Senior Manager - Online Customer and Community Management
Job Label: ODSK-CSMGR
This is a chance for an innovative and seasoned leader to transform our customer service function into a vertical offering and elevate the support services and experience of our customers. We will look to your dynamic personality to motivate our largest team and re-invent our approach to community management. As the world's largest online workplace for distributed work-teams we need to establish our community support offering as the gold standard in the CS arena and your vision and tactical execution will ensure this objective.
Every day at oDesk, thousands of people in over 90 countries connect, work and earn their living on our global employment platform working for employers ranging from sole proprietors to Fortune 500 companies. More than $5 million goes through our system every month. With over 2X growth in each of the past three years, oDesk was recently added to the Inc. 500 list of fastest growing private companies and selected as the People's Choice winner at TechCrunch50. In addition we have secured more than $29 million in funding from premier venture capital firms.
Based in our Menlo Park, CA headquarters your mission will be two-fold: First, will be to improve the experience of our community members who require assistance by increasing the ease and efficiency of our processes and systems. Second, will be to design and execute a strategy to position oDesk's support services as a vertical offering that drives publicity and recognition within the marketplace and throughout the CS space. In order to accomplish these goals you will need to have a proven record of elevating support services by improving processes and training as well as evaluating and implementing tools and systems that bolster our infrastructure and service. An assured presence, leadership and bias toward innovation will be critical to establishing our customer service offering as a marketable, referenceable and successfully utilized vertical offering that adds value to the oDesk product. Prior experience leading customer support, technical support or community management teams for web-based clients will be required, as well as strong presentation skills and the drive to build and manage a world class organization.
To apply for this position or refer someone you know, please use our online interview system managed by Accolo.
Apply for this jobOnce you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.
]]>ebrary (www.ebrary.com), a leading provider of digital content solutions for libraries, corporations, and publishers, is seeking a self-driven, enthusiastic go-getter to join our team as Sales & Marketing Administrator for the U.S. academic library market.
ebrary’s products include e-books and other authoritative content from leading publishers sold under subscription and perpetual access (purchase) models, and content hosting services for libraries that need to host and distribute their own digitized content online.
This part-time, entry-level position is responsible for generating raw leads through telemarketing. You work from the comfort of your own home, and very little if any travel is required. It is an excellent opportunity to work for a fast-growing, privately held company with thousands of customers worldwide, and presents a tremendous opportunity for career growth in ebrary’s sales and marketing organization.
Responsibilities include, but are not limited to the following:
• Primary responsibilities including calling prospects and customers around promotions and events, with a call quota to be determined.
• Secondary responsibilities include entering data and notes in Salesforce.
• Additional administrative support may be required such as generating target lists.
Requirements:
• Excellent communication skills
• Sales experience a plus
• Experience using e-books and other digital resources in libraries a plus
Please provide cover letter, resume and salary requirements to hr-171@ebrary.com. Principals only and no phone calls, please. ebrary is an equal opportunity employer.]]>
6+ years QA experience and must have experience with one of the programming languages- Java, C++, C or C# programming.
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We are seeking FT Marriage and Family Therapist or Social Worker intern/licensed level applicants for our School Safety Advocate position. Candidates MUST have experience working with youth, be proficient in crisis management, community resources and possess competency in the legal and ethical standards of the field. Candidates must possess ability to work collaboratively to ensure quality services are provided and work in conjunction with the school to help resolve crisis and conflicts in a professional and effective manner.
Job Requirements:
1. A Master’s Degree in counseling psychology or social work
2. Current registration with the BBS
3. At least 500 hours of experience working with youth and their families.
4. A strong understanding of crisis management and legal and ethical issues.
5. Be able to demonstrate a passion and dedication to working with at risk youth.
Job functions
*assessment, crisis intervention and case management for youth
* Facilitate interventions and referrals to service providers
* Develop and maintain familiarity with violence prevention best practices and professional literature.
* Meet weekly with Program Director and coordinators from other schools.
* Serve as a focal point for gathering of information necessary to react appropriately to conditions that may result in violence or aggression.
* Serve as the referral source for teachers, staff, parents, administrators and community members wishing to discuss issues round possible violence.
* Provide training to faculty and staff about school safety issues at the school site level.
* Provide training and assistance to Peer Helping Advisors/Students and Core Teams.
* Serve as community liaison for and meet regularly with parents, police, probation, mental health and other agencies concerned with violence prevention.
* Conduct School Safety Team meetings at least once a month
The Youth Service Bureau of the YMCA of San Francisco has been training interns on the path to licensure for 35 years. Quality supervision and training is provided. This position will be a part of our clinical team of 60 clinicians. The team consists of professionals who bring passion and dedication their work. We have a creative and casual agency staffed by innovative professionals.
As a division of the YMCA of San Francisco, it is our mission is to build strong kids, strong families and strong communities by enriching the lives of all people in spirit mind and body. The YMCA of San Francisco offers a comprehensive benefits package to full time employee's, including medical, dental, an outstanding retirement plan and gym membership.
