For over a decade, ICS has been creating and maintaining smoothly operating IT environments around the Bay Area with a managed approach emphasizing clear, measurable results designed to combine deep technical expertise with best practices, proactive maintenance, and strategic decision support.
We are a dynamic team experiencing rapid economic and opportunity growth, and we need exceptional customer-facing IT people like you to fuel that growth.
We are seeking a full-time Field Services Technician for our clients in the SF Bay Area. Your primary focus will be delivering scheduled onsite services along with support and solutions for emergent break-fix issues. Secondary duties will involve remote support, internal systems administration and help desk management.
We need you to be mature, smart, flexible and people-centric. You need to be capable of working independently among rapidly shifting priorities, and you need to know when to call in the cavalry. You must be able to handle a large volume of detailed information; sifting out what is important and needs attention now and what needs it later. Being able to recognize, prioritize, plan and execute against this data stream is a critical skill in this job.
Because you will be in front of our customers, your personality is as important as your technical knowledge and skills. You must be able to communicate effectively, verbally and in writing, to all levels of an organization from receptionist to partner. Being a super-geek is great, -we want those skills, but you must come with the ability to relate to real world people as well as network assets.
As a consultant for ICS, your most important skill is the ability to form, maintain and strengthen client relationships through outstanding, professional and personable technical service delivery. You will be doing high-value IT work for our clients, but also have to be willing to provide desktop support if the need is there. We value our clients and our relationship with them more than we value keeping our chinos from getting dirty.
You must meet all of the following qualifications to be considered:
Windows Server 2003 Administration (minimum 2 years experience)
Microsoft Exchange Administration (minimum 2 years experience)
Windows Network Administration (minimum 2 years experience)
Windows XP/2000 Support (minimum 3 years experience)
Products:
Exchange 2003 & 2007, Symantec Backup Exec & System Restore, Symantec Antivirus Corporate & Endpoint Security, VMWare ESX and Server, Sharepoint 2 & 3, SQL Server 2000 & 2005, IIS 6, MYSQL, MS Office 2003 & 2007
Technologies:
Active Directory, DHCP, DNS/DDNS, WINS, POP, SMTP, PPTP, L2TP, TCP/IP, VLAN, SNMP, RPC/HTTP, VoIP, firewall configuration, NAS, SAN
Skills:
Communications Excellence
Professionalism
Time management
Problem Solving
Follow through
Prioritization judgment
Desirable Extras:
Bachelor's Degree
Relevant Certifications
Linux knowledge
Mac knowledge
Please send your cover letter with resume in MS Word format to the e-mail address listed above. The subject line of your response should read “ICS FT – [your name]”. Please include your salary requirements in your cover letter.
Please visit www.irvineconsulting.com for more information. Irvine Consulting Services is an equal opportunity employer.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.