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You will be responsible for providing support to customers for one of the largest manufacturers of optical-storage drive products in the world. You will coordinate/process customer inquiries, problem solve, initiate repair, replacement, return or other action to ensure customer satisfaction. You will assist with monitoring/reporting of complaint/failure/repair trends. This is a Part-Time call center position.
The position prefers an AA degree level, Technical or related field. Customer Support or call center experience is desired. Good communication skills and diplomacy to interface effectively with customers is required. Bi-lingual skill in Spanish is required.
Lite-On Sales & Distribution Inc. is headquartered in Fremont California providing sales and customer service for North and South America customers. Its production facilities are in China and Taiwan, maintaining competitive quality and pricing for worldwide sales and distribution. The Fremont Office maintains a friendly work environment emphasizing teamwork to achieve goals.
This is a Part-Time position from 25-30 hours per week. No benefits are provided. Hourly pay is $11-13 per hour depending on experience.
Send Resumes to robert.masik@pldsnet.com (Preferrred) or fax 510-687-1900
- Compensation: $11.00 - $13.00 per hour
- This is a part-time job.
- Principals only. Recruiters, please don't contact this job poster.
- Phone calls about this job are ok.
- Please do not contact job poster about other services, products or commercial interests.