To apply for this position, please submit a cover letter and resume to: ysbresumes@gmail.com
Also, indicate "School Safety Advocate" in subject line.
**IMPORTANT NOTE: Due to the high volume of responses, we will not respond to applications which do not include a cover letter and resume, or do not indicate having met entry requirements.
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General Statement of Duties: Personal assistant to Managing Attorney. Performs duties associated with law office administration. Performs administrative duties relating to the operational affairs of the firm and performs various clerical duties within the office. Assists in the process of client management including archiving of records and documents. Provides related administrative support to the firm at the direction of the Managing Attorney.
Essential Functions/Major Responsibilities: (The essential functions/major responsibilities listed are intended only as illustrations of the various duties that may be required. Tasks and responsibilities are subject to change according to the needs of the firm.)
•Front office reception;
•Answers and route calls on multi-line phone system; arranges teleconference calls; and provides customer service on telephone;
•Perform secretarial duties;
•Use communication techniques to identify and react to the communication styles of others;
•Use correct grammar, punctuation and spelling;
•Coordinate and manage office calendar/scheduling;
•Personal assistant to managing attorney.
•Compose business correspondence;
•Maintain inventory of office supplies and equipment, Maintain office equipment, troubleshoots problems and arranges for repairs as necessary;
•Make reservations and appointments related to travel and Continuing Legal Education courses for attorneys and staff;
•Obtain information from clients for data entry;
•Proofread, edit and revise written materials;
•Prepare and organize client folders and file documents, from initial contact to final closure and archiving of paper files.
•Prepare for client meetings, including set-up, clean-up and organization of conference room.
•Assists with client marketing;
•Law Firm experience preferred;
•Notary Public license a plus
Basic Required Skills
Ten years current, verifiable, professional office experience work history with references; friendly and professional team player, with a genuine ability to make people feel comfortable and valued; excellent organizational abilities, strong ability to multi-task and self prioritize, superb written and verbal communication skills; understanding of general office procedures and practices; high level of accuracy and attention to detail; ability to handle multi-line phone system; PC proficiency with Windows platform, word processing and spreadsheet software; general knowledge of basic office equipment.]]>
Applicants will possess the following:
• Valid California Private Investigator’s License & Current Liability/EEO Insurance
• Vast Surveillance background
• Proven ability to conduct lengthy complex surveillances
• Ability to adhere to deadlines
• Ability to produce professional and comprehensive reports in a timely manner
• An ability to work alone and/or in team environment
• A reliable and appropriate vehicle(s)
• Necessary equipment to perform given assignments
• Experience - Insurance Defense, Litigations Support, Corporate Matters
Only qualified persons need to respond. For consideration, please forward your resume to our agency.
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KnoahSoft Inc. (www.knoahsoft.com), a fast growing provider of VOIP and Contact Center Call Recording and Agent Performance Management software is looking for a technically savvy product marketing professional to help us define our product strategy and communicate our value proposition for those products in a highly competitive space.
This position will have responsibility for:
- Writing and maintaining all relevant marketing collateral: Brochures, technical white papers, presentations, website content, case studies and press releases
- Doing market and competitive research to enable us to develop new product requirements and stay ahead of our competition
- Working with industry analysts on positioning and planning
- Scheduling and organizing tradeshows and webinars worldwide
- Working with our sales and business development staff to assist in securing new clients and partners
The ideal candidate will have:
- 5+ years of software product marketing experience (competitive analysis, PRD, MRD development, brochures, white papers, websites, presentations, press releases, etc.)
- 2+ years of recent experience specifically in the call center or VOIP software space, preferably in the Agent Performance Management or Call Recording space.
- A passion for and proven success in writing compelling and technically savvy content
- BA or BS with an MBA preferred.
Principals only please.
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The mission of the Palo Alto Institute for Research and Education, Inc. (PAIRE) is to facilitate research and education activities conducted at the VA Palo Alto Health Care System (VAPAHCS). The range of research activities is broad and includes special emphasis on biomedical, health services, rehabilitation engineering, mental health and geriatric research endeavors. We also support various educational instruction or other learning experiences of benefit to employees and veterans.
PAIRE, a nonprofit foundation affiliated with the Veterans Affairs Palo Alto Health Care System (VAPAHCS), is seeking a Project Manager (Research Associate II) for a National Institute on Alcohol Abuse and Alcoholism-funded project that is conducting a comprehensive set of syntheses of research on the effects of psychosocial and pharmacological treatments for alcohol use and other substance use disorders. This project reflects a merger and extension of two influential programs of research that previously have summarized the results of over 400 comparative trials for treatments of alcohol use disorders. Past publications from these projects have helped shape and inform the professional understanding of empirically-based treatments of alcohol use disorders.
The Project Manager (Research Associate II) will oversee the day-to-day operations of the project, coordinate electronic database searches by part-time Research Coders for relevant research reports, code the characteristics of treatment research articles/reports and supervise the coding of the Research Coders, calculate treatment effect sizes and supervise the calculation of effect sizes by the Research Coders, conduct inter-coder reliability analyses, analyze coded data, and participate in the write-up results for publication, including taking the lead on selected manuscripts.
