is the smart platform for digital advertising. Through its advanced platform, Turn delivers exceptional performance, precision audiences and powerful insights to global agencies and premium advertisers. Turn combines predictive targeting, custom behavioral modeling, and powerful analytics to power the rapidly growing Turn network as well as the exchange trading desks and private networks of leading global agencies.
Since launching in March 2008, Turn has been the fastest growing platform in comScore’s top 10 ad network rankings, optimizing ad delivery for hundreds of advertisers to more than 140 million unique users in the US market. The company is headquartered in Redwood City, California and has offices in New York City, Chicago, San Francisco and Charlotte. The company is privately funded by Norwest Venture Partners, Trident Capital, Shasta Ventures, and Focus Ventures. For more information, please visit www.turn.com or just click on our company logo above.
Turn is seeking a Director of Client Services to join our growing team. This position demands great versatility, enthusiasm and tenacity. We're looking for analytical, detail-oriented self-starters who possess strong project-management skills and the ability to handle clients with grace and confidence. You'll consistently increase our client base, up sell Turn solutions, and drive revenue with the highest possible standards.
Responsibilities:
• Support sales team and account management on all facets of client relations and service including reporting, client conference calls/meetings and campaign analysis/reporting
• Maintain strong relationships with agencies and advertisers to ensure long-term success
• Manage new and existing client campaigns to successfully meet and exceed client performance expectations
• Share expertise and advise clients on new campaign ideas to generate continued results
• Work with sales, account management and operations to ensure client satisfaction
• Manage the flow of insertion orders, creative tags and pixel requests
• Escalate, track and resolve key client issues
• Masters and maintains vast knowledge of assigned accounts
Requirements:
• BA/BS degree preferred with a strong academic record
• At least two years of experience, preferably within media
• Understanding of online advertising industry from either ad sales or media planning perspective a plus
• Excellent business writing, training, communication, organizational and presentation skills
• Superior analytical skills and problem-solving abilities
• Strong organizational, project, and time management skills
• Self-starter capable of thriving in a fast-paced, constantly evolving startup environment
• Experience and ability in common business applications (i.e., Microsoft Excel and PowerPoint)
• Emphatic interest in online advertising
This position offers a competitive base salary, bonus program, stock options, and other comprehensive benefits.
For immediate consideration, please send us your resume and cover letter to jobs@turn.com. Please put “Director of Client Services" in the subject field. We are an Equal Opportunity Employer.
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