The selected candidate would possess a Ph.D. degree or similar degree in psychology or a related field. Recent peer-reviewed publications and meta-analysis experience are preferred.
If you need special assistance or an accommodation to apply for a posted position with PAIRE, contact our Human Resources department at 650.858.3970.
NOTE: To be considered for this position you must apply via the PAIRE website, www.paire.org, and include a cover letter stating how your qualifications meet the responsibilities of the job, a resume and 3 professional references.
Duties:
Oversee the day-to-day operations of the project;
Train part-time Research Coders;
Coordinate electronic database searches for research reports;
Code articles/reports and supervise the coding of the Research Coders;
Calculate and supervise the calculation of intervention effect sizes from means, standard deviations, proportions, or reported results of statistical tests;
Conduct inter-coder reliability analyses;
Analyze and supervise analyses of coded data and effect sizes to determine aggregated effect sizes, homogeneity of effect sizes across studies, and moderators of intervention effects;
Help prepare or lead preparation of presentations and manuscripts reporting project results.
Requirements:
Ph. D. or similar degree in psychology or a related field;
At least 3 years of research experience, including data analysis experience;
Ability to grasp methods and findings reported in scientific publications and other reports;
Statistical data analysis experience;
Ability to use word processing, relational database, bibliographic database, and meta-analysis software;
Ability to write clearly and concisely;
Recent research publications.
All positions at PAIRE require completion of a background check.
This is a full-time position with eligibility for paid leave, health benefits, and 401(k) benefits.
PAIRE is pleased to be an Equal Opportunity Employer.
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Job Description:*
Assistant Managers are responsible for supporting the leadership of the Store Manager and actively managing the sales floor. You will assist with the execution of all operating, visual and human resource processes and disciplines.
Job Requirements:
Candidates must be skilled and experienced retail managers who have a passion to deliver unparalleled customer service and sales results. A minimum of 1-2 years of management experience required; specialty apparel retail management is preferred.
Full-time Assistant Managers must have open availability
Part-time Assistant Managers must have an availability of 31 hours or more per week.]]>
Required Skill Set:
• 3-5 years designing, building, and maintaining functionality for enterprise-quality web applications (Must be able to demonstrate significant contributions to past projects)
• Expert Java coding and debugging skills
• Proficiency with Web technologies, such as Struts, JSP, JavaScript and Ajax
• Good programming practices with solid object-oriented development experience
• Experience with handling large data volumes in a Java server environment – both backend processing and web tier data management
• Expert in stored procedures and SQL coding
• Proficiency in SQL
• Strong analytical and problem solving skills (Must be able to analyze and suggest improvements to existing code and designs)
• Familiarity with Linux and Windows operating environments
• Familiarity with automated build and test tools and methods
Additional Attributes that Lead to Success:
• Able to demonstrate initiative
• Superior time management skills
• Detail-oriented, results-oriented, and action-oriented
• Able to set priorities and undertake complex tasks with minimal supervision
• Strong written and verbal communication skills
Required Education:
• Bachelor's degree and/or Masters in Computer Science or equivalent work experience
Desired Skill Set:
• Web UI development experience
• Experience with web services implementation and standards
• Experience with web application frameworks, such as Spring
• Experience with performance and scalability testing methods
• Proficiency with scripting languages, such as Ruby and Python
• Prior experience in an ETL environment
• Experience with performance and scalability testing methods
About DemandTec:
Recently recognized by both the print and broadcast media as “One of the Bay Area’s Best Places to Work” DemandTec (NASDAQ: DMAN) enables retailers and consumer products companies to optimize merchandising and marketing decisions, individually or collaboratively, to achieve their sales volume, revenue, and profitability objectives. DemandTec software services utilize DemandTec’s science-based software platform to model and understand consumer behavior. DemandTec customers include more than 195 leading retailers and consumer products manufacturers such as Best Buy, ConAgra Foods, General Mills, Hormel Foods, PETCO, Safeway, Sara Lee, The Home Depot and Wal-Mart. Connected via the DemandTec TradePoint Network™, DemandTec customers have collaborated online with over 2.3 million trade deals. For more information, please visit www.demandtec.com.
To apply: https://home.eease.com/recruit/?id=416160]]>
The position will report to the Technical Support Manager. The ideal candidate will possess a broad range of technical knowledge as well as strong interpersonal skills. The candidate must be detail oriented, organized and reliable. Must be able to handle multiple priorities, be very flexible and work well with others with minimum supervision.
Must be able to take initiative and succeed under pressure in a fast paced, dynamic environment. Candidates must have a proven track record with customer-facing technical support and escalation management of enterprise-class mission critical applications. Support engineer will be expected to work occasional weekends and outside normal business hours.
Primary Responsibilities:
• Maintain support of customers as top priority at all times.
• Aggressively work to resolve customer problems.
• Become a product expert in order to resolve complex problems.
• Represent customer issues to the development organization and the rest of the company.
• Contribute to the creation of (and documentation of) department procedures and process guides.
Required Experience:
• 3+ years of experience supporting enterprise software and/or networking products.
• Must demonstrate experience providing EXTERNAL/OUTBOUND technical support to corporate
• Strong communication, leadership and problem-solving skills complemented with a well-rounded customer service background.
• Must be able to work independently and multi-task effectively in a fast-paced, dynamic start-up environment.
• Experience in a start-up environment is a strong plus.
• Demonstrated success in achieving goals.
• Ability to communicate technical details in terms that an end-user can understand and translate into actions.
• At least 2 years experience supporting software solutions on Windows and Unix platforms.
• Strong SQL skills, Client/Server architecture and Relational Databases.
Required Education:
• BS in Computer Science or EE or equivalent experience.
About DemandTec:
Recently recognized by both the print and broadcast media as “One of the Bay Area’s Best Places to Work” DemandTec (NASDAQ: DMAN) enables retailers and consumer products companies to optimize merchandising and marketing decisions, individually or collaboratively, to achieve their sales volume, revenue, and profitability objectives. DemandTec software services utilize DemandTec’s science-based software platform to model and understand consumer behavior. DemandTec customers include more than 195 leading retailers and consumer products manufacturers such as Best Buy, ConAgra Foods, General Mills, Hormel Foods, PETCO, Safeway, Sara Lee, The Home Depot and Wal-Mart. Connected via the DemandTec TradePoint Network™, DemandTec customers have collaborated online with over 2.3 million trade deals. For more information, please visit www.demandtec.com
To apply: https://home.eease.com/recruit/?id=469430]]>
TrustedID's IDFreeze, gives consumers the strongest available protection against identity theft, identity restoration services from accredited professionals, and a $1,000,000 warranty TrustedID's management team combines dozens of years of experience in the consumer credit, Internet, and online security industries, as well as extensive expertise in consumer security and Internet development and marketing.
TrustedID is funded by Draper Fisher Jurvetson and Opus Capital Ventures, two leading venture capital firms.
Responsibilities:
• Demonstrate your domain knowledge by suggesting, designing, and implementing solutions for the many technical challenges faced by the network administration team.
• Design, install and manage networks (servers, firewalls, routers, switches etc.)
• Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions and intrusion detection systems.
• Review and continually improve on systems monitoring and alerting of all critical systems components.
• Collaborate with Software Engineering, Networking, and Product Management groups in implementing various policies.
Qualifications:
• Four year or a two year degree
• Minimum 4 year degree or 2 year degree with CCNA or MCITP certification.
• Strong interpersonal and written communication skills
• 5+ years of experience as a system administrator.
• Experience with administering Linux operating systems in a production environment is required.
• 3+ years experience in high availability customer facing production environment is required.
• Deep domain expertise in enterprise or data center environments with server technologies including:
o Networking fundamentals, router and switch configuration, IP Planning.
o TCP/IP, NAT, DNS, SMTP, HTTP and SSL.
o Cisco ASA, Catalyst switches, and IP routing.
o Hardware and software firewalls and network security concepts (IDS, Pen Testing).
o Intrustion Detection Systems
o System Hardening
o MySQL Administration
o LDAP Integration
o Open Source Tools
Desired Skills:
• Experience with PCI compliance
• Experience with encryption and cryptography
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TrustedID's IDFreeze, gives consumers the strongest available protection against identity theft, identity restoration services from accredited professionals, and a $1,000,000 warranty TrustedID's management team combines dozens of years of experience in the consumer credit, Internet, and online security industries, as well as extensive expertise in consumer security and Internet development and marketing.
TrustedID is funded by Draper Fisher Jurvetson and Opus Capital Ventures, two leading venture capital firms and is growing rapidly.
Responsibilities:
• Planning, researching, developing logic and code in PHP.
• Working with the Product Management and understanding the requirements.
• Building PHP web applications from the ground up.
• Modifying and enhancing the existing code.
• Help define and follow coding standards, and architecture.
• Leading the implementation of features
Qualifications:
• Degree in Computer Science or related field
• Five plus years of experience in building consumer facing web applications
• Advanced level Experience with PHP
• Should have worked in Linux and Apache environment
• Experience with one of the databases MySQL, Oracle or PostGres.
• Advanced level experience with HTML, Java Script, AJAX and CSS.
• Experience with developing web services
• Should be well versed with one of the version control systems like SVN or CVS.
• Good communication skills and a team player
• Ability to work under tough dead lines
Desired Skills:
• Java programming with JDK 1.5 or above
• Experience in working with JBOSS.
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Sr. Product Manager – iPhone Focus
As a senior product manager at Glu, you will be helping to develop the strategy and roadmap for our portfolio of games and applications. As the senior product manager focusing on the iPhone, you will be expected to drive the iPhone strategy and to be our iPhone business expert. The Specific responsibilities include:
- Develop and maintain competitive analyses, identifying new players, trends and opportunities in the market
- Coordinate with Glu's studios around the world to develop and maintain games for the iPhone
- Coordinate with Marketing to conduct consumer research and identify key market segments
- Shepherd concepts from the studios through review and greenlight
- Determine pricing strategy to maximize reach and revenue
- Develop an ongoing relationship with customers to build a loyal fan base and reduce launch costs for future titles
- Develop and present analyses of releases, marketing / pricing / promotion efforts and results
Requirements:
- 5+ years of software product management experience (MBA, mobile experience, and/or downloadable software experience a plus)
- Excellent verbal and presentation skills
- Demonstrated ability to develop successful strategies and product roadmaps
- Ability to lead through influence
- Solid analytical skills, including growth / revenue projections and data analysis
- Experience leading product teams to ship / update software on time and on budget
Qualified candidates please click on link to apply: http://tbe.taleo.net/NA11/ats/careers/searchResults.jsp?org=GLUMOBILE&cws=1
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CA Dept. of Social Services and Dept. of Justice criminal record clearance required prior to employment. Proof of negative TB test results and fitness for duty exam required.
To apply send cover letter and resume by e-mail to jobs@peninsulavolunteers.org.
Qualified candidates will be contacted for interviews. No phone calls please]]>
Financial Planning and Analysis Manager
The FP&A Manager plays a key role within our Finance Group and is responsible for weekly and quarterly revenue forecasting, managing and preparing weekly and monthly financial metrics including budget vs. actuals, and quarterly reporting and analysis for board meetings and earnings call.
Reporting to the Director of Financial Planning and Analysis, the successful candidate is an individual contributor whose areas of responsibility include, but are not limited to:
Responsibilities include:
• Manage the quarterly global revenue forecasting processes with the sales team.
• Managing the weekly revenue forecasting and estimate process.
• Perform monthly and quarter end reporting and analysis for board meetings, earnings call, and executive reviews.
• Improving and maintaining an executive dashboard for key metrics.
• Preparing monthly budget vs. actual variance analyses.
• Working closely with various departments to provide operational analysis and reporting.
• Performing ROI analysis as part of the new title greenlight process.
• Performing ad hoc financial analysis to support business decision-making.
• Manage systems requirements and improvements for Oracle sales database and Cognos forecasting systems.
EDUCATION AND EXPERIENCE:
- Prefer MBA with 5-8 years of relevant work experience strongly preferred.
- 5-7 years of strong financial planning, analysis, or modeling skills in a high growth technology company.
- Strong financial analysis including financial statement analysis and competitive benchmarking comparisons
- Experience should include management reporting responsibilities, forecasting/budgeting, and analytical projects.
- Systems savvy, having experience with budgeting and business analytical packages (Cognos, Hyperion, or other ERP systems).
- Must have excellent excel skills.
- Experience with Tier 1 ERP systems, Oracle in particular, a plus.
- Must have strong communication and relationship building skills, with the ability to interpret and summarize data to aid management in achieving strategic and operational goals.
- Self-starting, energetic, and action-oriented managers with increasing responsibility and challenge.
- Self-directed individual with a strong ability to manage ambiguity and adapt readily and easily to changes in priorities and business conditions.
Qualified candidates please click on link to apply: http://tbe.taleo.net/NA11/ats/careers/searchResults.jsp?org=GLUMOBILE&cws=1
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Hours: Monday to Friday, 8:30 am - 5:30 pm
Benefits.
Fax resume to 650 756-5903]]>
Software Sales Trainee
SaaS Platform - Learn new emerging web technology while improving your web consulting skills
Come and join Caspio, the cloud platform leader where business users create web based applications fast and without programming. We are looking for smart, self-motivated, entrepreneur-minded college graduates with a degree in computer science (or equivalent) who enjoy working with web technology and are passionate about helping people.
This is a full time paid position. You will be working within an experienced professional team and will receive mentoring and training, helping you launch a career in a leading software company. Within 3 months of employment you will be considered for a regular position which provides you with higher base salary, bonus plan, health coverage, retirement plan, paid time off and much more.
No travel is required. No prior work experience is required. However, self-initiative and hard work is a must.
Requirements
- BS degree in computer science, MIS or a related field.
- Basic HTML and database knowledge.
- Excellent written and oral communication skills.
- Self initiative, highly motivated, and positive attitude.
- You must be done with school. This is not an internship.
About Caspio
Caspio (http://www.caspio.com) is the leading provider of cloud-based Platform-as-a-Service. Tech-savvy business users build forms, data widgets, and web applications with Caspio fast, without programming and without requiring the involvement of IT departments.
We currently power thousands of apps for Fortune-500 companies, universities, non-profits and government agencies. We also power applications on over 75% of the largest American newspaper websites.
Apply Now
You must be able to show proof of eligibility to work in the US on your first day.
Apply at http://www.caspio.com/company/careers.asp .
When applying, answer the three questions below:- 1. Why do you want to be in technical sales?
- 2. Why should people use Caspio in their company?
- 3. Why should Caspio hire you?
The position is in Mountain View, California. No relocation assistance is available.
]]>SUMMARY
This position reports to a Community Manager and has the responsibility of supporting daily operations, effective running of the office and office systems, file maintenance, timely and accurate report generation, rent collections/deposits, and curb appeal Key areas of responsibility are: Fiscal Performance/ Management, Compliance, Facilities Management, Risk Management, and Resident Relations
Working Relations:
Internal:
• Maintains positive working relations with Mid-Pen staff with special emphasis on site Services, and Facilities/Maintenance personnel
ESSENTIAL JOB FUNCTIONS:
ASSISTS IN ACHIEVING STRONG FISCAL PERFORMANCE
• Assists in rent collection
• Issues tenant notices; prepares and tracks move-in and move-out forms and related resident actions
• Makes appointments with residents for income verification and assists in completion of re-certifications
• Purchases general office supplies at direction and approval of CM
• Prepares bank deposits
• Assists in completing annual Welfare Exemption documents
• Logs petty cash use
• Assists with timely completion of security deposits
ASSISTS IN ACHIEVING SOLID REGULATORY COMPLIANCE
• Maintains required property files
• Stays current with FHA, HUD and all relevant MPHC policies and procedures
• Obtains required certifications, e.g. TCAC, COS
Job Description, Assistant Community Manager
p. 2
ACHIEVES SOLID REGULATORY COMPLIANCE (continued)
• Assists with recert completion
• Assists with maintaining Waiting Lists and software data files
• Assists with MOR/TCAC reviews
FACILITIES MANAGEMENT AND MAINTENANCE
• Conducts daily inspection of property to identify maintenance issues in need of correction
• Participate in/coordinate interior and exterior inspections with MPHC Facilities staff including Preventative Maintenance crew members
• Ensures all work orders are documented and completed in a timely, efficient manner
RISK MANAGEMENT
• Assists in maintaining security and confidentiality of all resident and Mid-Pen files and documents
• Assists in enduring that emergency preparedness procedures are in place and well communicated to residents in case of fire/disaster/earthquake
• Develops and maintains positive working relationships with local police and fire personnel
• Helps ensure fire extinguishers are inspected and in good working order
• Assists in identifying and resolving site security issues
• Helps make sure incident reports are filed within 24 hours of an incident.
• Adheres to Mid-Pen’s business ethics
RESIDENT/TENANT MANAGEMENT
• Provides applications to potential residents and ensures they are complete and accurate; tracks all documents as required
• Updates Wait List annually; sends update letters to prospective residents
• Schedules vacant units for occupancy
• Takes charge of resident events, communications (flyers, newsletters, board notices
• Ensures high resident satisfaction rate
• Handles logistics for resident meetings
• Tracks evictions and participates in eviction procedures
• Maintains standard business operating hours.
Job Description, Assistant Community Manager
p. 3
MARKETING
• Collects market survey data
• Prepares lease agreements and attachments
• Processes applications
OTHER – Performs other assignments as requested.
QUALIFICATIONS
• High School diploma, GED or certificate of completion from trade school and 1 year related experience and/or training or equivalent combination of education and experience
• 1+ years residential property management experience; multi-family a plus
• Current knowledge of Fair Housing laws; required to pass FHA test within first 60 days of employment
• Tax credit background. Ability to pass TCAT or COS course within 6 months of employment at company expense
• Demonstrated competence with MS Word, Excel, Outlook; other property management
software a plus.
• Ability to pass basic business math est. with passing score of 75%, e.g. add, subtract, multiply, divide calculate percentages, etc.
• Ability to read, write and comprehend instructions, short correspondence and memos.
• Ability to effectively present information in one-on-one and small group situations to residents
• Ability to take direction and follow through to achieve measurable results
• Close attention to detail
• Relates well to people
• Reliable transportation CA Drivers License, DMV clearance
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Advantage Enterprises, a 20-year-old Managed Print Services company, is currently seeking a highly successful, business-to-business sales person to further enhance our MPS Program. Our MPS Specialist will be responsible for selling contracts that encompass all service, supplies and consultation for outsourcing of print fleets.
This position is focused on establishing relationships with a variety of companies in an assigned area that have local decision-making authority. As such, the MPS Specialist will need to be skilled at initiating and establishing long-lasting, on-going relationships with executive level contacts.
A successful MPS Specialist must engage in heavy prospecting, qualifying, and strategizing to develop opportunities and close business. This position demands an individual that can provide creative ideas in how to reach and ultimately develop successful relationships with decision makers at the highest levels.
The MPS Specialist must have an authentic commitment to promote all of the core competencies of Advantage Enterprises, and be able to establish successful working relationships with key internal personnel from each division as well as Executive Management. In addition, the MPS Specialist must be focused on improving his or her knowledge base of all aspects of selling MPS Solutions; technical and otherwise. Solutions sold may include professional services, software, hardware, maintenance agreements, etc.
General Requirements:
- 3 or more years business-to-business selling experience (office product industry is preferred, but not required)
- Experience in Telecom, Advertising, Insurance; solution selling helpful
- Activity Management background
- E automate, Salesforce CRM experience a plus
- Experience working within the Managed Print environment
- Experience working with MPS software, such at FM audit and Print Audit is a plus
- Presentation of proposals, good demonstration skills and outstanding follow up is essential
- Must be proficient in Excel, Powerpoint
- Bachelors degree, or related work experience
- Prospecting
- Deal advancement and closing
- Negotiation
- Pipeline building and management
- Account management
- Excellent organization
- First Year $65,000
- Outstanding Benefits Package
- Generous 401(k) Plan
- Paid Holiday/Vacation/Sick
- Ongoing Training Opportunities
Advantage Enterprises is a national Managed Print Services organization serving major law firms by providing them with tailored bundled solutions that keep attorneys and their support teams working at their highest and best purpose. We manufacture environmentally friendly products and deliver exceptional service to exceed the demands of our Clients’ mission critical operations. ]]>
Advantage Enterprises, a 20-year-old Managed Print Services company, is currently seeking a highly organized Business Development Coordinator to support the business development, sales and account management teams.
The Business Development Coordinator is responsible for providing administrative and sales support, helping to ensure the team achieves its overall goals and play a key role throughout the sales process.
The Business Development Coordinator’s responsibilities will include:
- CRM Database
- Sales/Web Tools
- Marketing Collateral
- Telemarketing & Campaigns
- Presentation & Proposal Development
- Client/Prospect Follow-up
- Equipment Vendor Relationships
- Market & Competitive Information
In addition, the Business Development Coordinator will assist our Business Analyst with key sales reports as well as provide sales support directly to the EVP and CEO.
General Requirements:
- 2 or more years in a sales/marketing environment (office product industry is preferred, but not required)
- Bachelors degree, or related work experience
- Professional communication and interpersonal skills with internal and external clients
- Comfortable developing telephone relationships and can smile on the phone
- Microsoft Office Suite, including advanced knowledge of Excel, PowerPoint and Word
- Knowledge of Salesforce.com (CRM), Adobe, and Visio
- Excellent organization and attention to detail
- Good listening skills, anticipation of needs, problem solving
We offer:
- Competitive Salary
- Outstanding Benefits Package
- Generous 401(k) Plan
- Paid Holiday/Vacation/Sick
About Us
Advantage Enterprises is a 20-year-old national Managed Print Services organization serving major law firms by providing them with tailored bundled solutions that keep attorneys and their support teams working at their highest and best purpose. We manufacture environmentally friendly products and deliver exceptional service to exceed the demands of our Clients’ mission critical operations.
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The successful candidate will provide administrative support to departmental personnel. An ideal candidate for this position must be a self-starter who is proactive, flexible, able to quickly master and prioritize a wide variety of responsibilities, and work in a highly collaborative team environment with minimal supervision. Good business judgment, strong attention to detail, excellent organizational and effective communication skills are essential. Candidate must have demonstrated the ability to independently manage a diverse array of projects and tasks with enthusiasm and a positive, collaborative style; must also be extremely proficient with Outlook, Excel, Word and PowerPoint. Knowledgeable of or experience with flowchart programs such as Visio or SmartDraw desired.
Responsibilities:
• Support Department Head, maintain calendar and schedule appointments.
• Handles routine matters to conserve executive and management time
• Support department personnel.
• Proactively manages administrative aspects for the department.
• Coordinate, schedule, support departmental and project team meetings.
• Assist with activities and documents related to scientific meetings
• Assists with department hiring efforts including scheduling interviews and phone screens
• Coordinate domestic and international travel arrangements for departmental staff and invited guests
• Compile and manage literature database(s) for project team(s).
• Maintain departmental financial records and assist Finance personnel with monthly accounting activities
• Maintain spreadsheets for budget development and maintenance, and monitor progress to budget
• Assist with management of departmental project timekeeping
• Participate in process for legal agreements and contracts with appropriate internal parties
• Assists with special projects as required, may lead or coordinate ongoing operational or administrative projects or initiatives
• Appropriately deals with sensitive and confidential information
• Collaborates with peer group for process improvement and Company-wide events
This is a temporary position (with the possibility of becoming a regular, full-time position), 40 hours per week.]]>
Sr. Site Services Specialist – Vendor Management
We are currently seeking a proactive service oriented Sr. Site Services Specialist to help manage vendor services for Gilead. This is position is responsible for but not limited to the following:
• Manage vendor services. I.e. Café services, Janitorial services, Shipping and Receiving, but not limited to these services.
• Monitor performance to the agreed upon Service Levels
• Managing vendors to the responsibilities outlined in the contract and statement of work, and authoring contract documents, including service level exhibits, statements of work, and examples.
• Work closely with vendors to support the growth of services to provide the infrastructure that will take the company to the next level
• Develop metrics to manage vendor performance and design and measure key performance indicators
• Drive process improvements, optimize vendor relationships, and reduce total costs
• Responsible for relationship management with all vendors
• Manage the development of RFP / RFQ, evaluate vendor responses and qualify and recommend finalist vendors
• Negotiate, maintain and monitor contracts and contractual relationships and ensure compliance with service level agreements and other business terms and conditions
• Perform comprehensive and objective analysis
• Possess excellent problem solving skills and be able to communicate with all levels of management, staff and external contacts and organizations
• Assist with management of Site Services operations
Desired Skills and Experience:
• At least 5 years of professional experience facilities or business operations role.
• Experience in managing vendor relationships
• Excellent relationship building and alignment building skills
• Demonstrated ability to think globally and strategically, influencing change across a complex organization
• Proven negotiation and influencing skills
• Strong verbal and written communication skills with the ability to articulate complex ideas in easy to understand business terms.
• Excellent analytical skills and very detail oriented.
• Able to work effectively with many deadlines.
• Handle multiple priorities under tight timelines
• Strong problem solving abilities (proactive identification and resolution)
• Bilingual skills, English and Spanish, a plus
• Education and Experience
• Minimum of five (5) years Vendor Management and Contract Administration experience in Facilities and/or Site Services department
• BS degree in business or related field experience
If you are interested in being considered for this position, please send your resume to:
Dan Iazzetti, Group Lead, G&A Recruiting, Gilead Sciences Inc. - e-mail: dan.iazzetti@gilead.com
We’re an equal opportunity employer. Apply online today at www.gilead.com
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Position requires Bachelor Degree in Early Childhood Education or Business, 5+ years of experience in a childcare setting, 3+ years of business management experience desired. Must meet Department of Social Services Community Care Licensing regulations for a site director of infant and preschool center.
Great benefit package for employees include medical, dental, life insurance, childcare discount, tuition reimbursement plus more!
Come join our team it could be the most fun and rewarding job you have ever had!
Submit resumes to Kim Escobedo, District Manager at kescobedo@klcorp.com
To learn more about KinderCare Learning Centers go to KinderCare.com
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http://www.openwave.com/us/careers/search_jobs.htm?locale=en-us&cpUrl=http%3A%2F%2Fcareers.peopleclick.com%2Fcareerscp%2FClient_Openwave%2Fexternal%2Fgateway.do%3FfunctionName%3DviewFromLink%26jobPostId%3D6962%26localeCode%3Den-us
Position Description
Based in Redwood City, the Paralegal/Contracts Administrator will support the Legal Department by assisting with the review, processing and negotiation of confidentiality agreements/NDAs, and other contract administration matters, including the coordination of signatures, filing, and uploading contract files and related correspondence and the populating of legal templates.
The Paralegal/Contracts Administrator will work independently but collaboratively as part of a small and fast-paced Legal Department. The scope of this position may expand, with advancement opportunities within the company depending on the right candidate.
Position Requirements
•At least 5+ years of direct experience with NDAs/Confidentiality Agreements and similar business agreements.
•In-House Legal Department experience required.
•Experience working with an International Sales and Business team.
•Ability and commitment to meet Legal Department turnaround times for agreement review and comment.
•Flexibility with office and working hours.
•Organization skills and ability to juggle numerous agreements under pressure.
•Ability to following contract guidelines, exception approval procedures, and having the judgment to exercise individual discretion when needed.
•Prior experience in a hi-tech/software technology environment.
•Experience in intellectual property matters and IPR best practices.
•Superior language written and verbal communication skills.
•Excellent interpersonal skills, dynamic and highly team-oriented.
•Commitment to professionalism and collegiality is required.
If you are interested and qualified, please apply at our website online at the following weblink:
http://www.openwave.com/us/careers/search_jobs.htm?locale=en-us&cpUrl=http%3A%2F%2Fcareers.peopleclick.com%2Fcareerscp%2FClient_Openwave%2Fexternal%2Fgateway.do%3FfunctionName%3DviewFromLink%26jobPostId%3D6962%26localeCode%3Den-us
Company Description
Openwave Systems Inc. (Nasdaq: OPWV) is the leading independent provider of open software products and services for the communications industry. Openwave's breadth of products, including mobile phone software, multimedia messaging software (MMS), email, location and mobile gateways, along with its worldwide expertise enable its customers to deliver innovative and differentiated data services.
Openwave is a global company headquartered in Redwood City, CA. For more information please visit www.openwave.com. Openwave is an Equal Employment Opportunity, Affirmative Action Employer that complies with all US federal and state laws regarding non-discrimination.
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If successful, you may eventually be asked to represent Tyco Thermal Controls on National and International Standards technical committees and to make recommendations for improvements to national safety codes such as the National Electrical Code and Canadian Electrical Code.
Education:
• BS degree in Engineering, Science or Quality Assurance or 10 years equivalent experience in relevant industry.
Experience:
• 10 years in Manufacturing Engineering, Product Development, Compliance or Quality Assurance, including both hands-on and supervisory experience
• Previous experience working with external certification and testing agencies, e.g., UL, CSA, FM
• Familiar with requirements of ISO 9001, ATEX and/or IECEx Scheme is desirable
• Internal quality system auditing experience would be a plus
Skills:
• Must be a good communicator/negotiator (both internally and in groups comprised of customers, agencies and competitors)
• Must be able to balance the needs of the business with those of our customers and agency requirements
• Must be willing to make and defend the right decision, even if unpopular
• Must be willing to travel nationally and internationally several times a year
• Must be detail oriented while keeping the big picture in mind
• Able to read and interpret product standards and regulations
• Must exhibit and promote ethical behavior
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